Check-in is available starting from 150 minutes
IntroductionNorwegian Air (D8) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance given by this airline is 10 kg and max dimension of 40 cm x 23 cm x 55 cm (L x W x H). Free checked baggage allowance is not included in the flight Passengers can check in at the airport 150 minutes prior to the scheduled flight departure time. Check in online is allowed for flights with the airline on Norwegian Air official website. It can be done 1 days prior to scheduled departure time.
How to Book1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger information on the booking page. 5. Process payment through the selected payment method. 6. Find your Norwegian Air flight e-ticket in the My Booking page, or in your registered email.
How to PayPayment for your Norwegian Air ticket on Airpaz.com can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.
Company ProfileNorwegian Air International is the fully integrated subsidiary of Norwegian Air Shuttle, one of the biggest low cost carrier in Europe. The ICAO flight code for the airline is IBK and its IATA code is D8. The long haul airline operates from various bases in airports all over Europe, including Finland, Denmark, Italy, Spain, and the United Kingdom although their headquarter is located at the Dublin Airport. The airline offers both direct and transit flights with more than 500 routes to more than 150 destinations all over the world. Some of the routes they offer is from Paris - Orly to Aalborg, Marrakech to Geneva, and bangkok to Florida in the USA. Despite having been only established in 2014, the airline has received various awards for its service. One of the awards is the World’s Best Low-Cost, Long Haul Airline by the Skytrax World Airline Awards from 2015 to 2018. The airline has also received an award about its innovation, and awarded as the Most Innovative Company in Norway by the Innovasjonsmagasinet. Its head office can be found at the Dublin Airport, Ireland.
HistoryNorwegian Air International started operating in 2014 under the Norwegian Group, sharing the same branding as its parent the Norwegian Air Shuttle. It was established to take over its long haul route operations. After a few years, on June 16, 2017 the airline launched its first route across the Atlantic to the United States of America from Edinburgh Airport and Stewart Airport, New York using a Boeing 737-800. A month after that, they used a 737 Max to complete a flight between Edinburgh Airport and Bradley International Airport, followed by a flight from Edinburgh to the Stewart International Airport.
|Boeing 737 MAX 8||18|
Call CenterIf you have questions for the airline or are facing any issue during your travel such as lost baggage or cancelled flights, you can directly contact the airline The Norwegian Air contact support can be contacted on one of the following numbers :
|Argentina||+54 115 078 9745|
|Brazil||+55 213 500 0451|
|The Caribbean||+1 844 278 667|
|Canada||1 800 357 4159|
|Denmark||+45 70 80 78 80|
|Finland||+358 (0)9 231 01 600|
|France||+33 (0) 97 07 38 001|
|Germany||+49 (800) 589 5000|
|Italy||+39 069 480 2756|
|Ireland||+353 1 691 1489|
|Norway||+47 2149 0015|
|Singapore||+65 3163 9096|
|Spain||+34 900 838 065|
|Sweden||+46 (0) 770 45 77 00|
|Thailand||+66 (0)6000 35 180|
|UK||+44 (0)330 828 0854|
|USA||1 800 357 4159|
|Other countries||+47 2149 0015|
Live ChatAnother alternative is to go to their live chat page here.
Facilities and Services
Cabin BaggageEvery passenger flying with Norwegian Air is given a cabin allowance for their hand luggage. The weight of the cabin baggage allowance is limited to 10kg for passengers flying with LowFare, LowFare+, Flex, and Premium tickets, and 15kg for PremiumFlex passengers. The maximum dimensions/size is 55x40x23cm. You are also allowed to bring a small personal item in the form of a handbag or laptop bag, as long as you can fit it under the seat in front of you (max. 25x33x20cm). The only exception is for passengers flying from or to Dubai, whose maximum hand baggage weight is 8kg.
Checked BaggageFor families or passengers flying with infant (under 2 years), you bring some baby food and milk/formula that would be enough for the flight. You will also get an additional 5kg of checked baggage included with the ticket, and an allowance to bring one car seat and one stroller. Passenger travelling with children (2 to 11 years) are also allowed to bring one car seat and one stroller in addition of the bag allowance depending on your ticket fare type.
Excess BaggageIf your carry-on luggage exceeds the weight or size limit, your baggage will be taken as a checked baggage to the aircraft hold. Checked in luggage allowance purchased at the airport will be charged per item per one way with the following:
|Flight Type||Flight Destination||Cost|
|Direct Flight||Domestic||50 EUR|
|Direct Flight||International||80 EUR|
|Connecting Flight||Domestic/domestic||100 EUR|
|Connecting Flight||Domestic/international||130 EUR|
|Connecting Flight||International/international||160 EUR|
The size of the standard seat for the Economy Class fare in Norwegian Air is 17.2 inch.
