ITA Airways

Free snack will be given on this trip
Check-in is available starting from 120 minutes
Online Check-in

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ITA Airways


ITA Airways (AZ) is a full flight airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 8 kg and maximum dimension of 55 cm x 35 cm x 25 cm (L x W x H). The ticket fare does not include free checked baggage allowance. Airport check in time at the airport starts from 180 minutes before the scheduled departure time. Online check in is allowed for flights with the airline on ITA Airways official website page. It can be processed 1 days prior to departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete payment through the selected payment method. 6. Find your ITA Airways flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your ITA Airways ticket booking on can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.


ITA Airways

Company Profile

ITA Airways operating with IATA code (AZ) and ICAO code ITY, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Leonardo da Vinci–Fiumicino Airport. Italia Trasporto Aereo S.p.A., is the owner of the trade name ITA Airways. The leader of the company is Fabio Lazzerini. The address of the head office is Italy.


ITA Airways which operates with IATA (AZ) and ICAO (ITY) was established in 2020. The airline is managed by Italia Trasporto Aereo S.p.A.,. Across the years, ITA Airways intends to serve their loyal customers by expanding its services. Today, the airline has successfully reached The airline was established on 16 September 1946 as Alitalia. Then, On 10 October 2020, the Italian government signed a decree to allow to reorganize the airline as ITA - Italia Trasporto Aereo S.p.A.,.

Flight Attendant

ITA Airways Flight Attendant Image
ITA Airways cabin crew wears a uniform in black. For male flight attendants, they wear white shirt with black suit and red or black tie with black trousers. For female flight attendants, they wear white shirt with black suit and red or black scarf with black trousers or black skirt. The design itself was exquisitely laid out, making the crew look more dashing.


ITA Airways Fleet Image
ITA Airways operates using a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A319-100 18
Airbus A320-200 27
Airbus A330-200 7

Call Center

If you have inquiry for the airline or are facing problems in the airport such as lost baggage or cancelled flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to The ITA Airways customer service can be contacted on one of the following phone numbers :
Country Phone
Italy (+39) 800 936090
Italy (+39) 893 49049
Italy (From Abroad) (+39) 06 85960020

Live Chat

ITA Airways customer service does not provide live chat.

Facilities and Services

ITA Airways


Cabin Baggage

Passengers using the service of ITA Airways are given a cabin baggage allowance included in their ticket fare. The the max size of the luggage put in the overhead cabin is 55 cm x 35 cm x 25 cm (L x W x H), and maximum weight of the luggage is 8 kg.

Checked Baggage

ITA Airways does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance weight cannot be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


ITA Airways Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class fare in ITA Airways is 31" seat pitch and 17.8" seat width.

ITA Airways Business Seat Size Image

Business Class

The standard seat size of the ITA Airways Business Class is 38" seat pitch and 21.1" seat width.

Inflight Comfort

ITA Airways Entertainment Image

Inflight Entertainment

ITA Airways provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Film.

Inflight Free Snack

During flights with ITA Airways free snack/beverage is available.
ITA Airways Menu Meals Image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight.
ITA Airways Wifi Image

Inflight Wifi

In-flight WiFi is available during flight with ITA Airways.
ITA Airways Privilege Program Image

Privilege Program

ITA Airways has a privilege program for their customers, and more complete detail on it can be read here.


ITA Airways

Web Check-in

Passengers can check in online through the official website of ITA Airways. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for ITA Airways opens 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

ITA Airways does not provide kiosk check in services for the passengers.

App Check-in

This service is not available for passengers flying with ITA Airways.

Terms and Conditions

ITA Airways
For the complete Conditions of Carriage of ITA Airways, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may not be made for tickets of ITA Airways. For complete information on ITA Airways flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.