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China Southern

China Southern (CZ)

 Free Cabin 7kg
 Free Baggage 20kg
 Check-in 120 min before
 Free Snack Onboard

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Top Route China Southern

China Southern China Southern flights from Guangzhou to Beijing Capital
China Southern China Southern flights from Beijing Capital to Guangzhou
China Southern China Southern flights from Guangzhou to Urumqi
China Southern China Southern flights from Urumqi to Guangzhou
China Southern China Southern flights from Guangzhou to Shenyang
China Southern China Southern flights from Shenyang to Guangzhou
China Southern China Southern flights from Guangzhou to Chongqing
China Southern China Southern flights from Chongqing to Guangzhou
China Southern China Southern flights from Shanghai HongQiao to Guangzhou
China Southern China Southern flights from Guangzhou to Changsha
China Southern China Southern flights from Guangzhou to Dalian
China Southern China Southern flights from Guangzhou to Shanghai HongQiao
China Southern China Southern flights from Dalian to Guangzhou
China Southern China Southern flights from Changsha to Guangzhou
China Southern China Southern flights from Shanghai Pudong to Guangzhou
China Southern China Southern flights from Guangzhou to Shanghai Pudong
China Southern China Southern flights from Zhengzhou to Guangzhou
China Southern China Southern flights from Guangzhou to Zhengzhou
China Southern China Southern flights from Guangzhou to Harbin
China Southern China Southern flights from Harbin to Guangzhou
China Southern China Southern flights from Wuhan to Guangzhou
China Southern China Southern flights from Guangzhou to Wuhan
China Southern China Southern flights from Guangzhou to Xian Xianyang
China Southern China Southern flights from Xian Xianyang to Guangzhou
China Southern China Southern flights from Guiyang to Guangzhou
China Southern China Southern flights from Guangzhou to Guiyang
China Southern China Southern flights from Guangzhou to Changchun
China Southern China Southern flights from Changchun to Guangzhou
China Southern China Southern flights from Guangzhou to Kunming
China Southern China Southern flights from Kunming to Guangzhou
China Southern China Southern flights from Guangzhou to Hangzhou
China Southern China Southern flights from Sanya to Guangzhou
China Southern China Southern flights from Hangzhou to Guangzhou
China Southern China Southern flights from Guangzhou to Sanya
China Southern China Southern flights from Guangzhou to Jinan

China Southern Company Profile

China Southern Airlines Co. Ltd. (CSN/CZ/CS) is the largest airline in The People's Republic of China for the past 34 years. In 2012 China Southern carried over 86,5 million passengers worldwide, hereby taking the lead position in the world's Top 10 in total carried passengers in both China and Asia. Furthermore, China Southern is currently also holding the third position in the rankings of all markets worldwide! Since November 2007, China Southern is a proud member of the worldwide airline alliance SkyTeam, an alliance joined by other renowned airlines such as Alitalia, AirFrance/KLM, Delta Air and Korean Air.

