中国国际航空 Air China (CA)
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INFORMATION BAGGAGE OF AIR CHINA
Your carry-on baggage must be able to fit under the seat in front of you or in the overhead bin.
A. International flights
Each First Class and Business Class passenger can take up to 8kg of carry-on baggage. Each Economy Class passenger can take up to 5 kg of carry-on baggage.
Each First Class and Business Class passenger can take up to 2 pieces of carry-on baggage. Each Economy Class passenger can take up to 1 piece of carry-on baggage.
B. Domestic flights
Each First Class passenger can take up to 2 pieces of carry-on baggage, and each piece of carry-on baggage shall not exceed 5kg in weight. Each Business Class and Economy Class passenger can take up to 1 piece of carry-on baggage and the baggage shall not exceed 5kg in weight.
The linear dimensions of each piece of carry-on baggage shall not exceed 55cm (21”long) x 40cm (15”wide) x 20cm (7”high).
Any baggage that exceeds the limits on weight, number of pieces and volume must be checked.
The following items shall not be carried as or in checked baggage or taken into the cabin as carry-on baggage: Dangerous goods, firearms (excluding hunting and sporting rifles), military or police equipment (including the main components), knives, live animals, fresh perishable goods with distinct odors (e.g. seafood, durian, etc.)
- The maximum weight of each piece of ordinary checked baggage shall not exceed 32 kg (70 lb). If any baggage weighs over 32 kg (70 lb), it must be split into two pieces of baggage.
- Dimensions: The sum of the length, width and height of each piece of ordinary checked baggage shall not exceed 203 cm (80 in) but shall not be less than 60 cm (24 in).
- Number of pieces: The maximum number of pieces of ordinary checked baggage each passenger can check = Free checked baggage allowance provided by the ticket purchased + Benefit for PhoenixMiles members + 6 additional pieces of baggage for which excess baggage fees are to be paid (including ordinary baggage and special baggage).
The 7th additional piece of baggage and above for which excess baggage fees are to be paid must be transported as cargo.
Air China Call Center
|Americas||Tel: +1-800-882-8122||Business Hours (Pacific Time): 06:00-21:00 Monday - Friday 07:30-16:00 Saturday, Sunday and public holidays|
|China||+86-10-95583 / +86-10-59281588|
|Europe (except Russia)||Tel:00800-86-100-999 (For fixed-line phone call only) Mobile phone users may incur charges. E-mail: firstname.lastname@example.org||Business Hours 8:00-21:00. From 18:00 - 21:00 hour, only English and Chinese languages are available. Monday to Friday Services: ticket reservation and selling, websitesupport, after-sale services, flight information inquiry|
|Europe (Russia only)||Tel: 810-800-86-100-999 Mobile phone users may incur charges.||Business Hours 9:00-21:00 From 19:00 - 21:00 hour, only English and Chinese languages are available. Monday to Friday Services: ticket reservation and selling, website support, after-sale services, flight information inquiry|
|Japan||Japan's Regional Call Center TEL:0570-0-95583 FAX:03-3501-1801||Service hours: 09:00 to 18:00, Open throughout the year (Japan time). The following credit cards are accepted: Visa, MasterCard, JCB, Diners, American Express.|
|China's Regional Call Center TEL:95583 (reservations, ticketing, etc) If you are calling from China, please dial 95583 and select number key 4 for service in Japanese. If you are calling outside Japan or China, please dial +86-10-95583 and select option ※5||Service hours : 24 hours a day, seven days a week throughout the year. Service in Japanese is only available from 09:00 to 18:00 (Japan local time).|
|Korea||Telephone hotlines: 1) If you are calling from South Korea, dial 001（2）-80086-100-999 and press 1 for Korean (toll-free). 2 ) If you are calling from China, dial 95583 and press6 to select Korean (charges apply).||Opening hours: Hotline 1: Open 9:00am–6:00pm (Korea Standard Time) 365 days a year Hotline 2: Open 24/7 Main services: Ticket reservations, bookings, rebookings, reissue|
|Australia||1800-860-999 (within Australia)||10:30 am-8pm (Australia time) 7 days a week|
|Singapore||+1-80086-100-999||Business Hours: 08:30-18:00 Monday to Sunday|
|The Philippines||+80086-100-999||Business Hours: 08:30-18:00 Monday to Sunday|
|Hong Kong||+1/6-80086-100-999||Business Hours: 08:30-18:00 Monday to Sunday|
Air China Limited is the flag carrier and one of the major airlines of the People's Republic of China established and commenced operations on 1 July 1988, as a result of the Chinese government's decision in late 1987 to split the operating divisions of Civil Aviation Administration of China (CAAC) into six separate airlines: Air China, China Eastern, China Southern, China Northern, China Southwest, and China Northwest.
Headquartered in Shunyi District , Beijing, Air China has a number of offshoots in different regions of the country including southwest China, Zhejiang, Chongqing, Tianjin, Shanghai, Hubei, Guizhou, Tibet, Wenzhou and also has some regional operational bases like South China Base and East China Base.
The companies have a majority stake in include Air China Cargo, Air Macao, Shenzhen Airlines, Dalian Airlines, Beijing Airlines, Inner Mongolia Airlines, Air China Import & Export, Chengdu Falcon Aircraft Engineering Services and Air China Shantou Air Supplies.
Air China also have some joint ventures created based on partnerships with other companies, including Aircraft Maintenance & Engineering Corporation of Beijing (AMECO) and Sichuan International Aircraft Engines Repair. In addition, Air China also have interests in Cathay Pacific Airways and Shandong Airlines.
In October 2002, based on an industry reform plan formulated by the central government, Air China International Corporation, China Aviation Corporation and China Southwest Airlines merged, and the surviving company was still called Air China International Corporation. In September 30, 2004, Air China International Corporation was rebranded as Air China Limited. In December 2004 Air China Limited became a publicly traded company on Hong Kong Stock Exchange (SEHK: 0753) and London Stock Exchange (LSE: AIRC).
On December 31, 2016, Air China have a fleet of 623 passenger aircraft, operate 378 routes, including 102 international routes, 14 regional routes and 262 domestic routes, serving 176 cities in 41 countries and regions, including 64 international cities, 3 regional cities and 109 domestic cities. Relying on the network of the Star Alliance, Air China have expanded their presence to 1,330 destinations in 192 countries.