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Qazaq Air

Check-in is available starting from 59 minutes

Online Check-in

Last Updated: December 4, 2020 3:57 AM


Qazaq Air


Qazaq Air (IQ) is a full flight airline flying to domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 5 kg and maximum size of 56 cm x 41 cm x 25 cm (L x W x H). checked baggage allowance is not included in the flight Airport check in time at the airport starts from 180 minutes prior to the scheduled flight departure time. Online check in is allowed for flight with the airline on Qazaq Air official website. It can be done 1 days before flight departure time.

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process your payment through the selected payment method. 6. Find your Qazaq Air flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Qazaq Air ticket on can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For the complete information, visit Payment Guide page.


Qazaq Air

Company Profile

Qazaq Air operating with IATA code (IQ) and ICAO code QAZ, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Almaty International Airport. Although the airline operates using the name Qazaq Air, it operates under Qazaq Air. The company is lead by the CEO, Plamen Atanassov. The address of the head office is Kazakhstan.


Qazaq Air operating with IATA code (IQ) and ICAO code (QAZ) runs under the management of Qazaq Air. The airline was founded in 2015. During its period of development, Qazaq Air continued to enhance its business by providing a worthwhile and pleasant experience for their customers. This airline began its operation on 27-08-2015. The first ever flight route was ALA - NQZ using Bombardier Dash 8 Q400.

Flight Attendant

Qazaq Air Flight Attendant Image
Qazaq Air cabin crew wears a uniform that is dominated by Purple. For male flight attendants, they wear White long sleeve with black suit, black vest and black tie with black trousers. The uniform itself was designed beautifully, making the crew look more dashing.


Qazaq Air Fleet Image
Qazaq Air has a number of airplanes, all of which can be seen below:
Type Quantity
Bombardier Dash 8 Q400 5

Call Center

If you have any question for the airline or are facing problems during your flight such as lost baggage or cancelled flights, you can contact the airline. To contact the airline is by sending an email to The Qazaq Air contact support can be contacted on one of the following numbers :
Country Phone
Kazakhstan (+7) 727 3561414

Live Chat

Live chat service is not available for passengers of Qazaq Air.

Facilities and Services

Qazaq Air


Cabin Baggage

Passengers using the service of Qazaq Air are provided a cabin baggage allowance included in their flight tickets fare. The the maximum size of the baggage put in the cabin is 56 cm x 41 cm x 25 cm (L x W x H), while maximum weight of the luggage is 5 kg.

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on Qazaq Air.

Excess Baggage

Excess checked baggage allowance cannot be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Qazaq Air Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in Qazaq Air is 30" pitch 17"width.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not available during flights with Qazaq Air.
Qazaq Air Menu Meals Image
Meal Order
According to the availability, passengers can order food to enjoy during their flight.For the airline's beverages and meals menu, click here.
Qazaq Air Privilege Program Image

Privilege Program

Qazaq Air has a privilege program for their loyal customers, and further information on it can be checked here.


Qazaq Air

Web Check-in

Passengers can’t do web check-in through the website of Qazaq Air.

Airport Check-in

Check-in counters for Qazaq Air opens 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Qazaq Air.

App Check-in

App check in service is not available for passengers of Qazaq Air.

Terms and Conditions

Qazaq Air

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: