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PNG Air logo


Check-in is available starting from 120 minutes

Last Updated: October 23, 2020 2:39 AM




PNG Air (CG) is a low cost carrier airline flying to domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum size of 15 lbs (L + W + H). The passengers flying international route with PNG Air will get checked baggage allowance of 23 kg, while the domestic flight passengers is provided with 16 kg. Passenger can start checking in at the airport 180 minutes prior to the scheduled flight departure time. Online check in is not available.

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process payment through the selected method. 6. Receive your PNG Air flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your PNG Air ticket on can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Payment Guide page.



Company Profile

PNG Air which operates with IATA code (CG) and ICAO code TOK, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Jacksons International Airport. Although the airline operates using the name PNG Air, it operates under PNG Air is the owner of the trade name PNG Air. The leader of the company is Paul Abbot. The address of the head office is Papua New Guinea.


PNG Air operating with IATA code (CG) and ICAO code (TOK) was first founded in 1987. The airline runs under the management of PNG Air. During its period of development, PNG Air aims to satisfy their passengers through the services it provides. Today, the airline has succeeded in obtaining 750 staff.

Flight Attendant

PNG Air Flight Attendant Image
PNG Air cabin crew wears a uniform that is dominated by black. For male flight attendants, they wear black shirt with black trousers. For female flight attendants, they wear black formal dress and red scarf and black skirt. Apart from a perfectly made uniform, PNG Air cabin crew have earned a remarkable reputation for its excellent flight services and safety quality.


PNG Air Fleet Image
PNG Air has a number of airplanes, all of which can be seen in the following table:
Type Quantity
ATR 72-600 7
Dash 8-100 8

Call Center

If you have any inquiry for the airline or are facing any problem in the airport such as lost baggage or cancelled flights, you can contact the airline. One of the ways to contact the airline is by sending an email to The PNG Air customer service call center can be contacted on one of the following numbers :
Country Phone
Papua New Guinea (+675) 7411 2644 / (+675) 7550 0007

Live Chat

PNG Air customer service does not provide live chat.

Facilities and Services



Cabin Baggage

Passengers of PNG Air are given a cabin baggage allowance included in their flight tickets. The maximum weight of the luggage is 7 kg, while the maximum size of the baggage put in the cabin is 15 lbs (L + W + H).

Checked Baggage

Free checked baggage allowance is available for the passengers flying on PNG Air. Passengers are allowed to check in up to 16 kg of baggage on domestic routes, and 23 kg on international flights.

Excess Baggage

Excess checked baggage allowance cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


PNG Air Economy Seat Size Image

Economy Class

The standard seat size of the PNG Air Economy Class is 30" - 31" in pitch.



Web Check-in

Passengers can check in online through the official website of PNG Air. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the PNG Air check-in counters 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with PNG Air.

App Check-in

This service is not available for passengers flying with PNG Air.

Terms and Conditions


Fare Rules

a. Cancellation and Refund

Tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule cannot be made for tickets of PNG Air. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: