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Air Astana logo

Air Astana

Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: June 25, 2020 10:26 AM


Air Astana


Air Astana (KC) is a full flight airline flying to domestic routes. The cabin baggage allowance provided by this airline is 8 kg and maximum dimension of 56 cm x 45 cm x 25 cm (L x W x H). The passengers flying domestic routes with Air Astana will get free checked baggage allowance of 23 kg. Check in time at the airport starts from 180 minutes prior to the scheduled departure time. Check in online is available for flight with the airline on Air Astana official website page. It can be processed 1 days before scheduled flight departure time.

How to Book

1. Go to, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger information on the booking page. 5. Process your payment through the selected payment method. 6. Find your Air Astana flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Air Astana ticket on Airpaz can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Payment Guide page.


Air Astana

Company Profile

Air Astana operating with IATA code (KC) and ICAO code KZR, is a full flight airline that flies domestic routes. The airline flies to destination cities all over the world with its main hub located in Almaty International Airport. Although the airline operates using the name Air Astana, it is the trade name for Air Astana JSC.. The leader of the company is Peter Foster. The head office for the airline is located in Kazakhstan.


Air Astana which operates with IATA (KC) and ICAO (KZR) is operated under Air Astana JSC.. The airline was established in 2001. Over time, Air Astana intended to satisfy more customers through the services it provides. This airline was first commenced on 15-05-2002. Nowadays, the airline has successfully reached Air Astana has purchase orders in place for Boeing 787, Airbus A320NEO and Embraer 190 family aircraft. These will expand the fleet to 33 aircraft by the end of 2017, and to 43 aircraft by 2020..

Flight Attendant

Air Astana flight attendant images
Air Astana cabin crew wears a uniform in grey. For male flight attendants, they wear suit with pants. For female flight attendants, they wear suit and skirt. Apart from a exquisitely designed uniform, Air Astana cabin crew always put the passenger and their experience on the forefront.


Air Astana fleet images
Air Astana has a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A320-200 2
Airbus A320neo 4
Airbus A321-200 2
Airbus A321LR 2
Airbus A321neo 4
Boeing 757-200 4
Boeing 767-300ER 3
Embraer 190 6
Embraer 190-E2 5

Call Center

If you have questions for the airline or are facing problems during your flight such as delayed flights or lost baggage, you can directly contact the airline. The Air Astana customer service can be contacted on one of the following numbers :
Country Phone
Kazakhstan + 7 (727) 244 44 77

Live Chat

There is no live chat service for passengers of Air Astana.

Facilities and Services

Air Astana


Cabin Baggage

Passengers flying with Air Astana are provided a cabin baggage allowance included in their flight tickets fare. The the maximum dimension of the baggage put in the cabin is 56 cm x 45 cm x 25 cm (L x W x H), and maximum weight of the baggage is 8 kg.

Checked Baggage

Air Astana gives free checked baggage allowance for the passengers. Passengers flying international flight do not get free checked baggage allowance, but passengers on domestic flight will get 23 kg free checked baggage allowance.

Excess Baggage

Extra checked baggage allowance cannot be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Air Astana economy seat images

Economy Class

The standard seat size of the Air Astana Economy Class is 30" pitch and 18" width.

Air Astana business seat images

Business Class

The standard seat size of the Air Astana Business Class fare is 45" pitch and 30" width.

Inflight Comfort

Air Astana entertaiment images

Inflight Entertainment

Air Astana provides services and in-flight entertainment for the passengers while flying on their aircraft, such as video,music.

Inflight Free Snack

During flights with Air Astana free snack/beverage is available.
Air Astana menu meals images
Meal Order
Passengers can order meal to enjoy during their flight according to the availability.For the airline's beverages and meals menu, click here.
Air Astana wifi images

Inflight Wifi

Inflight WiFi is not available during flight with Air Astana.
Air Astana privilege program images

Privilege Program

Air Astana has a privilege program for their customers, and further detail on it can be checked here.


Air Astana

Web Check-in

Through the official website of Air Astana, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Air Astana check-in counters 180 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Air Astana passengers, and may be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service call center. The check in time is 4 hours prior to the departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do this, the passengers should download the Air Astana mobile application on their gadget. The check in time is 24 hours before the departure time.

Terms and Conditions

Air Astana

For further information, read the Conditions of Carriage of Air Astana, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For complete information on Air Astana ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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