Joy Air

Check-in is available starting from 120 minutes
Joy Air flight attendant image
Joy Air fleet image
Joy Air Economy Class seat image
Joy Airlines inflight entertainment image

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Joy Air


Joy Air (JR) is a low cost carrier airline operating domestic routes. The cabin baggage allowance provided by this airline is 5 kg and maximum dimension of 20 cm × 30 cm × 40 cm (L x W x H). The domestic route fare includes checked baggage allowance of 20 kg. Check in time at the airport starts from 120 minutes before the scheduled departure time. There is no option to check in online with the airline.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete payment through the selected method. 6. Receive your Joy Air flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Joy Air ticket booking on Airpaz can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.


Joy Air

Company Profile

Joy Air operating with IATA code (JR) and ICAO code JOY, is a low cost carrier airline that flies domestic routes. The airline serves flights to destinations all over the world with its main hub located in Xi'an Xianyang International Airport (XIY). The airline flies to Indonesia, Malaysia, Thailand, and Some of the cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Joy Air operates under Joy Air Company. The leader of the company is Zhoujian. The address of the head office is China. Joy Air is a part of the China Eastern Airlines and AVIC.


Joy Air operating with IATA code (JR) and ICAO code (JOY) was established in 2008. The airline runs under the management of Joy Air Company. Across the years, Joy Air always strives to become one of the most favourable airlines in the future. This airline was first commenced on 01-06-2009.

Flight Attendant

Joy Air flight attendant image
Joy Air cabin crew wears a uniform that is dominated by brown and white. For male flight attendants, they wear white shirt and brown vest and brown trousers. For female flight attendants, they wear white shirt, brown vest and scarf with brown skirt. The uniform itself represents Joy Air sense of purpose to create and provide the best service to their passengers during the flight.


Joy Air fleet image
Joy Air operates using a number of airplanes, all of which can be seen in the following table:
Type Quantity
Xian MA-60 23

Call Center

If you have any question for the airline or are facing any problem during your flight such as lost baggage or cancelled flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to The Joy Air contact support can be contacted on one of the following numbers :
Country Phone
China +86 4008 680 000

Live Chat

There is no live chat service for passengers of Joy Air.

Facilities and Services

Joy Air


Cabin Baggage

Passengers flying with Joy Air are given a cabin baggage allowance included in their ticket fare. The max weight of the luggage is 5 kg, while the max dimension of the baggage put in the cabin is 20 cm × 30 cm × 40 cm (L x W x H).

Checked Baggage

Joy Air provides free checked baggage allowance for the passengers. Passengers flying international route with Joy Air do not get checked baggage allowance, but passengers on domestic flight will have 20 kg free checked baggage allowance.

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Joy Air Economy Class seat image

Economy Class

The standard seat size of the Joy Air Economy Class is 17,3 inch.

Inflight Comfort

Joy Airlines inflight entertainment image

Inflight Entertainment

Joy Air provides services and in-flight entertainment for the passengers while flying on their aircraft, such as magazine.


Joy Air

Web Check-in

Passengers cannot do web check-in through the website of Joy Air.

Airport Check-in

Airport check in can be done in the Joy Air check-in counters 120 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Joy Air.

App Check-in

Joy Air does not support app check in services for the passengers.

Terms and Conditions

Joy Air
For further information, read the Terms and Conditions of Joy Air, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. For more information on Joy Air flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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