Chengdu Air

Company Profile

Chengdu Air which operates with IATA code (EU) and ICAO code UEA, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Chengdu Shuangliu International Airport (CTU). Chengdu Airlines Co.,Ltd. is the owner of the trade name Chengdu Air. The company is lead by the CEO, Tang Jing. The head office for the airline is located in China.

History

Chengdu Air which operates with IATA (EU) and ICAO (UEA) was first founded in 2004. The airline runs under the management of Chengdu Airlines Co.,Ltd.. During the year of its development, Chengdu Air always do their best to receive a position as one of the promising airlines in the future. Chengdu Air has won CAPSE Civil Aviation Service Summit 2019,Chinese Culture Management Association 2018,Alibaba Group 2018 and All-China Federation of Trade Unions 2002.

Flight Attendant

Chengdu Air cabin crew wears a uniform that is dominated by dark blue and black. For male flight attendants, they wear oriental style modern shirt with dark blue or black color and dark blue or black trousers. For female flight attendants, they wear oriental style modern shirt with dark blue or black color with colorful stripes, belts and patterned chinese armband cloth and dark blue or black skirt. Besides a perfectly made uniform, Chengdu Air cabin crew always put the passenger and their experience on the forefront.

Fleet

Chengdu Air operates using a number of aircrafts, all of which can be seen below:

Call Center

If you have questions for the airline or are facing problems during your travel such as lost baggage or cancelled flights, you can directly contact the airline. To contact the airline is by sending an email to fwzl@cdal.com.cn. The Chengdu Air call center can be contacted on one of the following phone numbers :

Live Chat

Chengdu Air customer service does not support live chat.

Web Check-in

Passengers of Chengdu Air cannot do web check-in through the official site.

Airport Check-in

Airport check in can be done in the Chengdu Air check-in counters 120 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Chengdu Air does not support kiosk check in services for the passengers.

App Check-in

App check in service is not available for passengers of Chengdu Air.

Baggage

Introduction

Chengdu Air (EU) is a full flight airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 5 kg and max size of 20 cm x 40 cm x 55 cm (L x W x H). The international route ticket fare includes free checked baggage allowance of 20 kg while the domestic route flight ticket fare also includes checked baggage allowance of 20 kg. Passengers can start checking in at the airport 120 minutes before the flight departure time. There is no option to check in online with the airline.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Process payment through the selected payment method. 6. Receive your Chengdu Air flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Chengdu Air booking on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

Fare Rules