China Southern History

China Southern began operations in 1989, based in Guangzhou, Guangdong Province, China. Having as main hubs Beijing Capital International Airport and Guangzhou Baiyun International Airport, it became one of “Big Three” main Chinese carriers, along Air China and China Eastern.
By the end of 1991, China Southern’s fleet consisted of 38 Boeing aircraft, which help the airline carry almost six million passengers to and from 90 national destinations and 17 international cities.
The 17th of December 1992 marks the date when China Southern began thinking big, and placed an order for six Boeing 777 aircraft, three years later - on the 28th of December 1995 - becoming the first Asian airline to operate this aircraft model.
In 1996, the Guangzhou - Beijing - Amsterdam route became the first long-haul intercontinental route of the airline.One year later, China Southern Airlines introduced its longest flight, connecting Guangzhou and Los Angeles, and being the first airline to fly a Boeing 777 non-stop across the Pacific.In June 1997, the initial stock offering on the Hong Kong and New York stock exchanges generated over $700 million.
An important merger was announced in July 2000, when the Civil Aviation Administration of China (CAAC) decided to gather the ten existing airlines under its management, and form three groups revolving around Air China and China Eastern Airlines, as well as China Southern Airlines. This merger was concluded by the year 2004, after China Southern had integrated Zhongyuan Airlines (August 4, 2000), China Northern Airlines and China Xinjiang Airlines (in 2001).
In July 2000, routes to Sydney and Melbourne were added.In the first month of 2005, five Airbus A380 super-jumbo planes were ordered, in an attempt to extend the fleet. This type of aircraft was operational by the middle of October 2011, and raised the carrier’s prestige, which became acknowledged as the first airline to operate this aircraft model in Mainland China, also ranking it worldwide as the seventh Airbus A380 operator.
Another important purchase aimed at consolidating China Southern’s fleet was made in August 2005, when 10 Boeing 787-8 Dreamliners joined the ranks.Six Boeing 777 freighters were ordered in October 2006, and delivered from November 2008 to July 2010. By making this move, China Southern aimed clearly at cargo development.
In 2007, China Southern Airlines became Asia's largest airline in passengers carried.On the 15th of November 2007, China Southern Airlines joined the SkyTeam Alliance, being the first mainland Chinese airline to enter a global airline alliance.
In January 2009, China Southern Airlines was the first Mainland China carrier to open a branch office in Taiwan.In July 2009, China Southern launched a customer-oriented tool, specifically the “lost inquiry service”. By calling the service hotline call centre (at 020-95539) or the China Southern Airlines Baggage Information Department located in Guangzhou (020-86122921), passengers can find out more about the status of their delayed, damage or lost luggage.
In 2010, routes involving Australia were China Southern’s main concern, their expansion strategies being extremely visible when comparing 2009 and 2010 transfer flights to the region. While in 2009, the carrier held a total of 14 flights per week and 2 navigation points in Australia and New Zealand, in 2010 the number of flights increased to 42 per week, 5 navigation points being established in the region (Auckland, Brisbane, Melbourne, Perth, Sydney). This significant growth made China Southern the largest carrier on the China - Australia market, and Guangzhou became the most important gateway from China to Oceania.
Drawing a line at the end of 2010, the total number of domestic and international passengers carried by China Southern Airlines was estimated at 76.5 million, its average load factor being 79.2%.
The 27th of January 2011 marks the date when China Southern became the largest four-star airline to receive the Four Star Skytrax award.
China Southern Airlines’ first inaugural flight to Canada took place on the 15th of June 2011, the destination being Vancouver. The airline’s first cargo flight to this new passenger and trade route landed on July 5, 2011.
During 2011, the airline’s presence on the international markets became more visible, as a result of opening or expanding new key navigation points in Amsterdam, Auckland, Istanbul, Perth, Tbilisi and Vancouver.
A recruiting campaign was carried on in May and June 2012, when Dutch flight attendants were added to China Southern’s crew to serve the First and Business classes of the Guangzhou - Amsterdam route.
To the existing European (from Guangzhou to Paris and Amsterdam) and Oceania (from Guangzhou to Auckland, Brisbane, Melbourne, Perth, Sydney etc.) routes, in June 2012 China Southern added the Guangzhou - London route.
China Southern was awarded, on the 28th of September 2012, the Diamond Flight Safety Award. This important prize, given by the Civil Aviation Administration of China (CAAC), made China Southern Airlines the leading Chinese carrier when talking about safe flights.
In October 2012, the world’s most luxurious Airbus A380 was selected to serve the Guangzhou - Los Angeles route.By the end of 2012, China Southern had safely transported 86 million passengers throughout the world. This status allowed the airline to be recognised as the first among all Asian carriers, and also placed it on the third position in the 240-airlines IATA ranking system.
TTG Asia Magazine awarded the Five-Star Diamond Award for flight services and considered China Southern Airlines to be China's best airline.
Despite its impressive fleet size and number of flights, China Southern Airlines only had three deadly incidents, the worst of them taking place in November 1992, when a Boeing 737 crashed near Guilin, Guangxi, due to an engine malfunction, killing all 141 people on board.

