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Royal Brunei Airlines logo

Royal Brunei Airlines

Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: June 25, 2020 2:32 AM

Overview

Royal Brunei Airlines

Introduction

Royal Brunei Airlines (BI) is a full flight airline operating international routes. The cabin baggage allowance provided by this airline is 7 kg and max size of 55 cm x 38 cm x 20 cm (L x W x H). The international route fare includes checked baggage allowance of 20 kg while the domestic route flight ticket fare includes checked baggage allowance of 15 kg. Passengers can start checking in at the airport 180 minutes before the scheduled departure time. Check in online is possible for flights with the airline on Royal Brunei Airlines official website page. It can be done 2 days before departure time.

How to Book

1. Visit Airpaz.com, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected payment method. 6. Get your Royal Brunei Airlines flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Royal Brunei Airlines booking on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

About

Royal Brunei Airlines

Company Profile

Royal Brunei Airlines operating with IATA code (BI) and ICAO code RBA, is a full flight airline that flies international routes. The airline serves flights to destinations all over the world from its main hub located in Brunei International Airport (BWN). Although the airline operates using the name Royal Brunei Airlines, it operates under Royal Brunei (RB) Airlines Sdn Bhd is the owner of the trade name Royal Brunei Airlines. The leader of the company is Karam Chand. The head office for the airline is located in Brunei Darussalam. Royal Brunei Airlines is a part of the Interline Partners.

History

Royal Brunei Airlines operating with IATA (BI) and ICAO (RBA) was established in 1974. The airline runs under the management of Royal Brunei (RB) Airlines Sdn Bhd. Throughout its journey, Royal Brunei Airlines continued to enhance its business by offering a worthwhile and pleasant experience for their loyal customers. This airline was first flown on 14-05-1975. The first ever flight route was Brunei (BWN) - Singapore (SIN) using Boeing 737-200. Royal Brunei Airlines has won Skytrax Award in 2016,British Travel Award in 2017,TripAdvisor Award in 2018,APEX Award in 2018.

Flight Attendant

Royal Brunei Airlines flight attendant image
Royal Brunei Airlines cabin crew wears a uniform in brown, mocha, olive, morning sky, fresh mint. For male flight attendants, they wear three-piece suits in matching brown, with Malay-inspired shirts with traditional standing collars based on the same three key colours with mocha, olive, morning sky and fresh mint blouses have been detailed with traditional songket patterns along the hem, trim and back, with matching headscarves. For female flight attendants, they wear mocha, olive, morning sky and fresh mint blouses have been detailed with traditional songket patterns along the hem, trim and back, with matching headscarves with chestnut brown skirts. Apart from a perfectly made uniform, Royal Brunei Airlines cabin crew always committed to exceed their passengers’ expectations by creating excellent flight services.

Fleet

Royal Brunei Airlines fleet image
Royal Brunei Airlines has a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Airbus A320-200 2
Airbus A320neo 7
Boeing 787-8 5

Call Center

If you have any inquiry for the airline or are facing any difficulty during your flight such as delayed flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to brunei.callcentre@rba.com.bn. The Royal Brunei Airlines customer service call center can be contacted on one of the following numbers :
Country Phone
Indonesia (62) 21 520 6338
Australia (61) 3 8651 1000
Malaysia (60) 3 20707166
Japan +81 3 6455 0734
Brunei Darussalam +673 2212222

Live Chat

Royal Brunei Airlines customer service does not provide live chat.

Facilities and Services

Royal Brunei Airlines

Baggage

Cabin Baggage

Passengers flying with Royal Brunei Airlines are provided a cabin baggage allowance included in their ticket fare. The the max size of the luggage put in the overhead cabin is 55 cm x 38 cm x 20 cm (L x W x H), and maximum weight of the baggage is 7 kg.

Checked Baggage

Free checked baggage allowance is given to the passengers flying on Royal Brunei Airlines. Passengers are allowed to check in up to 15 kg of luggage on domestic flights, and 20 kg on international routes.

Excess Baggage

Excess checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Royal Brunei Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Royal Brunei Airlines is 17.2 inch.

Royal Brunei Airlines Business Class image

Business Class

The standard seat size of the Royal Brunei Airlines Business Class is 21 inch.

Inflight Comfort

Royal Brunei Airlines inflight entertainment image

Inflight Entertainment

Royal Brunei Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as TV,movie,games,magazine,muhibah.

Inflight Free Snack

During flights with Royal Brunei Airlines free snack/beverage is available.
Royal Brunei Airlines meals menu image
Meal Order
Passengers can order food to enjoy during their flight according to the availability.For the airline's beverages and meals menu, click here.
Royal Brunei Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Royal Brunei Airlines, and more complete detail on it can be accessed here.

Check-in

Royal Brunei Airlines

Web Check-in

Passengers can do web check in through the official website of Royal Brunei Airlines. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Royal Brunei Airlines check-in counters 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Royal Brunei Airlines.

App Check-in

Check in through the airline’s official mobile (Android/iOS) app is possible. To do so, download the Royal Brunei Airlines mobile application on their smartphone. The check in time is 48 hours before the scheduled departure time.

Terms and Conditions

Royal Brunei Airlines

For further information, read the Terms and Conditions of Royal Brunei Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the ticket by directly contacting the airline. For more information on Royal Brunei Airlines flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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