AIS Airlines

Check-in is available starting from 120 minutes
AIS Airlines Flight Attendant Image
AIS Airlines Fleet Image

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AIS Airlines


AIS Airlines (IS) is a low cost carrier airline flying to domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 6 kg and maximum dimension of 55 cm x 40 cm x 23 cm (L x W x H). The international route flight ticket fare includes checked baggage allowance of 15 kg while the domestic route fare includes free checked baggage allowance of 15 kg. Airport check in time at the airport starts from 60 minutes before the scheduled departure time. Online check in is not available.

How to Book

1. Go to, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete your payment through the selected method. 6. Get your AIS Airlines flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your AIS Airlines ticket on Airpaz can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Payment Guide page.


AIS Airlines

Company Profile

AIS Airlines operating with IATA code (IS) and ICAO code PNX, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Lelystad Airport. Although the airline operates using the name AIS Airlines, it is the trade name for AIS Airlines. The company is lead by the CEO, Arend van der Meer. The head office for the airline is located in Netherlands.


AIS Airlines which operates with IATA code (IS) and ICAO code (PNX) runs under the management of AIS Airlines. In 2009, this airline was established. Across the years, AIS Airlines continued to improve its business by providing a worthwhile and enjoyable experience for their loyal passengers

Flight Attendant

AIS Airlines Flight Attendant Image
AIS Airlines cabin crew wears a uniform in black. For female flight attendants, they wear white shirt with black suit and light blue scarf and black skirt. The uniform itself represents AIS Airlines sense of purpose to offer the best experience to their passengers during the flight.


AIS Airlines Fleet Image
AIS Airlines operates using a number of aircrafts, all of which can be seen in the following table:
Type Quantity
British Aerospace Jetstream 32 8

Call Center

If you have inquiry for the airline or are facing problems in the airport such as delayed flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to The AIS Airlines customer service call center can be contacted on one of the following phone numbers :
Country Phone
Netherlands (+31) 20-6541561

Live Chat

AIS Airlines customer service does not provide live chat.

Facilities and Services

AIS Airlines


Cabin Baggage

Passengers of AIS Airlines are given a cabin baggage allowance included in their ticket fare. The the max size of the baggage put in the cabin is 55 cm x 40 cm x 23 cm (L x W x H), and max weight of the luggage is 6 kg.

Checked Baggage

Free checked baggage allowance is provided for the passengers flying on AIS Airlines. Passengers are allowed to bring up to 15 kg of baggage on domestic flight, and 15 kg on international route.

Excess Baggage

Extra checked baggage allowance cannot be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


AIS Airlines

Web Check-in

Passengers can’t check in online through the official site of AIS Airlines.

Airport Check-in

Check-in counters for AIS Airlines opens 60 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of AIS Airlines.

App Check-in

App check in service is not available for passengers of AIS Airlines.

Terms and Conditions

AIS Airlines
For further information, read the Conditions of Carriage of AIS Airlines, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for ticket of AIS Airlines. For further information on AIS Airlines flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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