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Air Serbia

Free snack will be given on this trip
Check-in is available starting from 210 minutes
Available for Check-in Online
Air Serbia Flight Attendant Image
Air Serbia Fleet Image
Air Serbia Economy Seat Size Image
Air Serbia Business Seat Size Image
Air Serbia Entertainment Image
Air Serbia Menu Meals Image
Air Serbia Wifi Image
Air Serbia Privilege Program Image

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Air Serbia


Air Serbia (JU) is a full flight airline flying to international routes. The cabin baggage allowance given by this airline is 8 kg and maximum dimension of 40 cm × 23 cm × 55 cm (L x W x H). The fare does not include free checked baggage allowance. Passenger can start checking in at the airport 210 minutes before the departure time. Online check in is available for flight with the airline on Air Serbia official website page. It can be done 2 days before departure time.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected payment method. 6. Get your Air Serbia flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Air Serbia booking on can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.


Air Serbia

Company Profile

Air Serbia which operates with IATA code (JU) and ICAO code ASL, is a full flight airline that flies international routes. The airline serves flights to destination cities all over the world with its main hub located in Belgrade Nikola Tesla Airport (BEG), Niš Constantine the Great Airport (INI). Although the airline operates using the name Air Serbia, it is the trade name for Air SERBIA. The company is lead by the CEO, Jiri Marek. The head office for the airline is located in Serbia.


Air Serbia which operates with IATA (JU) and ICAO (ASL) runs under the management of Air SERBIA. The airline was first founded in 1927. Throughout the years, Air Serbia has grown remarkably and keep maintaining a trustworthy service for their passengers. This airline started its operation on 26-10-2013. Nowadays, the airline has successfully obtained on 2013, Air Serbia are making our first flight to Abu Dhabi in October,on 2014, Air Serbia are introducing a total of 10 Airbus aircraft and the planes are being operated by women.

Flight Attendant

Air Serbia Flight Attendant Image
Air Serbia cabin crew wears a uniform that is dominated by black and red. For male flight attendants, they wear white long sleeve with black suit and blue tie with black trousers. For female flight attendants, they wear white long sleeve with black suit and blue, red or white scarf or white long sleeve with red apron and blue scarf and black skirt. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Besides, it also perfectly embodies the airlines brand's identity.


Air Serbia Fleet Image
Air Serbia has a number of aircrafts, all of which can be checked in the following table:
Type Quantity
AIRBUS A 330-200 1
AIRBUS A 320 1
AIRBUS A 319 10
ATR 72-600 3
ATR 72-500 1
ATR 72-200 2

Call Center

If you have question for the airline or are facing issues during your travel such as lost baggage or delayed flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to The Air Serbia customer service can be contacted on one of the following phone numbers :
Country Phone
Serbia (+381) 11 3112123

Live Chat

Air Serbia customer service does not support live chat.

Facilities and Services

Air Serbia


Cabin Baggage

Passengers of Air Serbia are provided a cabin baggage allowance included in their ticket fare. The the max size of the baggage put in the overhead cabin is 40 cm × 23 cm × 55 cm (L x W x H), and max weight of the luggage is 8 kg.

Checked Baggage

Air Serbia does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance cannot be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Air Serbia Economy Seat Size Image

Economy Class

The standard seat size of the Air Serbia Economy Class is 30"-32" pitch and 17" width.

Air Serbia Business Seat Size Image

Business Class

The size of the standard seat for the Business Class fare in Air Serbia is 42" pitch and 19" width.

Inflight Comfort

Air Serbia Entertainment Image

Inflight Entertainment

Air Serbia provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Movies,TV,Audio,Video games,Newspapers.

Inflight Free Snack

Free snack/beverage is available during flights with Air Serbia.
Air Serbia Menu Meals Image
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.
Air Serbia Wifi Image

Inflight Wifi

In-flight WiFi is available during flight with Air Serbia.
Air Serbia Privilege Program Image

Privilege Program

Air Serbia has a privilege program for their customers, and more detail on it can be checked here.


Air Serbia

Web Check-in

Through the official website of Air Serbia, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Air Serbia check-in counters 210 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Air Serbia passengers, and can be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service. The check in time is 3.5 hours before the scheduled flight departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do this, download the Air Serbia mobile application on their smartphone. The check in time is 48 hours before the departure time.

Terms and Conditions

Air Serbia
For further information, read the Conditions of Carriage of Air Serbia, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for tickets of Air Serbia. For more information on Air Serbia flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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