Check-in is available starting from 180 minutes
IntroductionJetstar Airways (JQ) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and max size of 56 cm x 36 cm x 23 cm (L x W x H). The ticket fare does not include free checked baggage allowance. Passengers can check in at the airport 180 minutes before the scheduled departure time. Check in online is possible for flights with the airline on Jetstar Airways official website. It can be done 2 days before scheduled flight departure time.
How to Book1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete your payment through the selected method. 6. Find your Jetstar Airways flight e-ticket in the My Booking page, or in your email.
How to PayThe payment for your Jetstar Airways ticket booking on Airpaz.com can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.
Company ProfileJetstar Airways which operates with IATA code (JQ) and ICAO code JST, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Melbourne Airport (MEL). Although the airline operates using the name Jetstar Airways, it is the trade name for Jetstar Airways Pty Ltd. The company is lead by the CEO, Gareth Evans. The head office for the airline is located in Australia.
HistoryJetstar Airways operating with IATA code (JQ) and ICAO code (JST) is managed by Jetstar Airways Pty Ltd. In 2003, this airline was founded. Across the years, Jetstar Airways continues to develop its business by maintaining a worthwhile and enjoyable service for their customers. This airline began its operation on 01-12-2005. Jetstar Airways has been awarded Skytrax Award for 2011 to 2019,Changi Airline Awards 2012.
Call CenterIf you have questions for the airline or are facing any issue in the airport such as lost baggage or delayed flights, you can contact the airline. The Jetstar Airways customer service can be contacted on one of the following phone numbers :
|Australia (International)||+613 9645 5999|
|Australia (Local)||131 538|
|Singapore||+65 6499 9702|
Live ChatAnother way is to go to their live chat page here.
Facilities and Services
Cabin BaggagePassengers using the service of Jetstar Airways are provided a cabin baggage allowance included in their ticket fare. The the maximum dimension of the luggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H), and max weight of the luggage is 7 kg.
Checked BaggageFree checked baggage allowance is not provided for the passengers flying on Jetstar Airways.
Excess BaggageExcess checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The size of the standard seat for the Economy Class in Jetstar Airways is 17 inch.
The size of the standard seat for the Business Class fare in Jetstar Airways is 19 inch.
Inflight EntertainmentJetstar Airways provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV,movie,music.
Inflight Free SnackFree snack/beverage is not provided during flights with Jetstar Airways.
Meal OrderPassengers can order food to enjoy during their flight according to the availability.For the airline's meals and beverages menu, click here.
Privilege ProgramJetstar Airways has a privilege program for their customers, and further detail on it can be read here.
Web Check-inPassengers can check in online through the official website of Jetstar Airways. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.
Airport Check-inCheck-in counters for Jetstar Airways opens 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check-in services is available for the Jetstar Airways passengers, and may be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline customer service. The check in time is 3 hours prior to the scheduled departure time.
App Check-inIt is possible for Jetstar Airways passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the Jetstar Airways mobile application on their mobile. The check in time is 48 hours before the departure time.
Terms and Conditions