Royal Brunei Airlines

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Online Check-in
Royal Brunei Airlines flight attendant image
Royal Brunei Airlines fleet image
Royal Brunei Airlines Economy Class seat image
Royal Brunei Airlines Business Class image
Royal Brunei Airlines inflight entertainment image
Royal Brunei Airlines meals menu image
Royal Brunei Airlines Wifi Image
Royal Brunei Airlines privilege program image

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Overview

Royal Brunei Airlines

Introduction

Royal Brunei Airlines (BI) is a full flight airline flying to international routes. The cabin baggage allowance provided by this airline is 7 kg and max dimension of 55 cm x 38 cm x 20 cm (L x W x H). The international route fare also includes free checked baggage allowance of 20 kg. Passenger can check in at the airport 240 minutes prior to the flight departure time. Online check in is available for flight with the airline on Royal Brunei Airlines official website page. It can be done 2 days prior to flight departure time.

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process your payment through the selected method. 6. Receive your Royal Brunei Airlines flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Royal Brunei Airlines booking on Airpaz can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Royal Brunei Airlines

Company Profile

Royal Brunei Airlines operating with IATA code (BI) and ICAO code RBA, is a full flight airline that flies international routes. The airline serves flights to destination cities all over the world with its main hub located in Brunei International Airport (BWN). Royal Brunei Airlines Sdn Bhd (RB) is the owner of the trade name Royal Brunei Airlines. The leader of the company is Khalidkhan bin Hj Asmakhan. The address of the head office is Brunei Darussalam.

History

Royal Brunei Airlines which operates with IATA (BI) and ICAO (RBA) is operated under Royal Brunei Airlines Sdn Bhd (RB). The airline was first founded in 1974. Across the years, Royal Brunei Airlines has grown steadily and continues to provide a trustworthy and credible service for their loyal passengers. This airline was first flown on 14-05-1975. The first ever flight route was Brunei (BWN) - Singapore (SIN) using Boeing 737-200.

Flight Attendant

Royal Brunei Airlines flight attendant image
Royal Brunei Airlines cabin crew wears a uniform that is dominated by brown, mocha, olive, morning sky and fresh mint. For male flight attendants, they wear three-piece suits in matching brown, with Malay-inspired shirts with traditional standing collars based on the same three key colours with mocha, olive, morning sky and fresh mint blouses have been detailed with traditional songket patterns along the hem, trim and back, with matching headscarves. For female flight attendants, they wear mocha, olive, morning sky and fresh mint blouses have been detailed with traditional songket patterns along the hem, trim and back, with matching headscarves and chestnut brown skirts. The uniform itself has been designed perfectly, making it easier for the crew to move around the cabin while serving the passengers.

Fleet

Royal Brunei Airlines fleet image
Royal Brunei Airlines operates using a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A320-200 2
Airbus A320neo 7
Boeing 787-8 5

Call Center

If you have question for the airline or are facing difficulties during your flight such as lost baggage or cancelled flights, you can directly contact the airline. To contact the airline is by sending an email to royalskies@rba.com.bn. The Royal Brunei Airlines contact support can be contacted on one of the following numbers :
Country Phone
Brunei (673) 221 2222
Australia 1300 721 271 / (61) 3 8651 1000
Bahrain (+973) 17 213434 / 213535
Canada (877) 227-8183 ext 102
China (86) 20 83323120 / (86) 20 83321575
Denmark (+45) 3325 2566
France (+33) 1 86654348
Germany (+49) 611 97869208
Greece (+30) 210 9652 300
Hong Kong (852) 2529 3883
India (+91) 124 4595300
Indonesia (62) 21 8082 2289 / (62) 811 1663 204
Italy (+39) 0654242544
Japan (0) 3-6455-0734
Malaysia (+60) 3-20707166
Myanmar (+95) 1 245630
Netherlands (+31) 203161933
Pakistan (+92) 21 35683737 / 51 2810081-5 / 42 36309670-8
Philippines (+632) 8886 7513 / 23 / 26
Russia (+7) (495) 727-05-66
Saudi Arabia (966) 12 6657908
Singapore (+65) 6238 2833
South Korea (+82) 2 777-7556
Taiwan (+886) 2 2567 7589
Turkey (+90) 212 465 3303
Thailand (+66) 29344898
UAE (971) 04 556 1010
United Kingdom (0) 207 584 6660 / 129 387 4994
USA (+1) 2014514998
Vietnam (+84) 28 38207328

Live Chat

Live chat service is not available for passengers of Royal Brunei Airlines.

Facilities and Services

Royal Brunei Airlines

Baggage

Cabin Baggage

Passengers using the service of Royal Brunei Airlines are provided a cabin baggage allowance included in their flight tickets. The the maximum size of the baggage put in the cabin is 55 cm x 38 cm x 20 cm (L x W x H), while maximum weight of the baggage is 7 kg.

Checked Baggage

Free checked baggage allowance is provided for the passengers flying on Royal Brunei Airlines. Passengers on international routes get 20 kg free checked baggage allowance, but passengers flying domestic flight with Royal Brunei Airlines do not get free checked baggage allowance.

Excess Baggage

Extra checked baggage allowance can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Royal Brunei Airlines Economy Class seat image

Economy Class

The standard seat size of the Royal Brunei Airlines Economy Class is 30"-33" seat pitch and 17.1"-18.1" seat width.

Royal Brunei Airlines Business Class image

Business Class

The size of the standard seat for the Business Class fare in Royal Brunei Airlines is 42"-79" seat pitch and 20.9"-22.7" seat width.

Inflight Comfort

Royal Brunei Airlines inflight entertainment image

Inflight Entertainment

Royal Brunei Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as magazine,movies,TV shows,music.

Inflight Free Snack

During flights with Royal Brunei Airlines free snack/beverage is available.
Royal Brunei Airlines meals menu image
Meal Order
Passengers can order food to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.
Royal Brunei Airlines Wifi Image

Inflight Wifi

Royal Brunei Airlines provides inflight WiFi for the passengers.
Royal Brunei Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Royal Brunei Airlines, and more detail on it can be checked here.

Check-in

Royal Brunei Airlines

Web Check-in

Passengers can do web check in through the official website of Royal Brunei Airlines. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Royal Brunei Airlines check-in counters 240 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Royal Brunei Airlines.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do this, download the Royal Brunei Airlines mobile application on their smartphone. The check in time is 48 hours before the flight departure time.

Terms and Conditions

Royal Brunei Airlines
For further information, read the Conditions of Carriage of Royal Brunei Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For complete information on Royal Brunei Airlines tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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