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Air Astana

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Available for Check-in Online
Air Astana flight attendant images
Air Astana fleet images
Air Astana entertaiment images
Air Astana menu meals images
Air Astana wifi images
Air Astana privilege program images

Last Updated:


Air Astana


How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Process your payment through the selected method. 6. Get your Air Astana flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Air Astana ticket on can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.


Air Astana

Company Profile

The airline flies to destinations all over the world from its main hub located in Almaty International Airport. The head office for the airline is located in Kazakhstan.


During its period of establishment, Air Astana has grown steadily and keep offering a reliable service for their loyal customers. Nowadays, the airline has succeeded in obtaining Air Astana has purchase orders in place for Boeing 787, Airbus A320NEO and Embraer 190 family aircraft. These will expand the fleet to 33 aircraft by the end of 2017, and to 43 aircraft by 2020..

Flight Attendant

Air Astana flight attendant images
Air Astana cabin crew wears a uniform that is dominated by grey. For male flight attendants, they wear suit and pants. For female flight attendants, they wear suit and skirt. The uniform itself represents their strong passion to create an outstanding passengers' experience during the flight.


Air Astana fleet images
Air Astana operates using a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A320-200 2
Airbus A320neo 4
Airbus A321-200 2
Airbus A321LR 2
Airbus A321neo 4
Boeing 757-200 4
Boeing 767-300ER 3
Embraer 190 6
Embraer 190-E2 5

Call Center

If you have inquiry for the airline or are facing any issue on your flight such as delayed flights or lost baggage, you can contact the airline. The Air Astana contact support can be contacted on one of the following numbers :
Country Phone
Kazakhstan + 7 (727) 244 44 77

Live Chat

Facilities and Services

Air Astana


Cabin Baggage

Passengers of Air Astana are provided a cabin baggage allowance included in their flight tickets

Checked Baggage

| Air Astana provides free checked baggage allowance for the passengers. | Air Astana gives free checked baggage allowance for the passengers. | Air Astana gives free checked baggage allowance for the passengers

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Inflight Comfort

Air Astana entertaiment images

Inflight Entertainment

Inflight Free Snack

Free snack/beverage is available during flights with Air Astana.
Air Astana menu meals images
Meal Order
| According to the availability, passengers can order meal to enjoy during their flight
Air Astana wifi images

Inflight Wifi

Air Astana privilege program images

Privilege Program


Air Astana

Web Check-in

| Passengers can do web check in through the official website of Air Astana

Airport Check-in

Kiosk Check-in

| Kiosk check-in services is available for the Air Astana passengers, and can be accessed at the departure city airport according to the availability. For more information on this service, contact the airline call center

App Check-in

| It is possible for Air Astana passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, download the Air Astana mobile application on their handphone

Terms and Conditions

Air Astana
For the complete Conditions of Carriage of Air Astana, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may be made to the tickets by directly contacting the airline. For more complete information on Air Astana ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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