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Lucky Air logo

Lucky Air

Check-in is available starting from 120 minutes

Last Updated: June 25, 2020 3:46 AM

Overview

Lucky Air

Introduction

Lucky Air (8L) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max size of 55 cm x 40 cm x 20 cm (L x W x H). Free checked baggage allowance is not included in the flight Passenger can check in at the airport 120 minutes prior to the departure time. Online check in is not available.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete your payment through the selected method. 6. Receive your Lucky Air flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Lucky Air booking on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

About

Lucky Air

Company Profile

Lucky Air which operates with IATA code (8L) and ICAO code LKE, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Kunming Changshui International Airport (KMG). Although the airline operates using the name Lucky Air, it is the trade name for Lucky Air Pte Ltd. The leader of the company is Ma Guohua. The head office for the airline is located in China. Lucky Air is a member of the U-FLY Alliance.

History

Lucky Air which operates with IATA (8L) and ICAO (LKE) was established in 2004. The airline is operated under Lucky Air Pte Ltd. During its period of development, Lucky Air is committed to satisfy their loyal customers through the services it provides. This airline started its operation on 26-02-2006. The first ever flight route was Kunming (KMG) - Dali (DLU) using B737-700.

Flight Attendant

Lucky Air flight attendant image
Lucky Air cabin crew wears a uniform in white, black and grey. For male flight attendants, they wear white shirt and black pants. For female flight attendants, they wear grey dress and grey dress. This uniform has been designed perfectly, making the crew look more dashing.

Fleet

Lucky Air fleet image
Lucky Air operates using a number of airplanes, all of which can be checked below:
Type Quantity
Airbus A319-100 3
Airbus A320-200 8
Airbus A320neo 2
Airbus A330-300 4
Boeing 737-700 13
Boeing 737-800 23

Call Center

If you have any question for the airline or are facing any difficulty during your travel such as lost baggage or delayed flights, you can contact the airline. To contact the airline is by sending an email to fwzltsglx@luckyair.net. The Lucky Air customer service can be contacted on one of the following numbers :
Country Phone
China (+86) 10 95326

Live Chat

Another way is to access their live chat page here.

Facilities and Services

Lucky Air

Baggage

Cabin Baggage

Passengers of Lucky Air are provided a cabin baggage allowance included in their flight tickets fare. The maximum weight of the luggage is 7 kg, while the max dimension of the luggage put in the overhead cabin is 55 cm x 40 cm x 20 cm (L x W x H).

Checked Baggage

Lucky Air does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance weight can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Lucky Air Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Lucky Air is 17 inch.

Inflight Comfort

Lucky Air inflight entertainment image

Inflight Entertainment

Lucky Air provides services and in-flight entertainment for the passengers during flight on their aircraft, such as wifi,TV and video.

Inflight Free Snack

During flights with Lucky Air free snack/beverage is not available.
Lucky Air inflight meals menu image
Meal Order
According to the availability, passengers can order meal to enjoy during their flight.For the airline's meals and beverages menu, click here.
Lucky Air privilege program image

Privilege Program

Lucky Air has a privilege program for their customers, and more complete information on it can be checked here.

Check-in

Lucky Air

Web Check-in

Passengers of Lucky Air cannot check in online through the official site.

Airport Check-in

Check-in counters for Lucky Air opens 120 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Lucky Air.

App Check-in

Lucky Air does not provide app check in services for the passengers.

Terms and Conditions

Lucky Air

For further information, read the Terms and Conditions of Lucky Air, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the tickets by directly contacting the airline. For further information on Lucky Air ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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