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T'way Air

Tway Air (TW)

 Free Cabin 10kg
 Free Baggage 15kg
 Check-in 120 min before
 Online Check-in

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T'way Air Company Profile

T'way Air Company Profile

T'way Air Co., Ltd., is a low-cost airlineof South Korea established on 8 August 2010 with two Boeing 737-800s, based in Seongsu-dong, Seongdong-gu, Seoul, South Korea.
The Main Logo of T’way Air is composed of all small letters. It expresses T’way Air’s commitment to break through the older generation and to provide high quality service to customers in a new and refined way. The logo is composed of carnival red and Queen Anne green. Carnival red symbolizes a joyful festival, and Queen Anne green represents the prestige of Great Britain in its golden age. The combination of the two colors renders our determination of opening a new chapter in the aviation industry through T’way Air’s spirit.route.

Tees of t’way
T’way Air’s open-minded attitude is embodied in the t, the main part of the logo of t’way, and the apostrophe, representing both possession and reminds us of a speech bubble.

Apostrophe
a. Possession
b. Letters are omitted
c. Used for plural cases.
It represents the customer-centered service attitude to provide premium service so customers feel like they are on their own personal jet. It is used as the core part of graphic on the body of T’way Air’s airplane.

T'way Air History

History of Tway Air

In 2015
October:
- Commissioned the regular international flights between Incheon - Macau
- Commissioned the regular international flights between Daegu - Guam (via Osaka)

September:
- Introduced the 11th airplane (B737-800)
- Commissioned the regular international flights between Incheon- Guam

August:
- Ranked the 1st in LCC passenger transportation service by ‘2015 Global Customer Satisfaction‘
- Opened the wheel & tire shopFare Rules

May:
- Commissioned the regular international flights between Incheon- Yinchuan
- Commissioned the regular international flights between Muan- TianjinTerminal

April:
Commenced the cargo service for Incheon- Osaka routeCheck In

March:
- Introduced the 10th airplane (B737-800)
- Commissioned the regular international flights between Incheon- Vientiane
- Commissioned the regular international flights between Incheon - Osaka
- Commissioned the regular international flights between Daegu - OsakaTerms & Conditions

February:
Commissioned the regular international flights between Daegu - Shanghai

In 2014

December:
- Introduced the 9th airplane (B737-800)
- Commissioned the regular international flights between Incheon - Okinawa

November:
Commissioned the regular domestic flights between Muan - Jeju

October:
- Commissioned the regular international flights between Jeju - Nanning
- Receive the IOSA 8th Edition certificate

September:
- Commissioned the regular domestic flights between Gwangju - Jeju
- Commissioned the regular international flights between Incheon - Haikou
- Commissioned the regular international flights between Incheon - Oita

July:
- Introduced the 8th airplane (B737-800)
- Receive the Grand Award for Customer Value Management in Air Flight Services by ‘2014 Korea Management Grand Award’ hosted by Dong-A Ilbo

April:
Commissioned the regular international flights between Incheon- Jinan

March:
- Introduced the 7th airplane (B737-800)
- Commissioned the regular domestic flights between Daegu - Jeju

In 2013
December:
- Commissioned the regular international flights between Incheon - Saga
- Commissioned the regular international flights between Incheon - Sapporo

November:
Commenced the cargo service for Incheon - Bangkok route

October:
Introduced the 6th airplane (B737-800)

In 2012:
December
Receive the cargo business license

May:
Introduced the 5th airplane (B737-800)

April:
Commissioned the regular international flights between Incheon - Fukuoka

In 2011
December:
Commissioned the regular international flights between Incheon - Bangkok

October:
Commissioned the regular international flights between Incheon - Bangkok

August:
Introduced the 4th airplane (B737-800)

July:
Acquire the Air Operator’s Certificate for international air transportation business

January:
Introduced the 3rd airplane (B737-800)

In 2010
September:
Acquire the Air Operator’s Certificate for do
August:
T'way Air Co., Ltd. was established (with two B737-800s)

T'way Air Fare Rules

Fare Rules of T'way Air

Fare rules for Domestic Fare
Fare rules for International Fare
Service and Fees for U.S Arrival/Departure Flights for T'way Air
Please see below for some of the chargeable services provided for U.S arrival/departure flights

Date Change and Refund Fees

Dare Type Date Change/Refund Fees
Before Departure After Departure
Normal USD10.00/KRW10,000/JPY1,000 USD20.00/KRW20,000|JPY2,000
Smart USD10.00 ~ USD20.00/KRW10,000 ~ KRW20,000/JPY1,000 ~ JPY2,000 USD20.00 ~ USD30.00/KRW20,000 ~ KRW30,000/JPY2,000~JPY3,000
Event USD25.00/KRW25,000/JPY2,500 100% Of Fare
Group USD50.00/KRW50,000/JPY5,000 USD80.00/KRW80,000|JPY8,000

*Ticket change and refund fee may vary depending on the condition of purchase

Baggage Fees

Type Size / Weight Service Fee
Carry-on Baggage (1 piece per passenger) Sun of three sides is less than 115cm with maximum weight of 10kg Complimentary
Checked Baggage for Adult/Child Passenger (2 pieces per passenger) Each bag's sum of three sides is less than 158cm with maximum weight of 23kg. The sum of two bag's three sides is less than 273cm Complimentary
Checked Baggage for Infant Passenger 1 bag with maximum weight of 10kg and 1 collapsible stroller or car seat Complimentary
Excess Baggage Each baggage weighing between 23 kg and 32 kg USD50.00/KRW50,000/JPY5,000/per piece

Food and Beverage

Type Contents Service Fee
Meal Cold Meal, Snacks Complimentary
Cold Drinks Mineral Water, Orange Juice Complimentary
Hot Cofee Americano USD3.00/KRW3,000/JPY300
Canned Beverages Coke, Beer, Korean Rice Wine USD3.00 ~ USD5.00/KRW3,000 ~ KRW5,000/JPY300 ~ JPY500
Nuts Assorted Nut USD1.00/KRW1,000/JPY100
Cup Noodle Shin Ramyun Black USD4.000/KRW4,000/JPY400

*Chargeable items are served upon request only

Other Services

Type Contents Service Fee
Preferred Seat Front and Exit Row Seats USD4.000 ~ USD20.00/KRW4,000 ~ KRW20,000/JPY400 ~ JPY2,000
Blanket Booto Character Blanket USD10.000/KRW10,000|JPY1,000

  • Exit Row seats are no offered to passengers under 15 year old and/or to passengers who have difficulties to Korean or English communication with cabin crew.
  • Service above are offered upon request only

T'way Air Terminal

Information Terminal of T'way Air

Country Airport Terminal Check-in Time
Korea Gimpo International Airport Counter1-7 next ot Gate on the 2nd floor 1 Hours 30 minutes to 20 minutes before the flight departure time
Gwangju International Airport Counter 1-4 on the 1st floor 1 Hours 30 minutes to 20 minutes before the flight departure time
Gimpo International Airport (International Flights) Counter C4-C9 next o Gate 1 on the 2nd floor 2 Hours 50 minutes to 50 minutes before the flight departure time
Muan International Airport Counter 1-4 next o Gate 3 on the 2nd floor 1 Hours 30 minutes to 20 minutes before the flight departure time
Incheon Internatonal Airport Gate 1 on the 3rd floor 3 Hours to 50 minutes before the flight departure time
Jeju International Airport Domestic: Counter 1-6 next to Gate 1 on the 3rd floor. International: Counter 1-6 next to Gate 5 on the 3rd floor Domestic:1 Hours 30 minutes to 20 minutes before the flight departure time. International: 2 Hours to 50 minutes before the flight departure time
Daegu International Airport Counter 1-4 next to Gate 1 on the 1st floor Domestic:1 Hours 30 minutes to 20 minutes before the flight departure time. International: 2 Hours to 50 minutes before the flight departure time
Japan Tokyo(Narita International Airport) Narita-Incheon: Counter F(Mon,Thu,Sat,Sun) or B(Tue,Wed,Fri) on the 3rd floor of the Airport Terminal 2. Narita-Daegu: Counter B 2 Hours to 50 minutes before the flight departure time
Oita (Oita Airport) The 2nd floor 2 Hours to 50 minutes before the flight departure time
Saga (Saga Airport) The 1st floor 1 Hours 30 minutes to 50 minutes before the flight departure time
Okinawa (Naha International Airport) The 2nd floor 2 Hours to 50 minutes before the flight departure time
Sapporo (New Chitose Airport Terminal) The 3rd floor 2 Hours to 50 minutes before the flight departure time
Fukuoka (Fukuoka Airport) Counter G on the 3rd floor 2 Hours to 50 minutes before the flight departure time
Osaka (Kansai International Airport) Counter F on the 4th floor of International Terminal 1 2 Hours to 50 minutes before the flight departure time
China Nanning Wenzhou (Longwan International Airport) Counter A14-A16|1 Hours 30 minutes to 50 minutes before the flight departure time
Wenzhou (Longwan International Airport) Counter 26-28 2 Hours 40 minutes to 50 minutes before the flight departure time
Shangai (Pudong International Airport) Counter L15-L18 on the 3rd floor 2 Hours 30 minutes to 50 minutes before the flight departure time
Tianjin (Binhai International Airport) Counter A8-A10 on the 2nd floor 2 Hours to 50 minutes before the flight departure time
Yinchuan (Yinchuan International Airport) Counter 1-3 on the 1st floor 2 Hours to 50 minutes before the flight departure time
Macau (Macau International Airport) The 1st floor 2 Hours to 30 minutes before the flight departure time
Qingdao (Liuting International Airport) Counter in the 2nd floor E20-23 1 Hours 30 minutes to 50 minutes before the flight departure time
Taiwan Taipei Songshan Airport The 1st floor ot the Taipei Songshan Airport 2 Hours to 50 minutes before the flight departure time
Taoyuan (Taoyuan International Airport) Counter 10 in the first floor, Terminal 1 2 Hours to 15 minutes before the flight departure time
Laos Vientiane (Wattay International Airport) Counter 14-17 on the 1nd floor 2 Hours to 50 minutes before the flight departure time
Thailand Bangkok (Suvarnabhumi Airport) The 4th floor 3 Hours to 50 minutes before the flight departure time
Vietnam Danang International Airport Counter 1-20 on the 2nd floor of the airport terminal 2 Hours to 50 minutes before the flight departure time
Ho Chi Minh Tan Son Nhat International Airport The 2nd floor of the international flight 2 Hours to 50 minutes before the flight departure time
Guam Guam Antonio B. Won Pat International Airport Counter 83-88 on the 2nd floor 2 Hours to 50 minutes before the flight departure time

