Special Price Date List

Qantas

Qantas (QF)

 Free Cabin 7kg
 Free Baggage 23kg
 Check-in 120 min before
 Free Snack Onboard
 Online Check-in

Qantas Company Profile

Qantas was founded in the Winton, Queensland 16 November 1920, as Queensland and Northern Territory Aerial Services Limited by Paul McGinness, Hudson Fysh, Fergus McMaster and Arthur Baird. Qantas has grown to be Australia's largest domestic and international airline. Registered originally as the Queensland and Northern Territory Aerial Services Limited (QANTAS), Qantas is widely regarded as the world's leading long distance airline and one of the strongest brands in Australia.

The Qantas Group's main business is the transportation of customers using two complementary airline brands - Qantas and Jetstar. Qantas is also operate subsidiary businesses including other airlines, and businesses in specialist markets such as Q Catering.

Qantas brands operate regional, domestic and international services. The Group's broad portfolio of subsidiary businesses ranges from Qantas Freight Enterprises to Qantas Frequent Flyer. Qantas employs over 30,000 people with approximately 93 per cent of them based within Australia.

Qantas History

Company History of Qantas

Qantas History
Qantas was founded in Winton, Queensland on 16 November 1920 as Queensland and Northern Territory Aerial Services Limited by Paul McGinness, Hudson Fysh, Fergus McMaster and Arthur Baird. In 1952 Qantas expanded services across the Indian Ocean to Johannesburg via Perth, the Cocos Islands and Mauritius, calling this the Wallaby Route.

In January 1958 Qantas became the second round-the-world airline, flying Super Constellations west from Australia to London through Asia and the Middle East on the Kangaroo route, and east to London on the Southern Cross route. It took delivery of new turboprop Lockheed Electra aircraft in 1959.

In September 1956 Qantas ordered the Boeing 707–138 jet airliner and the first was delivered in June 1959. Before 29 October 2011, Qantas operated a significant number of international flights into and out of Singapore Changi, Auckland Airport, Brisbane Airport, Los Angeles International and London Heathrow airports. Qantas has been one of the most profitable airlines in the world. In 2008, the first Qantas Airbus A380 was handed over by Airbus at a ceremony on 19 September. The first route for the A380 was Melbourne to Los Angeles.

To account for a low Australian dollar and rising fuel costs, Qantas announced at the end of July 2013 that fuel surcharges on international flights would increase by A$75 (one way). In addition, domestic base fares will rise by two to three per cen

Qantas Fare Rules

Qantas Fare Rules

Qantas Terminal

Information Terminal of Qantas

Airport Terminal
Perth International Airport T1 - Perth International Airport - Qantas flights QF1-QF399 including oneworld flights operate from this terminal.
T4 - Qantas Perth Domestic Airport - Qantas flights QF400 and above and QantasLink operate from this terminal.
T3 - Qantas Perth Domestic Airport - Qantas flights to Christmas Creek, Cloudbreak, Ginbata, Solomon and selected charter flights to Newman operate from this terminal.
Melbourne International Airport T1 - Qantas Domestic Terminal - Qantas flights QF400 and above and QantasLink operate from this terminal.
T2 - Melbourne International Terminal - Qantas International flights QF1 - QF399 and oneworld flights operate from this terminal.
Sydney Internationa Airport T1 - Sydney International Terminal:
Qantas flights QF1-QF399, oneworld flights and Jetstar international flights operate from this terminal.
T2 - Sydney Domestic Airport:
Jetstar domestic flights operate from this terminal.
T3 - Qantas Sydney Domestic Airport:
Qantas Domestic flights QF400-QF1599 and QantasLInk flights 1600 and above operate from this terminal.
Changi International Airport Qantas flights QF1-QF399 operate from Terminal 1
Jakarta International Aiport Qantas flights QF1-QF399 operate from Terminal 2D
Hong Kong International Airport Qantas flights QF1-QF399, codeshare flights operated by Cathay Pacific, Air France and oneworld flights operate from Terminal 1
Manila Ninoy Aquino Int'l Airport Qantas flights QF1-QF399 operate from Terminal 1 of the Ninoy Aquino International Airport.
oneworld carriers Malaysian Airlines and japan Airlines also operate from Terminal 1.
oneworld carrier Cathay Pacific operates from Terminal 3.
Shanghai Pudong International Airport Qantas flights QF1-QF399 operate from Terminal 1.
Qantas flights now arrive and depart from Shanghai Pudong International Airport Terminal 1.
Tokyo (Narita) International Airport Qantas flights QF1-399 operate from Narita Airport Terminal 2.

