Air Astana

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Online Check-in
Air Astana flight attendant images
Air Astana fleet images
Air Astana entertaiment images
Air Astana menu meals images
Air Astana wifi images
Air Astana privilege program images

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Air Astana


| The domestic route ticket fare includes checked baggage allowance of 23 kg

How to Book

1. Go to, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process payment through the selected payment method. 6. Get your Air Astana flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Air Astana booking on Airpaz can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.


Air Astana

Company Profile

The airline flies to destination cities all over the world from its main hub located in Almaty International Airport. The address of the head office is Kazakhstan.


Across the years, Air Astana has grown remarkably and keep maintaining a trustworthy and credible service for their passengers. Today, the airline has successfully reached Air Astana has purchase orders in place for Boeing 787, Airbus A320NEO and Embraer 190 family aircraft. These will expand the fleet to 33 aircraft by the end of 2017, and to 43 aircraft by 2020..

Flight Attendant

Air Astana flight attendant images
Air Astana cabin crew wears a uniform that is dominated by grey. For male flight attendants, they wear suit with pants. For female flight attendants, they wear suit with skirt. Apart from a perfectly designed uniform, Air Astana cabin crew always committed to exceed their passengers’ expectations by offering the best flight services and safety quality.


Air Astana fleet images
Air Astana operates using a number of aircrafts, all of which can be seen below:
Type Quantity
Airbus A320-200 2
Airbus A320neo 4
Airbus A321-200 2
Airbus A321LR 2
Airbus A321neo 4
Boeing 757-200 4
Boeing 767-300ER 3
Embraer 190 6
Embraer 190-E2 5

Call Center

If you have any inquiry for the airline or are facing issues in the airport such as lost baggage or cancelled flights, you can directly contact the airline. The Air Astana customer service call center can be contacted on one of the following phone numbers :
Country Phone
Kazakhstan + 7 (727) 244 44 77

Live Chat

Facilities and Services

Air Astana


Cabin Baggage

Passengers of Air Astana are given a cabin baggage allowance included in their ticket fare

Checked Baggage

| Passengers on domestic flight will get 23 kg free checked baggage allowance, but passengers flying international routes with Air Astana do not get free checked baggage allowance. | Free checked baggage allowance is given to the passengers flying on Air Astana. | Air Astana gives free checked baggage allowance for the passengers

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Inflight Comfort

Air Astana entertaiment images

Inflight Entertainment

Inflight Free Snack

Free snack/beverage is provided during flights with Air Astana.
Air Astana menu meals images
Meal Order
| According to the availability, passengers can order food to enjoy in their flight
Air Astana wifi images

Inflight Wifi

Air Astana privilege program images

Privilege Program


Air Astana

Web Check-in

| Through the official website of Air Astana, passengers can check in online

Airport Check-in

Kiosk Check-in

| Air Astana allows kiosk check-in services for the passengers, which may be accessed at the departure airport depending on the availability. For more information on this service, contact the airline call center

App Check-in

| It is possible for Air Astana passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the Air Astana mobile application on their gadget

Terms and Conditions

Air Astana
For the complete Conditions of Carriage of Air Astana, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For further information on Air Astana tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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