China Southern Call Centre

Domestic flight and inquiry
• Domestic hotline: 95539-2-1
• Overseas hotline:+86 4008695539-2-1
• Service hours: 7×24
• Service items: Search and booking for domestic flights as well as inquiry for domestic flights.
International flight ticket
• Domestic hotline: 95539-2-2
• Overseas hotline:+86 4008695539-2-2
• Service hours: 7×24
• Service items: Search and booking for international/regional flights as well as inquiry for international/regional flights.
Refund and change
• Domestic hotline: 95539-2-3
• Overseas hotline:+86 4008695539-2-3
• Service hours: 7×24
• Service items: Change and refund of domestic/international ticket.
Web sales and service
• Domestic hotline: 95539-2-4
• Overseas hotline:+86 4008695539-2-4
• Service hours: 7×24
• Service items: Customer service hotline of CZ's web portal.
Hotel vacation and car rental service
• Domestic hotline: 95539-2-5
• Overseas hotline:+86 4008695539-2-5
• Service hours: 7×24
• Service items: Booking for value-added services.
Member service
• Domestic hotline: 95539-2-6
• Overseas hotline:+86 4008695539-2-6
• Service hours: 7×24
• Service items: Service for Sky pearl members.
Corporate Account service
• Domestic hotline: 95539-2-7
• Overseas hotline:+86 4008695539-2-7
• Service hours: 7×24
• Service items: Service hotline for group customers.
Elite member Service
• Domestic hotline: 95539-2-8
• Overseas hotline:+86 4008695539-2-8
• Service hours: 7×24
• Service items: Service for high-end passengers
Flight status inquiry and Information inquiry
• Domestic hotline: 95539-2-0
• Overseas hotline:+86 4008695539-2-0
• Service hours: 7×24
• Service items: Flight status search.

Complaint and recommendation
• Domestic hotline: 95539-2-9
• Overseas hotline:+86 4008695539-2-9
• Service hours: 7×24
• Service items: Opinion, advice and complaint .
Fax
• Domestic hotline: 95539-2-#
• Overseas hotline:+86 4008695539-2-#
• Service hours: 7×24
• Service items: Fax.

