Kenya Airways

Check-in is available starting from 150 minutes
Online Check-in
Kenya Airways flight attendant images
Kenya Airways fleet image
Kenya Airways entertaiment images
Kenya Airways menu meals images
Kenya Airways privilege program images

Last Updated:

Overview

Kenya Airways

Introduction

| The domestic route fare also includes checked baggage allowance of 23 kg. | The passengers flying international route with Kenya Airways will get free checked baggage allowance of 23 kg

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected payment method. 6. Find your Kenya Airways flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Kenya Airways ticket on Airpaz.com can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

About

Kenya Airways

Company Profile

The airline flies to destination cities all over the world from its main hub located in Jomo Kenyatta International Airport. The head office for the airline is located in Kenya. Kenya Airways is a part of the SkyTeam.

History

During its period of establishment, Kenya Airways always strives to receive a position as one of the favored airlines in the future

Flight Attendant

Kenya Airways flight attendant images
Kenya Airways cabin crew wears a uniform in red. For male flight attendants, they wear suit with pants. For female flight attendants, they wear suit and skirt. The design itself has been beautifully laid out, making the crew look more refined.

Fleet

Kenya Airways fleet image
Kenya Airways has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Boeing 737-700 4
Boeing 737-800 8
Boeing 777-300ER 3
Boeing 787-8 8
Embraer 190AR 15

Call Center

If you have questions for the airline or are facing any issue in the airport such as lost baggage or delayed flights, you can directly contact the airline. To contact the airline is by sending an email to customer.relations@kenya-airways.com. The Kenya Airways call center can be contacted on one of the following phone numbers :
Country Phone
Kenya +254-20-3274747

Live Chat

Facilities and Services

Kenya Airways

Baggage

Cabin Baggage

Passengers of Kenya Airways are provided a cabin baggage allowance included in their ticket fare

Checked Baggage

| Passengers on domestic flights get 23 kg free checked baggage allowance, but passengers flying international route with Kenya Airways do not get checked baggage allowance. | Kenya Airways provides free checked baggage allowance for the passengers. Passengers flying domestic flights do not get checked baggage allowance, but passengers on international flight will get 23 kg free checked baggage allowance. | Kenya Airways provides free checked baggage allowance for the passengers

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Inflight Comfort

Kenya Airways entertaiment images

Inflight Entertainment

Inflight Free Snack

During flights with Kenya Airways free snack/beverage is not available.
Kenya Airways menu meals images
Meal Order
| According to the availability, passengers can order beverage to enjoy in their flight
Kenya Airways privilege program images

Privilege Program

Check-in

Kenya Airways

Web Check-in

| Through the official website of Kenya Airways, passengers can do web check in

Airport Check-in

Kiosk Check-in

| Kiosk check-in services is available for the Kenya Airways passengers, and can be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service call center

App Check-in

| It is possible for Kenya Airways passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the Kenya Airways mobile application on their handphone

Terms and Conditions

Kenya Airways
For the complete Terms and Conditions of Kenya Airways, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. For more complete information on Kenya Airways ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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