Qantas Check-In

Ways to check in for Qantas Flight

1. Mobile Check-In
Check in on your mobile from 24 hours up until 30 minutes before your flight leaves via Qantas website.
Mobile and Online Check-in eligibility table

Check-in times
Check-in times vary by departure port so you'll need to check the airport guide for your departure city before you leave for the airport.

Flight Departing Recommended Check-in Latest Check-in
Domestic (QF400 and above). 45 minutes 30 minutes
Domestic Qantas codeshare services operated by Jetstar (QF5000-QF5999). 60 minutes 30 minutes
Domestic connecting to International travel (QF400 and above). 60 minutes 30 minutes
For example: Canberra to Sydney to Los Angeles.
Domestic travel where your flight departs from an Australian international terminal (QF1-QF399) 120 minutes 60 minutes
Group check-in for domestic flights (QF400 and above) or for domestic travel where your flight departs from an Australian international terminal (QF1-QF399) 90 minutes 60 minutes
International Qantas operated services at all Australian international airports (QF1-QF399) Economy/Premium Economy 120 minutes and Business/First 90 minutes Economy/Premium Economy 90 minutes and Business/First 60 minutes
International Qantas codeshare services operated by Jetstar at all Australian international airports 120 minutes 60 minutes
Travel on oneworld partners, codeshare partners or other designated international partners.

2. Online Check-in
Online check-in is available from 24 hours until 30 minutes before the flight leaves for Domestic flights. For international travel, it's 24 hours until 2 hours before departure

Mobile and Online Check-in eligibility table
Eligibility table

First flight operated by Next onward flight inside 24 hrs operated by Mobile check-in Online check-in
Qantas or QantasLink domestic Australia No connecting flights V^ V
Qantas or QantasLink Australian domestic V^ V
Jetstar Australia domestic or Jetstar New Zealand domestic X X
Qantas International, Jetstar International, Oneworld, Codeshare partner X V
Qantas international (QF1-199 Qantas international X V
Jetstar international X V
oneworld partners X V
Other designated international partners X V
Codeshare partners X V
Jetstar domestic, international or New Zealand domestic X X
oneworld partners, codeshare partners or other designated international partners X X

  1. Airport Check-in
    Available Kiosk Check-In at the Airport

  2. Auto Check-In
    Autp Check-In is Available for Australia only and currently not available for international travel.

Qantas Terms & Conditions

Qantas Terms and Conditions

Qantas Baggage

Baggage Information of Qantas

Carry-on Baggage Allowances

Current Qantas and QantasLink Carry-on Baggage allowances for adults and children (except infants

Route Piece Allowance & Dimensions* Weight Allowance
Australian Domestic (except Dash 8 services) All Classes: 7kg (15lb) per piece
a) 2 x 105cm (41in) bags or
b) 1 x 105cm (41in) bag plus
1 x 185cm (73in) non rigid garment bag or
c) 1 x 115cm (45in) bag
Dash 8 services 1 x 105cm (41in) bag 7kg (15lb) total
All International First/Business/Premium Economy: 7kg (15lb) per piece
2 x 115cm (45in) bags or
1 x 115cm (45in) bag plus 1 x 185cm (73in) non rigid garment bag
Economy:
1 x 115cm (45in) bag or
1 x 185cm (73in) non rigid garment bag

Maximum dimensions of Carry-on Baggage

Total dimensions are measured by adding together the length, height and depth of the bag.

Length Height Depth Total linear dimensions
48cm (19in) + 34cm (13in) +23cm (9in) = 105cm (41in)
56cm (22in) + 36 cm (14in) + 23cm (9in) = 115cm (45in)
60cm (24in) + 114cm (45in) +11cm (4in) = 185cm (73in) non-rigid garment bag
85cm (34in) +34cm (13in) +23cm (9in) = 142cm (56in) musical instrument

In addition to your carry-on baggage allowance, you may also carry on board one small personal item such as a handbag, laptop computer*, overcoat, small camera, a reasonable amount of reading material or a small amount of duty free goods (where permitted).

