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Ruili Airlines logo

Ruili Airlines

Check-in is available starting from 120 minutes

Last Updated: June 30, 2020 3:21 AM

Overview

Ruili Airlines

Introduction

Ruili Airlines (DR) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 5 kg and max dimension of 20 cm x 40 cm x 55 cm (L x W x H). The domestic route ticket fare includes checked baggage allowance of 20 kg. Check in time at the airport starts from 120 minutes before the departure time. Online check in is not available.

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process payment through the selected method. 6. Get your Ruili Airlines flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Ruili Airlines ticket on Airpaz can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Ruili Airlines

Company Profile

Ruili Airlines operating with IATA code (DR) and ICAO code RLH, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in Kunming Changshui International Airport (KMG). Although the airline operates using the name Ruili Airlines, it operates under Ruili Airlines Co Ltd. The company is lead by the CEO, Ma Zhanwei. The address of the head office is China. Ruili Airlines is a part of the ch-aviation.

History

Ruili Airlines operating with IATA code (DR) and ICAO code (RLH) is operated under Ruili Airlines Co Ltd. In 2014, this airline was established. Throughout its journey, Ruili Airlines intended to serve their loyal customers by innovating its services. This airline began its operation on 18-05-2014

Flight Attendant

Ruili Airlines flight attendant image
Ruili Airlines cabin crew wears a uniform in black and red. For male flight attendants, they wear black shirt with red motif and black trousers. For female flight attendants, they wear black shirt with red motif with red motif skirt. The uniform itself represents Ruili Airlines sense of purpose to create the best service to their passengers throughout the flight.

Fleet

Ruili Airlines fleet image
Ruili Airlines has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Boeing 737-700 7
Boeing 737-800 12

Call Center

If you have any question for the airline or are facing any difficulty during your flight such as lost baggage or delayed flights, you can directly contact the airline. To contact the airline is by sending an email to rltsjy@rlair.net. The Ruili Airlines customer service call center can be contacted on one of the following numbers :
Country Phone
China +86 400 005 9999

Live Chat

Another way is to access their live chat page here.

Facilities and Services

Ruili Airlines

Baggage

Cabin Baggage

Passengers of Ruili Airlines are provided a cabin baggage allowance included in their ticket fare. The max weight of the baggage is 5 kg, while the max dimension of the luggage put in the cabin is 20 cm x 40 cm x 55 cm (L x W x H).

Checked Baggage

Passengers on domestic routes will get 20 kg free checked baggage allowance, but passengers flying international route do not get checked baggage allowance.

Excess Baggage

Extra checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Ruili Airlines Economy Class seat image

Economy Class

The standard seat size of the Ruili Airlines Economy Class fare is 17 inch.

Check-in

Ruili Airlines

Web Check-in

Passengers can do web check in through the official website of Ruili Airlines. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Ruili Airlines check-in counters 120 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Ruili Airlines passengers, and can be accessed at the departure city airport according to the availability. For more information on this service, contact the airline customer service call center. The check in time is 2 hours before the flight departure time.

App Check-in

Ruili Airlines does not provide app check in services for the passengers.

Terms and Conditions

Ruili Airlines

For the complete Conditions of Carriage of Ruili Airlines, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may not be made for tickets of Ruili Airlines. For more complete information on Ruili Airlines flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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