Kenya Airways
Check-in is available starting from 120 minutes
Available for Check-in Online
Last Updated:
Overview
Kenya AirwaysIntroduction
| The passengers flying domestic routes with Kenya Airways will get free checked baggage allowance of 23 kg. | The passengers flying international route with Kenya Airways will get free checked baggage allowance of 46 kgHow to Book
1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete payment through the selected method. 6. Find your Kenya Airways flight e-itinerary in the My Booking page, or in your registered email.How to Pay
The payment for your Kenya Airways booking on Airpaz.com can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.About
Kenya AirwaysCompany Profile
The airline serves flights to destinations all over the world from its main hub located in Jomo Kenyatta International Airport. The head office for the airline is located in Kenya. Kenya Airways is a member of the SkyTeam.History
Over the years, Kenya Airways intended to satisfy their loyal passengers by expanding its servicesFlight Attendant
Fleet
| Type | Quantity |
|---|---|
| Boeing 737-700 | 4 |
| Boeing 737-800 | 8 |
| Boeing 777-300ER | 3 |
| Boeing 787-8 | 8 |
| Embraer 190AR | 15 |
Call Center
If you have inquiry for the airline or are facing any problem during your travel such as cancelled flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to customer.relations@kenya-airways.com. The Kenya Airways customer service can be contacted on one of the following phone numbers :| Country | Phone |
|---|---|
| Kenya | +254-20-3274747 |
Live Chat
Facilities and Services
Kenya AirwaysBaggage
Cabin Baggage
Passengers flying with Kenya Airways are provided a cabin baggage allowance included in their flight ticketsChecked Baggage
| Free checked baggage allowance is available for the passengers flying on Kenya Airways. Passengers flying international route do not get free checked baggage allowance, but passengers on domestic routes will get 23 kg free checked baggage allowance. | Free checked baggage allowance is available for the passengers flying on Kenya Airways. Passengers on international flights will get 46 kg free checked baggage allowance, but passengers flying domestic flight do not get checked baggage allowance. | Free checked baggage allowance is provided for the passengers flying on Kenya AirwaysExcess Baggage
Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.Inflight Comfort
Inflight Entertainment
Inflight Free Snack
Free snack/beverage is not provided during flights with Kenya Airways. Meal Order
| Passengers can order meal to enjoy during their flight according to the availability Privilege Program
Check-in
Kenya AirwaysWeb Check-in
| Passengers can do web check in through the official website of Kenya AirwaysAirport Check-in
Kiosk Check-in
| Kenya Airways allows kiosk check-in services for the passengers, that may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline call centerApp Check-in
| It is possible for Kenya Airways passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Kenya Airways mobile application on their mobile phoneTerms and Conditions
Kenya AirwaysFor further information, read the Conditions of Carriage of Kenya Airways, click here.