  • For a laptop computer to be considered a personal item it must be carried in a slim bag. Laptops carried in large laptop bags will be counted as part of your carry-on baggage allowance

Baggage allowance

International flights (excluding North & South America)

Weight based baggage allowances
For tickets issued on all Qantas international flights excluding flights to/from South and North America, the following weight allowance will apply:

Travel Class Checked Baggage Allowance (no single piece exceeding 32kg)
Adult Qantas Club members and Silver Qantas Frequent Flyers Gold Qantas Frequent Flyers|Platinum and Platinum One Qantas Frequent Flyers
Economy 30kg (66lb) 42kg (92lb)|46kg (101lb)|50kg (110lb)
Premium Economy 40kg (88lb) 52kg (114lb)|56kg (123lb) |60kg (132lb)
Business 40kg (88lb) 52kg (114lb)|56kg (123lb)| 60kg (132lb)
First 50kg (110lb) 62kg (136lb)|66kg (145lb)|70kg (154lb)

Exceptions: QF4021/4017/4018/4024/4025/4026 between Singapore - Tokyo (Narita) and Singapore - Tokyo (Haneda): Baggage allowance is 2 pieces at 23kg (50lb) each in Economy, 3 pieces at 32kg (70lb) each in Business, and 1 piece (maximum 10kg (22lb) per infant. QF3874/3875 between Singapore - Helsinki: Baggage allowance is 1 piece at 23kg (50lb) in Economy, 2 pieces at 23kg (50lb) each in Business and 1 piece (maximum 10kg (22lb) per infant.

Total dimensions for each piece must not exceed 158cm (62in). Dimensions for checked baggage are calculated by adding together the width, height and depth of the piece of baggage.

No single item of checked baggage may exceed 32kg (70lb). For tickets issued with an allowance in kilograms only, there is no restriction on the number of pieces within the weight allowance for international travel.

Baggage allowance is included on every domestic flight within Australia on Qantas and QantasLink

Travel Class - Checked Baggage Allowance - -
Adult Qantas Club members and Silver Qantas Frequent Flyers Gold Qantas Frequent Flyers Platinum and Platinum One Qantas Frequent Flyers
Economy 1 piece (maximum 23kg) 1 piece (maximum 32kg) 2 piece (maximum 32kg per piece) 2 piece (maximum 32kg per piece)
Business 2 piece (maximum 32kg per piece) 2 piece (maximum 32kg per piece) 2 piece (maximum 32kg per piece) 3 piece (maximum 32kg per piece)

Qantas Inflight Comforts

Kenyamanan Qantas dalam pesawat

  • Entertainment
  • Coomunication
  • Inflight Magazine
  • Inflight Cuisine & Minuman
  • Inflight Health
  • Inflight Duty Free
  • Seat maps

Qantas Flight Schedule

Qantas Flight Schedule

Qantas Layanan Pelanggan

Qantas Call Center

1.Australia
For flight booking enquiries for new and existing anywhere in Australia and flight arrival and departure information

Area Phone Number Open Hours
Area Phone Number Open Hours
Flights 13 13 13 24 hours, 7 days a week
Flight Booking with Points 13 13 13 24 hours, 7 days a week
Arrival Booking with Points 13 12 23 24 hours, 7 days a week

2. South Pacific

Country Phone Number Open Hours
Fiji Ph +679 323 9030 8am to 5pm Mon to Fri, 8am to 1pm Sat
French Polynesia +689 43 0665 8am to 5pm Mon to Fri, 8am to 11am Sat
New Caledonia +687 28 6546 8am to 3pm Mon to Fri
New Zealand 0800 808 767^ 24 hours, 7 days a week
Papua New Guinea +675 308 3200 8am to 5pm Mon to Fri
Vanuatu +678 23848 7.30am to 5pm Mon to Fri 8am to 11.30am Sat

3. Africa

Country Phone Numbers Open Hours
South Africa +27 21 427 3128 24 hours, 7 days a week.
Ghana +232 2020 20122/+232 3022 40442/3 8am to 5pm Mon to Fri, 9am to 1pm Sat
Kenya +254701948795 8am to 5pm Mon to Fri
Morocco +212 522 26 63 67/69 8.30am to 12.30pm, 2.30pm to 6.30pm Mon to Fri, 9am to 12pm Sat
Nigeria +234(0)8023193890 8.30am to 5pm Mon to Wed, 10am to 1pm Sat
Tunisia +21629559399 8am to 4.30pm Mon to Fri Winter time
8am to 1.30pm Mon to Fri 6 Jun to 6Jul Ramadan
8am to 1.30pm Mon to Fri Summer time Jul and Aug