The size of the standard seat for the Business Class fare in Norwegian Air is 21 inch.
Inflight Free SnackFree snack/beverage is not provided during flights with Norwegian Air.
Meal OrderFor the meals, it is already included in the ticket fare for passengers who purchased LowFare+, Flex, Premium, and PremiumFlex ticket. However, passengers flying with the LowFare ticket can also pre-order their meals online up to 72 hours before departure. The price of meals is 35EUR, and you can both check the menu and order here this page.
Inflight WifiNorwegian Air provides inflight WiFi for the passengers.
Privilege ProgramNorwegian Air has a privilege program for their customers, and further information on it can be checked here.
Web Check-inAnother alternative is to go to their My Travels page here and check yourself in on their official site.
Airport Check-inHowever, there are some circumstances where you need to check in directly at the airport. This includes if you need special assistance, or if you travel with weapons, musical instruments, or pets. If you are an unaccompanied minor, you will also have to check in directly at the airport check-in counter. This service operates in specific time which you can see below:
|Flight Type||Check In Time||Boarding Time|
|Domestic Nordic||2 hours to 30 minutes prior to departure||20 minutes prior to departure|
|Domestic Spain||2 hours to 45 minutes prior to departure||20 minutes prior to departure|
|Domestic Argentina||2.5 to 45 minutes prior to departure||20 minutes prior to departure|
|Flights to/from US, Canada, Thailand, Singapore, Israel, Jordan, Dubai, Argentina, Brazil, Caribbean (except flights between US/Canada and Caribbean)||3 hours to 1 hour prior to departure||20 minutes prior to departure|
|Other international flights||2 hours to 45 minutes prior to departure||20 minutes prior to departure|
Kiosk Check-inKiosk check-in services is available for the Norwegian Air passengers, and can be accessed at the departure airport according to the availability. For more information on this service, contact the airline customer service call center. The check in time is 2.5 hours before the flight departure time.
App Check-inAnother option is to install the Norwegian mobile app on your gadget. The app is equipped with a check in feature, where you can just click and have your boarding pass ready.
Terms and Conditions
Fare RulesNorwegian Air offers various types of fares. But none of them are named in the more common Economy class, Business class, or First class fares and instead named LowFare, LowFare+, Flex, Premium, and PremiumFlex. Different type of fares are equipped with different types of convenience and comfort, which you can see below. All flights excluding long haul (to/from US, Canada, Thailand, Argentina and Singapore except flights between US/Canada and Caribbean)
|Type||Baggage||Seat Reservation||Onboard Meals||Fast Track||Priority Boarding||WiFi|
|LowFare||1 carry-on bag (10kg)||-||-||-||-||WiFi (most flights)|
|LowFare+||1 carry-on bag (10kg) and 1 checked bag (20kg)||V||-||-||-||WiFi (most flights)|
|Flex||1 carry-on bag and 2 checked bags (20kg)||V||-||Fast track at selected airports||Priority boarding at selected airports||WiFi (most flights)|
|Type||Baggage||Seat Reservation||Onboard Meals||Fast Track||Priority Boarding||Lounge|
|LowFare||1 carry-on bag (10kg)||X||X||X||X||X|
|LowFare+||1 carry-on bag (10kg) and 1 checked bag (20kg)||Economy||V||X||X||X|
|Flex||1 carry-on bag (10kg) and 2 checked bags (20kg each)||Economy||V||V(selected airports)||V (selected airports)||X|
|Premium||1 carry-on bag and 2 checked bags (20kg each)||Premium seats||Premium meals||V(selected airports)||V (selected airports)||X|
|PremiumFlex||1 carry-on bag and 2 checked bags (20kg each)||Premium seats||Premium meals||V(selected airports)||V (selected airports)||V (selected airports)|
|Non-international long haul (all except Flex and PremiumFlex)||Name change||60€|
|Non-international long haul (all except Flex and PremiumFlex)||Rebooking||60€ + price difference|
|International long haul (all except Flex and PremiumFlex)||Name change||100€|
|International long haul (all except Flex and PremiumFlex)||Rebooking||100€ + price difference|
|Fare Type||Cancellation policy|
|LowFare, LowFare+, Premium||Full refund if cancelled within 4 hours of booking, non-refundable after|
|LowFare, LowFare+, Premium||For flights to/from the US and from Brazil, if booking is made a week before departure, cancellation within 24 hours of booking is refundable. Cancellation made after 24 hours is not refundable|
|Flex, PremiumFlex||Fully refundable, flight can be cancelled online|