China Southern Route

193 Routes

China Southern Terminal

Destination Airport
Aksu Aksu Airport
Almaty Almaty International Airport
Altay Altay Airport
Amsterdam Amsterdam Airport Schiphol
Anchorage Ted Stevens Anchorage International Airport
Ashgabat Ashgabat Airport
Astana Astana International Airport
Auckland Auckland Airport
Baishan Changbaishan Airport
Baku Heydar Aliyev International Airport
Bangkok Suvarnabhumi Airport
Baoshan Baoshan Airport
Baotou Baotou
Beijing Capital International Airport
Beihai Fucheng Airport
Bishkek Manas International Airport
Brisbane Brisbane Airport
Busan Gimhae International Airport
Cairns Cairns Airport
Changchun Changchun Longjia International Airport
Changde Changde Airport
Changsha Changsha Huanghua International Airport
Changzhi Changzhi Wangcun Airport
Changzhou Changzhou Benniu Airport
Chengdu Shuangliu International Airport
Cheongju Cheongju Airport
Chiang Mai Chiang Mai International Airport
Chicago O'Hare International Airport
Chongqing Jiangbei International Airport
Dali Dali Airport
Dalian Zhoushuizi International Airport
Da Nang Da Nang International Airport
Dandong Dandong Airport
Daqing Daqing Saertu Airport
Datong Datong Airport
Delhi Indira Gandhi International Airport
Denpasar Ngurah Rai International Airport
Dhaka Shahjalal International Airport
Dubai Dubai International Airport
Dushanbe Dushanbe Airport
Enshi Enshi Airport
Frankfurt Frankfurt Airport
Fukuoka Fukuoka Airport
Fuzhou Changle International Airport
Ganzhou Ganzhou Huangjin Airport
Guangzhou Baiyun International Airport
Guiyang Longdongbao International Airport
Guilin Liangjiang International Airport
Haikou Meilan International Airport
Hailar Hailar Dongshan Airport
Handan Handan Airport
Hangzhou Xiaoshan International Airport
Hanoi Noi Bai International Airport
Harbin Taiping International Airport
Hefei Luogang International Airport
Heihe Heihe Airport
Ho Chi Minh City Tan Son Nhat International Airport
Hohhot Hohhot Baita International Airport
Hong Kong Hong Kong International Airport
Hotan Hotan Airport
Huangshan Huangshan Tunxi International Airport
Islamabad Benazir Bhutto International Airport
Istanbul Istanbul Atatürk Airport
Jakarta Soekarno-Hatta International Airport
Jeju Jeju International Airport
Jiamusi Jiamusi Airport
Jinan Yaoqiang International Airport
Jinghong Xishuangbanna Gasa Airport
Ji'an Jinggangshan Airport
Jingdezhen Jingdezhen Airport
Jinghong Xishuangbanna Gasa Airport
Jining Jining Airport
Jiujiang Jiujiang Lushan Airport
Jiuzhaigou Jiuzhaigou Huanglong Airport
Kaohsiung Kaohsiung International Airport
Karamay Karamay Airport
Kashgar Kashgar Airport
Kathmandu Tribhuvan International Airport
Khujand Khudzhand Airport
Ko Samui Samui Airport
Korla Korla Airport
Kota Kinabalu Kota Kinabalu International Airport
Kuala Lumpur Kuala Lumpur International Airport
Kumul Hami Airport
Kunming Kunming Changshui International Airport
Kuqa Kuqa Airport
Lanzhou Lanzhou Airport
Lhasa Lhasa Gonggar Airport
Lianyungang Lianyungang Baitabu Airport
Lijiang Lijiang Airport
Liuzhou Liuzhou Airport
Los Angeles Los Angeles International Airport
London London Heathrow Airport
Luoyang Luoyang Airport
Luzhou Luzhou Airport
Malé Malé International Airport
Manila Ninoy Aquino International Airport
Medina Prince Mohammad Bin Abdulaziz Airport
Mei County Meixian Airport
Melbourne Melbourne Airport
Mianyang Mianyang Nanjiao Airport
Milan Malpensa Airport
Moscow Sheremetyevo International Airport
Muan Muan International Airport
Mudanjiang Mudanjiang Airport
Nanchang Nanchang Changbei International Airport
Nanchong Nanchong Airport
Nanjing Lukou International Airport
Nanning Nanning Wuxu International Airport
Nantong Nantong Airport
Nanyang Nanyang Airport
New York City, begins 6 August 2014 John F. Kennedy International Airport
Niigata Niigata Airport
Ningbo Ningbo Lishe International Airport
Novosibirsk Tolmachevo Airport
Osaka Kansai International Airport
Osh Osh Airport
Paris Paris-Charles de Gaulle Airport
Penang Penang International Airport
Perth Perth Airport
Phnom Penh Phnom Penh International Airport
Phuket Phuket International Airport
Qianjiang Qianjiang Wulingshan Airport
Qingdao Liuting International Airport
Qiqihar Qiqihar Airport
Quanzhou Quanzhou Jinjiang Airport
Saint Petersburg, begins 15 June 2014 Pulkovo Airport
Sanya Sanya Phoenix International Airport
Sapporo New Chitose Airport
Seoul Gimpo International Airport
Seoul Incheon International Airport
Shanghai Hongqiao International Airport
Shanghai Pudong International Airport
Shantou Jieyang Chaoshan International Airport
Shenyang Taoxian International Airport
Shenzhen Shenzhen Bao'an International Airport
Shijiazhuang Daguocun International Airport
Siem Reap Siem Reap International Airport
Singapore Changi Airport
Surat Thani Surat Thani Airport
Sydney Sydney Airport
Tacheng Tacheng Airport
Taipei Taiwan Taoyuan International Airport
Taiyuan Taiyuan Wusu Airport
Tashkent Tashkent International Airport
Tbilisi Tbilisi International Airport
Tehran Imam Khomeini International Airport
Tengchong Tengchong Tuofeng Airport
Tianjin Binhai International Airport
Tokyo Narita International Airport
Toyama Toyama Airport
Urumqi Diwopu International Airport
Vancouver Vancouver International Airport
Vienna Vienna International Airport
Weihai Weihai Airport
Wenzhou Wenzhou Yongqiang Airport
Wuhan Tianhe International Airport
Wuxi Wuxi Shuofang Airport
Wuyishan Nanping Wuyishan Airport
Xiamen Gaoqi International Airport
Xi'an Xianyang International Airport
Xiangfan Xiangfan Airport
Xining Xining Caojiabu Airport
Xinyuan Nalati Airport
Xuzhou Xuzhou Airport
Yancheng Yancheng Airport
Yangon Yangon International Airport
Yanjiv Yanji Chaoyangchuan Airport
Yantai Yantai Laishan International Airport
Yichang Yichang Airport
Yichun Yichun Lindu Airport
Yinchuan Yinchuan Hedong Airport
Yining Yining Airport
Yiwu Yiwu Airport
Zhangjiajie Zhangjiajie Airport
Zhanjiang Zhanjiang Airport
Zhengzhou Zhengzhou Xinzheng International Airport
Zhijiang Zhijiang Airport
Zhongdian Diqing Xianggelila Airport
Zhuhai Zhuhai Jinwan Airport
Zunyi Zunyi Xinzhou Airport

