Air Serbia

Introduction

Air Serbia (JU) is a full flight airline flying to international routes. The cabin baggage allowance given by this airline is 8 kg and maximum dimension of 40 cm × 23 cm × 55 cm (L x W x H). The fare does not include free checked baggage allowance. Passenger can start checking in at the airport 210 minutes before the departure time. Online check in is available for flight with the airline on Air Serbia official website page. It can be done 2 days before departure time.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected payment method. 6. Get your Air Serbia flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Air Serbia booking on Airpaz.com can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

Company Profile

Air Serbia which operates with IATA code (JU) and ICAO code ASL, is a full flight airline that flies international routes. The airline serves flights to destination cities all over the world with its main hub located in Belgrade Nikola Tesla Airport (BEG), Niš Constantine the Great Airport (INI). Although the airline operates using the name Air Serbia, it is the trade name for Air SERBIA. The company is lead by the CEO, Jiri Marek. The head office for the airline is located in Serbia.

History

Air Serbia which operates with IATA (JU) and ICAO (ASL) runs under the management of Air SERBIA. The airline was first founded in 1927. Throughout the years, Air Serbia has grown remarkably and keep maintaining a trustworthy service for their passengers. This airline started its operation on 26-10-2013. Nowadays, the airline has successfully obtained on 2013, Air Serbia are making our first flight to Abu Dhabi in October,on 2014, Air Serbia are introducing a total of 10 Airbus aircraft and the planes are being operated by women.

Flight Attendant

Air Serbia cabin crew wears a uniform that is dominated by black and red. For male flight attendants, they wear white long sleeve with black suit and blue tie with black trousers. For female flight attendants, they wear white long sleeve with black suit and blue, red or white scarf or white long sleeve with red apron and blue scarf and black skirt. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Besides, it also perfectly embodies the airlines brand's identity.

Fleet

Air Serbia has a number of aircrafts, all of which can be checked in the following table:

Type	Quantity
AIRBUS A 330-200	1
AIRBUS A 320	1
AIRBUS A 319	10
ATR 72-600	3
ATR 72-500	1
ATR 72-200	2

Call Center

If you have question for the airline or are facing issues during your travel such as lost baggage or delayed flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to callcenter@airserbia.com. The Air Serbia customer service can be contacted on one of the following phone numbers :

Country	Phone
Serbia	(+381) 11 3112123

Live Chat

Air Serbia customer service does not support live chat.

Baggage

Web Check-in

Through the official website of Air Serbia, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Air Serbia check-in counters 210 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Air Serbia passengers, and can be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service. The check in time is 3.5 hours before the scheduled flight departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do this, download the Air Serbia mobile application on their smartphone. The check in time is 48 hours before the departure time.

Fare Rules