Smartavia

Company Profile

Smartavia which operates with IATA code (5N) and ICAO code AUL, is a low cost carrier airline that flies domestic routes. The airline serves flights to destinations all over the world with its main hub located in Talagi Airport (ARH), Moscow Domodedovo Airport (DME), Pulkovo Airport (LED). Smartavia operates under JSC Smartavia Airlines. The company is lead by the CEO, Sergey Savostin. The address of the head office is Russia.

History

Smartavia operating with IATA code (5N) and ICAO code (AUL) runs under the management of JSC Smartavia Airlines. The airline was first established in 2019. Across the years, Smartavia has grown steadily and keep providing a trustworthy and credible service for their customers. Smartavia has been awarded "Airline of the Year” in group С (number of passengers transported from 1 million up to 5 million). The milestone that has been achieved by the airline is carried 2 million 33 thousand passengers,operates flights to more than 60 destinations.

Flight Attendant

Smartavia cabin crew wears a uniform in blue and orange. For male flight attendants, they wear white shirt with blue suit and purple tie with gray trousers. For female flight attendants, they wear orange shirt with blue suit and purple scarf with orange skirt. The uniform itself represents their strong passion to provide an outstanding service for its passengers throughout the flight.

Fleet

Smartavia operates using a number of aircrafts, all of which can be checked below:

Call Center

If you have question for the airline or are facing any problem in the airport such as cancelled flights or lost baggage, you can contact the airline. The Smartavia customer service call center can be contacted on one of the following numbers :

Live Chat

Live chat service is not available for passengers of Smartavia.

Web Check-in

Through the official website of Smartavia, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Smartavia opens 120 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Smartavia.

App Check-in

Smartavia does not provide app check in services for the passengers.

Baggage

Introduction

Smartavia (5N) is a low cost carrier airline operating domestic routes. The airline provides the passenger with a cabin baggage allowance of 10 kg and maximum dimension of 40 cm x 30 cm x 20 cm (L x W x H). checked baggage allowance is not included in the flight Check in time at the airport starts from 120 minutes before the scheduled flight departure time. Online check in is possible for flights on Smartavia official website. It can be processed 1 days before scheduled flight departure time.

How to Book

1. Visit Airpaz.com, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete your payment through the selected payment method. 6. Receive your Smartavia flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Smartavia ticket on Airpaz.com can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.

Fare Rules