4. Americas

Country Phone Number Open Hours & Address
Argentina 0800 122 0337 (National toll free##) 9am to 6pm, Mon to Fri
Brazil 0800 892 3346 (National toll-free##) 9am to 6pm, Mon to Fri
Chile +56 2 2 817 9500 800-835882 (National toll-free##) 9am to 6pm, Mon to Fri
Canada 1 800 227 4500** 24 hours, 7 days a week
Customers in Canada who are deaf or who have a hearing
atau gangguan bicara dapat menghubungi via
the National Relay Service by dialling 711, 24 hours a day, 7 days a week.
The Communication Assistants at the National Relay Service will assist customers
by contacting Qantas Airways on 1 800 227 4500
Mexico +1 800 227 4500** 24 hours, 7 days a week.
USA 1 800 227 4500** 24 hours, 7 days a week
Customers in the US who are deaf or
who have a hearing or speech impairment can call via
the National Relay Service by dialling 711, 24 hours a day,
7 days a week. The Communication Assistants at the National Relay Service will assist customers by
contacting Qantas Airways on 1 800 227 4500

5. Asia

Country Phone Number Open Hours & Address
China +86 21 6145 0188 Beijing 9am to 5pm Mon to Fri
+86 20 3862 1600 Guanzhou
+86 21 6145 0188 Shanghai
Customers in North China
800 819 0089 for desk phone users.
400 888 0089 for mobile phone users.
Hong Kong +852 2298 8111 24 hours, 7 days a week.
Chinese-language services
available on Mon to Fri (except public holidays)
during 9am to 1pm & 2pm to 6pm
India +91 22 6111 1818 9.30am to 1.30pm and 2pm to 5.30pm Mon to Fri
Indonesia +62 21 2555 6300 8.30am to 5pm Mon to Fri
Toll free number (after hours/public holidays) 001 803 61786 8.30am to 5pm Mon to Fri
Japan 03 6833 0700 Callers within Tokyo 9am to 5pm Mon to Fri except national holidays
Toll free) Outside Tokyo/Kanto areas0120 207 020.
English language available 24 hours, 7 days a week
Korea +82 2 777 6871 9am to 6pm Mon to Fri
Malaysia +60 3 2053 5033 24 hours, 7 days a week.
Philippines +63 2 812 0607 8.30am to 5pm Mon to Fri
Singapore +65 6415 7373 24 hours, 7 days a week.
Taiwan +886 2 2509 2000 9am to 5pm Mon to Fri
Thailand + 66 2 632 6611 8.30am to 5pm Mon to Fri
Toll free number (after hours/public holidays) 001 800 611 4797
Vietnam +848 3910 5373 8am to 12noon and 1.30pm to 5pm
Mon to Fri,
8am to 12noon Sat
HT&T Travel Vietnam#
Mezzanine Floor, Resco Building,
94-96 Nguyen Du, District 1

6. Europe

Country Phone Number Open Hours
Austria +43 1 587 7771 9am to 12.30pm and 1.30pm to 5pm
Mon to Fri
Belgium +32 (0) 2700 6781 24 hours, 7 days a week.
Finland 09 72 519 763^ 24 hours, 7 days a week.
France 01 57 32 92 83^ 24 hours, 7 days a week.
French Language available 9am to 6pm CET
Mon to Fri
Germany 069 299 571421^ 24 hours, 7 days a week.
German Language available 9am to 6pm CET
Mon to Fri
Italy +39 (0) 2912 94801 24 hours, 7 days a week.
Italian Language available 9am to 6pm CET
Mon to Fri
Netherlands +31 (0) 20 2035425 24 hours, 7 days a week.
Republic of Ireland +3531407 3278 24 hours, 7 days a week.
1 800 556 135 (within Ireland only)
Spain +34 91 542 1572 9am to 2.30pm and 3.30pm to 6pm
Mon to Fri
Switzerland +41 (0) 44 511 1237 24 hours, 7days a week.
United Kingdom 0800 964 432## (within UK only) 24 hours, 7 days a week.
0845 7 747 767^
Call cost up to 7 pence a minute (inc
VAT) for 084 numbers and up to 13
pence a minute (inc VAT) for 087