Starlux Airlines
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Overview
Starlux AirlinesIntroduction
| The international route fare includes checked baggage allowance of 23 kgHow to Book
1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Receive your Starlux Airlines flight e-ticket in the My Booking page, or in your registered email.How to Pay
Payment for your Starlux Airlines ticket on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.About
Starlux AirlinesCompany Profile
The airline flies to destination cities all over the world from its main hub located in Taoyuan International Airport (TPE). The address of the head office is Taiwan.History
Throughout the years, Starlux Airlines continued to expand its business by establishing a worthwhile and enjoyable experience for their loyal customersFlight Attendant
Fleet
| Type | Quantity |
|---|---|
| Airbus A321neo | 5 |
Call Center
If you have any question for the airline or are facing any difficulty on your flight such as delayed flights or lost baggage, you can directly contact the airline. The Starlux Airlines call center can be contacted on one of the following numbers :| Country | Phone |
|---|---|
| Taiwan | (+886) 2-27911199 |
| Macau | (+853) 2881-8889 |
| Malaysia | (+60) 4 2919901 |
| Vietnam | (+84) 236-3538800 / 8001 |
| Thailand | (+66)-2-005-0990 |
| Japan | (+81)-(0)3-6822-8700 |
| Philippines | (+63)-32494-7630 |
| Singapore | (+65)-9688-0013 |
Live Chat
Facilities and Services
Starlux AirlinesBaggage
Cabin Baggage
Passengers using the service of Starlux Airlines are provided a cabin baggage allowance included in their flight ticketsChecked Baggage
| Free checked baggage allowance is given to the passengers flying on Starlux Airlines. Passengers flying domestic route with Starlux Airlines do not get checked baggage allowance, but passengers on international route have 23 kg free checked baggage allowance. | Free checked baggage allowance is available for the passengers flying on Starlux AirlinesExcess Baggage
Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.Inflight Comfort
Inflight Entertainment
Inflight Free Snack
During flights with Starlux Airlines free snack/beverage is provided. Meal Order
| Passengers can order beverage to enjoy in their flight according to the availability Inflight Wifi
Privilege Program
Check-in
Starlux AirlinesWeb Check-in
| Passengers can do web check in through the official website of Starlux AirlinesAirport Check-in
Kiosk Check-in
| Kiosk check-in services is available for the Starlux Airlines passengers, and may be accessed at the departure airport depending on the availability. For more information on this service, contact the airline customer service call centerApp Check-in
| It is possible for Starlux Airlines passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Starlux Airlines mobile application on their smartphoneTerms and Conditions
Starlux AirlinesFor the complete Conditions of Carriage of Starlux Airlines, click here.
