SriLankan Airlines
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Overview
SriLankan AirlinesIntroduction
SriLankan Airlines (UL) is a full flight airline flying to domestic routes. The cabin baggage allowance given by this airline is 7 kg and max dimension of 56 cm x 36 cm x 23 cm (L x W x H). The passengers flying international route with SriLankan Airlines will get checked baggage allowance of 30 kg. Airport check in time at the airport starts from 180 minutes before the scheduled departure time. Check in online is available for flights on SriLankan Airlines official website. It can be done 2 days prior to scheduled departure time.How to Book
1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected payment method. 6. Get your SriLankan Airlines flight e-itinerary in the My Booking page, or in your registered email.How to Pay
The payment for your SriLankan Airlines ticket on Airpaz can be processed via bank PayPal, bank transfer, credit card, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.About
SriLankan AirlinesCompany Profile
SriLankan Airlines operating with IATA code (UL) and ICAO code ALK, is a full flight airline that flies domestic routes. The airline flies to destination cities all over the world with its main hub located in Bandaranaike International Airport (CMB). SriLankan Airlines operates under SriLankan Airlines Limited. The leader of the company is Asoka Pathirage. The head office for the airline is located in Sri Lanka. SriLankan Airlines is a part of the One World.History
SriLankan Airlines which operates with IATA (UL) and ICAO (ALK) runs under the management of SriLankan Airlines Limited. In 1979, this airline was founded. Across the years, SriLankan Airlines has grown steadily and continues to provide a credible service for their passengers. SriLankan Airlines has won Skytrax Best Airline in Central Asia 2001-2003, Skywards Freddie award winner 2005-2006,‘Best in Region: Asia & Australasia’ award at the Airline Passenger Experience Association (APEX) 2012 Passenger Choice Awards in USA,“Superior Achievement in Passenger Experience” APEX Passenger Choice Awards 2015,Future Travel Awards 2015: Best in the Region,Best Full Service Airline-Asia Pacific Region – Future Travel Awards 2016,Best Full Service Airline in Central and South Asia- Future Travel Experience Awards 2017,Best Wi-Fi in Central Asia Region - APEX Regional Passenger Choice Awards– Asia and Middle East, FTE-APEX ASIA EXPO 2019.Flight Attendant
Fleet
| Type | Quantity |
|---|---|
| Airbus A330 - 300 | 5 |
| Airbus A330 - 200 | 2 |
| Airbus A320 | 2 |
| Airbus A321 | 4 |
| Airbus A320neo | 6 |
| Airbus A321neo | 7 |
Call Center
If you have any inquiry for the airline or are facing any difficulty during your flight such as lost baggage or delayed flights, you can contact the airline. One of the ways to contact the airline is by sending an email to reservations@srilankan.com. The SriLankan Airlines customer service call center can be contacted on one of the following phone numbers :| Country | Phone |
|---|---|
| Srilanka | (+94)117 77 1979 |
| Australia (Melbourne) | (+61)384004353 |
| Bahrain | (+61)384004353 |
| Bangladesh | (+880)258817207 |
| Canada | (+1)4162279000 |
| Hong Kong | (+852)25210708 |
| China (Beijing) | (+86)1064590910 |
| China (Guangzhou) | (+86)2036062215 |
| China (Shanghai) | (+86)2162376887 |
| Cyprus | (+357)24008877 |
| Czech Republic | (+420)224815374 |
| Denmark | (+46)859000090 |
| Sweden | (+46)859000090 |
| Finland | (+46)859000090 |
| France | (+33)975181999 |
| Germany | (+49)770673070 |
| Greece | (+30)2103716368 |
| Hungary | (+36)19876401 |
| India (Cochin) | (+91)4842362042 |
| India (Ahmedabad) | (+91)7926561232 |
| India (Bangalore) | (+91)6742531331 |
| India (Bhubaneshwar) | (+91)9199739954 |
