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Kenya Airways

Check-in is available starting from 120 minutes
Available for Check-in Online
Kenya Airways flight attendant images
Kenya Airways fleet image
Kenya Airways entertaiment images
Kenya Airways menu meals images
Kenya Airways privilege program images

Last Updated:

Overview

Kenya Airways

Introduction

| The passengers flying domestic routes with Kenya Airways will get free checked baggage allowance of 23 kg. | The passengers flying international route with Kenya Airways will get free checked baggage allowance of 46 kg

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete payment through the selected method. 6. Find your Kenya Airways flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Kenya Airways booking on Airpaz.com can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

About

Kenya Airways

Company Profile

The airline serves flights to destinations all over the world from its main hub located in Jomo Kenyatta International Airport. The head office for the airline is located in Kenya. Kenya Airways is a member of the SkyTeam.

History

Over the years, Kenya Airways intended to satisfy their loyal passengers by expanding its services

Flight Attendant

Kenya Airways flight attendant images
Kenya Airways cabin crew wears a uniform in red. For male flight attendants, they wear suit with pants. For female flight attendants, they wear suit with skirt. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers..

Fleet

Kenya Airways fleet image
Kenya Airways operates using a number of airplanes, all of which can be checked in the following table:
Type Quantity
Boeing 737-700 4
Boeing 737-800 8
Boeing 777-300ER 3
Boeing 787-8 8
Embraer 190AR 15

Call Center

If you have inquiry for the airline or are facing any problem during your travel such as cancelled flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to customer.relations@kenya-airways.com. The Kenya Airways customer service can be contacted on one of the following phone numbers :
Country Phone
Kenya +254-20-3274747

Live Chat

Facilities and Services

Kenya Airways

Baggage

Cabin Baggage

Passengers flying with Kenya Airways are provided a cabin baggage allowance included in their flight tickets

Checked Baggage

| Free checked baggage allowance is available for the passengers flying on Kenya Airways. Passengers flying international route do not get free checked baggage allowance, but passengers on domestic routes will get 23 kg free checked baggage allowance. | Free checked baggage allowance is available for the passengers flying on Kenya Airways. Passengers on international flights will get 46 kg free checked baggage allowance, but passengers flying domestic flight do not get checked baggage allowance. | Free checked baggage allowance is provided for the passengers flying on Kenya Airways

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Inflight Comfort

Kenya Airways entertaiment images

Inflight Entertainment

Inflight Free Snack

Free snack/beverage is not provided during flights with Kenya Airways.
Kenya Airways menu meals images
Meal Order
| Passengers can order meal to enjoy during their flight according to the availability
Kenya Airways privilege program images

Privilege Program

Check-in

Kenya Airways

Web Check-in

| Passengers can do web check in through the official website of Kenya Airways

Airport Check-in

Kiosk Check-in

| Kenya Airways allows kiosk check-in services for the passengers, that may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline call center

App Check-in

| It is possible for Kenya Airways passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Kenya Airways mobile application on their mobile phone

Terms and Conditions

Kenya Airways
For further information, read the Conditions of Carriage of Kenya Airways, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the tickets by directly contacting the airline. For further information on Kenya Airways flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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