Jetstar Asia

Introduction

Jetstar Asia (3K) is a low cost carrier airline flying to domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H). The flight ticket fare does not include free checked baggage allowance. Check in time at the airport starts from 180 minutes before the departure time. Check in online is available for flight with the airline on Jetstar Asia official website. It can be processed 7 days before departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected method. 6. Find your Jetstar Asia flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Jetstar Asia ticket booking on Airpaz.com can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Company Profile

Jetstar Asia operating with IATA code (3K) and ICAO code JSA, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in Singapore Changi Airport (SIN). The airline flies to Indonesia, Malaysia, Thailand, and Several cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Jetstar Asia, it is the trade name for Jetstar Asia Airways Pte Ltd. The company is lead by the CEO, Mr Barathan (Bara) Pasupathi. The address of the head office is Singapore. Jetstar Asia is a part of the Valuair.

History

Jetstar Asia operating with IATA (3K) and ICAO (JSA) is operated under Jetstar Asia Airways Pte Ltd. The airline was first established in 2004. Throughout its journey, Jetstar Asia continued to enhance its business by establishing a worthwhile and enjoyable experience for their passengers. This airline began its operation on 13-12-2004. The first ever flight route was Singapore (SIN) - Hong Kong (HKG) using Airbus A320. Jetstar Asia has been awarded OAG Punctuality League in 2018,Changi Airline Awards in 2017. Today, the airline has successfully reached 18 Fleet by 31 January 2019,25 Routes by 31 January 2019.

Flight Attendant

Jetstar Asia cabin crew wears a uniform that is dominated by orange, black. For male flight attendants, they wear t shirt and jacket black with an orange trim detail and black trousers. For female flight attendants, they wear the orange jacket with an orange trim detail and black tailored trousers or an A-line skirt. The uniform itself represents their strong commitment to deliver a remarkable experience for its passengers throughout the flight.

Fleet

Jetstar Asia operates using a number of aircrafts, all of which can be seen below:

Type	Quantity
Boeing 787 Dreamliner	11
Airbus A320	103
Airbus A321	8
Bombardier Q300	5

Call Center

If you have any inquiry for the airline or are facing any difficulty on your flight such as lost baggage or cancelled flights, you can contact the airline. The Jetstar Asia customer service call center can be contacted on one of the following phone numbers :

Country	Phone
Indonesia	(+62) 803 852 9779
Philippines	1800 1611 0280
Singapore	+61 3 9645 5999

Live Chat

Another way is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of Jetstar Asia, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 7 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Jetstar Asia check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Jetstar Asia passengers, and may be accessed at the departure city airport according to the availability. For more information on this service, contact the airline customer service call center. The check in time is 3 hours prior to the scheduled flight departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do this, the passengers should download the Jetstar Asia mobile application on their handphone. The check in time is 168 hours before the flight departure time.

Fare Rules