China Southern Check-In

Passengers who will be travelling on international or regional flights shall complete check-in formalities at designated airports before the check-in deadline with tickets, valid passports, visas and traveling documents. Passengers shall be liable for any loss or expense incurred solely by his/ her own failure to comply with the check-in and exit formalities. Check-in deadlines may vary among different airports, passengers are recommended to learn the relevant check-in deadline in advance and follow it when checking in.

Your flight with China Southern Airlines starts at the check-in. Note that below information is applicable for our China Southern operated flights. For code-share flights operated by SkyTeam alliance partner KLM on the Amsterdam - China routing, and other China Southern international, regional or domestic flights other regulations may apply.

Amsterdam - China flights

At Schiphol International airport, KLM is handling the check-in procedure for China Southern. Passengers can already check-in starting the morning of the day of the flight. However, for our Amsterdam - China flights it is recommended to check-in at least two hours before departure. Check-in will usually close one hour before the scheduled departure time. Passengers arriving within less than one hour at the check-in desk can be refused to check-in.

For our Amsterdam - China CZ346 & CZ308 flights online check-in is not possible. This is also not possible for groups. At the airport, you can use the check-in desks, but you can also use the self-service check-in machines, with skilled KLM and CZ personnel present to help you on your way. When using the self-service check-in machines, follow the following procedure:
• Insert your passport
• Choose your flight
• Select your seat
• Print your boarding pass
• Drop your luggage at the nearest luggage drop-off point (normally will close one hour before departure). Note that luggage is normally not automatically transferred to any possible add-on destination (with exception of Sydney i.c.w. CZ308/CZ307 flight numbers. See "Luggage" tab for more information)
• You can now proceed through customs to the gate used for departure

China - Amsterdam flights
For most of our other China flights phone or online seat preference request is possible. Contact our 24-hours hotline (see contact), check www.csair.com for the possibilities or contact your agent or China Southern booking office.

For China - Amsterdam flights, due to immigration and security check, it is advisable to check-in at least three hours before departure. Check-in will usually close one hour before departure time. Passengers arriving within less than one hour at the check-in desk can be refused to check-in.

Overseas visitors should present a valid passport, visa, exit registration card and boarding pass to exit China within the period designated on the valid entry visa. Chinese citizens (including Hong Kong & Macao residents) should present a valid passport, visa (when applicable), exit registration card and boarding pass. If you hold an immigration certificate, present on time to check validity.

China Southern Fare Rules

Airfare of your ticket Cancellation Fee / per ticket Change Fee / per ticket , Change to same class
First and Business Class 5% of the airfare charge if the cancellation is processed 4 hours prior to departure.10% of fare charge if the cancellation is processed within 4 hours or after departure. Free charges if the cancellation is processed at least 4 hours prior to departure.5% of fare charge if the cancellation is processed within 2 hours or after departure.
Economy Class, 10%-25% discount on Economy Class tickets 10% of the airfare charge if the cancellation is processed 4 hours prior to departure.20% of fare charge if the cancellation is processed within 4 hours or after departure. Free charges if the cancellation is processed 4 hours prior to departure.10% of fare charge if the cancellation is processed within 4 hours or after departure.
30%-55% discount on Economy Class tickets 30% of the airfare charge if the cancellation is processed 4 hours prior to departure.50% of airfare charge if the cancellation is processed within 4 hours or after departure. 10% of fare charge if the change is processed 4 hours prior to departure.30% of fare charge if the change is processed within 4 hours of departure or after departure.
60% discount on Economy Class tickets Non-refundable Can not be changed and Non-refundable.