| India (Bodhgaya) | (+91)4422560577 |
| India (Calicut) | (+91)4222212699 |
| India (Chennai) | (+91)8322227512 |
| India (Coimbatore) | (+91)4023372429 |
| India (Goa) | (+91)1812232056 |
| India (Hyderabad) | (+91)3322890440 |
| India (Jalandhar) | (+91)4522300505 |
| India (Kolkata) | (+91)2266859365 |
| India (Madurai) | (+91)1149638950 |
| India (Mumbai) | (+91)4312460844 |
| India (New Delhi) | (+91)4712501140 |
| India (Tiruchirapalli) | (+91)89990692 |
| India (Trivandrum) | (+91)8912598996 |
| India (Varnasi) | (+62)2130014969 |
| India (Visakhapatnam) | (+972)37952111 |
| Indonesia | (+390)236769835 |
| Israel | (+390)648771351 |
| Italy (Milan) | (+81)5068648188 |
| Italy (Rome) | (+962)65620751 |
| Japan | (+254)2022440024 |
| Jordan | (+965)22069099 |
| Kenya | (+371)67009141 |
| Kuwait | (+961)3879305 |
| Latvia | (+60)377243155 |
| Lebanon | (+960)3315508 |
| Malaysia | (+31)204068141 |
| Netherland | (+92)2138799836 |
| Pakistan | (+48)226251427 |
| Poland | (+974)55569443 |
| Qatar | (+248)4224516 |
| Seychelles | (+966)138825161 |
| Saudi Arabia (Dammam) | (+966)122632999 |
| Saudi Arabia (Jeddah) | (+966) 11 4788935 |
| Saudi Arabia (Riyadh) | (+65)31580580 |
| Singapore | (+677)20031 |
| Solomon Island | (+27)0117831181 |
| South Africa | (+82)514672600 |
| South Africa (Busan) | (+82)23178779 |
| South Africa (Seoul) | (+34)913230453 |
| Spain | (+41)443155840 |
| Switzerland | (+886)225116188 |
| Taiwan | (+66)20182444 |
| Thailand | (+90)2122511315 |
| Turkey | (+971)26337125 |
| United Arab Emirates (Abu Dhabi) | (+971)43961222 |
| United Arab Emirates (Dubai) | (+44)2085382000 |
| United Kingdom | (+1)8779152652 |
| United States | (+84)2838379977 |
| Vietnam |
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Facilities and Services
SriLankan AirlinesBaggage
Cabin Baggage
Passengers flying with SriLankan Airlines are given a cabin baggage allowance included in their flight tickets fare. The the maximum dimension of the baggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H), while max weight of the luggage is 7 kg.Checked Baggage
Free checked baggage allowance is provided for the passengers flying on SriLankan Airlines. Passengers on international routes have 30 kg free checked baggage allowance, but passengers flying domestic flight with SriLankan Airlines do not get checked baggage allowance.Excess Baggage
Excess checked baggage allowance cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.Seat
Economy Class
The size of the standard seat for the Economy Class fare in SriLankan Airlines is 30-32 in pitch and 18 in width.
Business Class
The size of the standard seat for the Business Class in SriLankan Airlines is 36-60 in pitch and 21 in width.
Inflight Comfort
Inflight Entertainment
SriLankan Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV,Music,Radio . Inflight Wifi
SriLankan Airlines provides inflight WiFi for the passengers. Privilege Program
Privilege program is available for the loyal customers of SriLankan Airlines, and more detail on it can be checked here.Check-in
SriLankan AirlinesWeb Check-in
Passengers can do web check in through the official website of SriLankan Airlines. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.Airport Check-in
Check-in counters for SriLankan Airlines opens 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.Kiosk Check-in
SriLankan Airlines does not support kiosk check in services for the passengers.App Check-in
App check-in through the airline’s official mobile (Android/iOS) application is possible. To do this, download the SriLankan Airlines mobile application on their smartphone. The check in time is 48 hours before the scheduled flight departure time.Terms and Conditions
SriLankan AirlinesFor further information, read the Terms and Conditions of SriLankan Airlines, click here.