T'way Air Check In

Online Check-in
Online check-in available on Website of T'way Air
Counter Check-in
Check-in time at the airport will be opened from 2 hours to 50 minutes before the flight departure time

T'way Air Terms & Conditions

Terms & Condition of T'Way Air
Domestic Passenger of Carriage
International Passenger of Carriage

T'way Air Baggage

Information Baggage of T'Way Air
Free baggage can be carried
- You can carry-in 1 piece of baggage with the three dimensions (lenght, width and height) measuring 115cm or less in total and weight of 10kg or less, for free of charge
- The maximum measurement of each side cannot be greater than 55cm (Lenght), 40cm (Width) and 20cm (Height)

Free baggage that can be checked-in

Items Domestic Flight International Flight Dimension
Adult 15kg 15kg 2 pieces, 23kg each Total of lenght, widht and height is 203cm or less (However, 273cm or less for the sum of all dimensions of two pieces of baggage for airplanes leaving fo or from Guam)
Infants younger than 2 years of age (why does not occupy a seat) One of the stroller or booster seat 1 baggage weighing 10kg or less and one of portable stroller, walker, booster seat or baby carrier (total of 2 pieces)

*Baggage that can be checked-in to the flights to or from Guam: 2 pieces, each of which is 23kg or lighter and sum of length, width and height of the 2 pieces is 273cm or less

T'way Air In Flight Comforts

Onboard Experience
In Flight Service
1. Family-care service
First aid medicines are available
2. Beverages
Refreshing orange juice and mineral water are available
3. t'shop
Passengers can find a variety of food, duty-free cigarette, Booto dolls and blanket, miniature airplanes and a lot more from t'shop on our airplanes that will add shopping pleasure to passenger's travel
4. Live in-flight entertainment
- Calligraphy team, singing team and musical instrument team will make surprise performances on the Event Flights to present you a moment to remember high up in the sky
- Variety of events for special occasions, such as the Valentine's Day, Pepero day (November 11th), are waiting for you to make your trip more exciting
5. U'story service -in-flight announcement
- Birthdays, marriage proposals and wedding anniversaries
6. In-flight duty-free sales (on international flights)
7. In-flight meal service (on international flights)

T'way Air Flights Schedule

T'Way Air Flight Schedule

T'way Air Contact

Customer Service of T'Way Air
(+82) 1688-8686 (07:00 - 21:00, Mon - Sun)