China Southern Baggage

Carry-On Allowance:
Each Economy and Business passenger is allowed to carry on one bag and one personal item such as a purse or briefcase. First Class passengers are allowed to carry on two bags and one personal item. Assistive devices and outer garments do not count as personal items. All carry-on luggage must fit in the overhead bin or under the seat in front of you and adhere to the following requirements:
• Maximum Dimensions of Carry-on Luggage: 21.5 in x 15.5 in x 8 in/55 cm x 40 cm x 20 cm (length x width x height)
• Maximum Weight of Carry-on Luggage: 11 lb/5 kg
Checked Baggage Allowance (Weight Concept)
The weight concept is applied on all flights excluding those to Europe, Canada, and the United States.
Economy Passengers:
• Baggage Allowance: 20 kg FREE
• Maximum Dimensions per bag: 78 linear inches/200 cm (length + width + height)
Business Passengers:
• Baggage Allowance: 30 kg FREE
• Maximum Dimensions: 78 linear inches/200 cm (length + width + height)
First Passengers:
• Baggage Allowance: 40 kg FREE
• Maximum Dimensions: 78 linear inches/200 cm (length + width + height)
Checked Baggage Allowance for Flights to United States and Canada (Piece Concept)
Economy Passengers:
• Baggage Allowance: 2 bags each not exceeding 50 lbs/23 kg
• Maximum Dimensions per bag: 62 linear inches/158 cm (length + width + height)
Premium Economy Passengers:
• Baggage Allowance: 2 bags each not exceeding 50 lbs/23 kg
• Maximum Dimensions per bag: 62 linear inches/158 cm (length + width + height)
Business Passengers:
• Baggage Allowance: 2 bags each not exceeding 70 lbs/32 kg
• Maximum Dimensions per bag: 62 linear inches/158 cm (length + width + height)
Checked Baggage Allowance for Flights to Europe (Piece Concept)
Economy Passengers:
• Baggage Allowance: 1 bag not exceeding 50 lbs/23 kg
• Maximum Dimensions per bag: 62 linear inches/158 cm (length + width + height)
Premium Economy Passengers:
• Baggage Allowance: 2 bags each not exceeding 50 lbs/23 kg
• Maximum Dimensions per bag: 62 linear inches/158 cm (length + width + height)
Business Passengers:
• Baggage Allowance: 3 bags each not exceeding 50 lbs/23 kg
• Maximum Dimensions per bag: 62 linear inches/158 cm (length + width + height)
China Southern Airlines Sky Pearl Club Allowances
• If taking a flight that is governed by the weight concept, gold card members are entitled to an additional baggage allowance of 15 kg and silver card members are entitled to an additional baggage allowance of 10 kg.
• Gold and silver card members of CSN Sky Pearl Club taking flights to Europe are provided with an additional piece of baggage regardless of cabin class.
Excess, Overweight, Oversize Baggage Fees
If you have more bags than the permitted allowance or your bags exceed the weight or linear restrictions, you will be charged additional fees.
Flights to the United States and Canada:
• Additional Piece: $110
• Overweight (23-32 kg): $110
• Overweight (32-45 kg): $330
• Oversize (158-203 cm): $110
• Oversize (203+ cm): $330
Flights to Europe:
• 2nd Bag--Economy Class: €55
• 3rd Bag--All Classes: €200
• Overweight (23-32 kg): €100
• Overweight (32-45 kg): €300
• Oversize (158+ cm): €300
Sports Equipment
Some checked items, such as surfboards, golf clubs, skis, and bicycles will be charged a fixed handling fee because of size, fragility, or other handling requirements.