Check-in is available starting from 90 minutes
Available for Check-in Online
IntroductionFireFly (FY) is a low cost carrier airline flying to domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). Passenger can check in at the airport 90 minutes prior to the departure time. Check in online is available for flights with the airline on FireFly official website. It can be done 14 days prior to scheduled departure time.
How to Book1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process your payment through the selected method. 6. Receive your FireFly flight e-itinerary in the My Booking page, or in your email.
How to PayThe payment for your FireFly ticket on Airpaz.com can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.
Company ProfileFireFly operating with IATA code (FY) and ICAO code FFM, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Sultan Abdul Aziz Shah Airport (SZB). FireFly operates under FlyFirefly Sdn. Bhd.. The leader of the company is Mr. Philip See. The address of the head office is Malaysia.
HistoryFireFly operating with IATA code (FY) and ICAO code (FFM) is managed by FlyFirefly Sdn. Bhd.. In 2007, this airline was founded. Over the years, FireFly continues to develop its business by providing a worthwhile and enjoyable experience for their passengers. This airline began its operation on 03-04-2007. FireFly has won best value airlines award in 2010.
Call CenterIf you have any question for the airline or are facing any difficulty in the airport such as cancelled flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to email@example.com. The FireFly customer service can be contacted on one of the following phone numbers :
|Singapore||(+65) 3158 8279|
|Thailand||(+66) 76 351 477|
|Malaysia||+60 378 45 45 43|
Live ChatAnother way is to access their live chat page here.
Facilities and ServicesFireFly
Cabin BaggagePassengers using the service of FireFly are provided a cabin baggage allowance included in their ticket fare. The max weight of the luggage is 7 kg, and the maximum dimension of the baggage put in the cabin is 56 cm x 36 cm x 23 cm (L x W x H).
Checked BaggageFree checked baggage allowance is given to the passengers flying on FireFly
Excess BaggageExcess checked baggage allowance can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The standard seat size of the FireFly Economy Class fare is 31" seat pitch and 18" seat width.
Inflight Free SnackFree snack/beverage is not available during flights with FireFly.
Meal OrderPassengers can order beverage to enjoy in their flight according to the availability. For the airline's beverages and meals menu, click here.
Privilege ProgramFireFly has a privilege program for their customers, and further detail on it can be checked here.
Web Check-inThrough the official website of FireFly, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 14 days prior to scheduled departure time.
Airport Check-inCheck-in counters for FireFly opens 90 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inFireFly allows kiosk check-in services for the passengers, that could be accessed at the departure city airport depending on the availability. For further information on this service, contact the airline customer service. The check in time is 24 hours prior to the flight departure time.
App Check-inApp check-in through the airline’s official mobile (Android/iOS) application is possible. To do so, download the FireFly mobile application on their smartphone. The check in time is 336 hours before the scheduled departure time.
Terms and ConditionsFireFly
For further information, read the Terms and Conditions of FireFly, click here.