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Etihad Airways logo

Etihad Airways

Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: June 25, 2020 2:47 AM


Etihad Airways


Etihad Airways (EY) is a full flight airline flying to international routes. The cabin baggage allowance given by this airline is 7 kg and max dimension of 50 cm x 40 cm x 25 cm (L x W x H). The ticket fare does not include checked baggage allowance. Passenger can check in at the airport 180 minutes before the scheduled departure time. Online check in is allowed for flight on Etihad Airways official website page. It can be processed 1 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger information on the booking page. 5. Process payment through the selected payment method. 6. Find your Etihad Airways flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Etihad Airways booking on can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Payment Guide page.


Etihad Airways

Company Profile

Etihad Airways operating with IATA code (EY) and ICAO code ETD, is a full flight airline that flies international routes. The airline flies to destination cities all over the world with its main hub located in Abu Dhabi International Airport (AUH). Although the airline operates using the name Etihad Airways, it is the trade name for Etihad Airways is the owner of the trade name Etihad Airways. The leader of the company is Tony Douglas. The address of the head office is United Arab Emirates.


Etihad Airways operating with IATA (EY) and ICAO (ETD) is managed by Etihad Airways. The airline was founded in 2003. Across the years, Etihad Airways intended to serve more customers by expanding its services. This airline began its operation on 11-05-2003. Etihad Airways has been awarded Condé Nast Traveller China in 2019,SKEA Awards in 2019,World Travel Awards in 2015.

Flight Attendant

Etihad Airways flight attendant image
Etihad Airways cabin crew wears a uniform in warm chocolate brown, deep purple. For male flight attendants, they wear warm chocolate brown three-piece suit and warm chocolate brown trousers. For female flight attendants, they wear blazer, fitted gloves, belt, hat and scarf and skirt suit. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. Besides, it also represents the airlines brand's identity perfectly.


Etihad Airways fleet image
Etihad Airways has a number of aircrafts, all of which can be seen below:
Type Quantity
Airbus A320-200 22
Airbus A321-200 10
Airbus A330-200 13
Airbus A330-300 3
Airbus A380-800 10
Boeing 777-300ER 19
Boeing 787-9 27
Boeing 787-10 6
Boeing 777F 6

Call Center

If you have inquiry for the airline or are facing any issue in the airport such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to The Etihad Airways customer service can be contacted on one of the following phone numbers :
Country Phone
Bulgaria 8001103277
Egypt 8000000147
Indonesia +6278030114933
Saudi Arabia +971 600 555 666

Live Chat

There is no live chat service for passengers of Etihad Airways.

Facilities and Services

Etihad Airways


Cabin Baggage

Passengers using the service of Etihad Airways are provided a cabin baggage allowance included in their ticket fare. The the maximum size of the luggage put in the cabin is 50 cm x 40 cm x 25 cm (L x W x H), and max weight of the luggage is 7 kg.

Checked Baggage

Free checked baggage allowance is not available for the passengers flying on Etihad Airways.

Excess Baggage

Extra checked baggage allowance can be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Etihad Airways Economy Class seat image

Economy Class

The standard seat size of the Etihad Airways Economy Class is 17.5 inch.

Etihad Airways Business Class seat image

Business Class

The standard seat size of the Etihad Airways Business Class is 20 inch.

Etihad Airways First Class seat image

First Class

The standard seat size of the Etihad Airways First Class/Executive Class fare is 29.5 inch.

Inflight Comfort

Etihad Airways inflight entertainment image

Inflight Entertainment

Etihad Airways provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV,seat power,magazine,radio,wifi.

Inflight Free Snack

Free snack/beverage is provided during flights with Etihad Airways.
Etihad Airways meals menu image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight.For the airline's meals and beverages menu, click here.
Etihad Airways wifi image

Inflight Wifi

Etihad Airways provides inflight WiFi for the passengers.
Etihad Airways privilege program image

Privilege Program

Privilege program is available for the loyal customers of Etihad Airways, and more complete information on it can be accessed here.


Etihad Airways

Web Check-in

Passengers can do web check in through the official website of Etihad Airways. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Etihad Airways check-in counters 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Etihad Airways let you use kiosk check-in services for the passengers, that could be accessed at the departure city airport depending on the availability. For further information on this service, contact the airline customer service. The check in time is 1 hours before the scheduled departure time.

App Check-in

App check in service is not available for passengers of Etihad Airways.

Terms and Conditions

Etihad Airways

For further information, read the Conditions of Carriage of Etihad Airways, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the tickets by directly contacting the airline. For further information on Etihad Airways flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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