Check-in is available starting from 180 minutes
IntroductionJetstar Asia (3K) is a low cost carrier airline flying to domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H). The flight ticket fare does not include free checked baggage allowance. Check in time at the airport starts from 180 minutes before the departure time. Check in online is available for flight with the airline on Jetstar Asia official website. It can be processed 7 days before departure time.
How to Book1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected method. 6. Find your Jetstar Asia flight e-ticket in the My Booking page, or in your email.
How to PayThe payment for your Jetstar Asia ticket booking on Airpaz.com can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.
Company ProfileJetstar Asia operating with IATA code (3K) and ICAO code JSA, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in Singapore Changi Airport (SIN). The airline flies to Indonesia, Malaysia, Thailand, and Several cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Jetstar Asia, it is the trade name for Jetstar Asia Airways Pte Ltd. The company is lead by the CEO, Mr Barathan (Bara) Pasupathi. The address of the head office is Singapore. Jetstar Asia is a part of the Valuair.
HistoryJetstar Asia operating with IATA (3K) and ICAO (JSA) is operated under Jetstar Asia Airways Pte Ltd. The airline was first established in 2004. Throughout its journey, Jetstar Asia continued to enhance its business by establishing a worthwhile and enjoyable experience for their passengers. This airline began its operation on 13-12-2004. The first ever flight route was Singapore (SIN) - Hong Kong (HKG) using Airbus A320. Jetstar Asia has been awarded OAG Punctuality League in 2018,Changi Airline Awards in 2017. Today, the airline has successfully reached 18 Fleet by 31 January 2019,25 Routes by 31 January 2019.
|Boeing 787 Dreamliner||11|
Call CenterIf you have any inquiry for the airline or are facing any difficulty on your flight such as lost baggage or cancelled flights, you can contact the airline. The Jetstar Asia customer service call center can be contacted on one of the following phone numbers :
|Indonesia||(+62) 803 852 9779|
|Philippines||1800 1611 0280|
|Singapore||+61 3 9645 5999|
Live ChatAnother way is to go to their live chat page here.
Facilities and Services
Cabin BaggagePassengers of Jetstar Asia are provided a cabin baggage allowance included in their ticket fare. The maximum weight of the baggage is 7 kg, while the max dimension of the baggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H).
Checked BaggageJetstar Asia does not provide free checked baggage allowance for the passengers.
Excess BaggageExcess checked baggage allowance weight can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The size of the standard seat for the Economy Class in Jetstar Asia is 18 inch.
The size of the standard seat for the Business Class fare in Jetstar Asia is 20 inch.
Inflight EntertainmentJetstar Asia provides services and in-flight entertainment for the passengers during flight on their aircraft, such as tv,headphone,music,game.
Inflight Free SnackFree snack/beverage is not available during flights with Jetstar Asia.
Meal OrderPassengers can order meal to enjoy during their flight according to the availability.For the airline's beverages and meals menu, click here.
Inflight WifiJetstar Asia provides inflight WiFi for the passengers.
Privilege ProgramPrivilege program is available for the loyal customers of Jetstar Asia, and further information on it can be read here.
Web Check-inThrough the official website of Jetstar Asia, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 7 days prior to scheduled departure time.
Airport Check-inAirport check in can be done in the Jetstar Asia check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check-in services is available for the Jetstar Asia passengers, and may be accessed at the departure city airport according to the availability. For more information on this service, contact the airline customer service call center. The check in time is 3 hours prior to the scheduled flight departure time.
App Check-inApp check-in through the airline’s official mobile (Android/iOS) application is possible. To do this, the passengers should download the Jetstar Asia mobile application on their handphone. The check in time is 168 hours before the flight departure time.
Terms and Conditions
For the complete Terms and Conditions of Jetstar Asia, click here.