Malaysia Airlines

Check-in is available starting from 180 minutes
Online Check-in

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Malaysia Airlines


Malaysia Airlines (MH) is a full flight airline operating domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 36 cm x 23 cm x 56 cm (L x W x H). checked baggage allowance is not included in the flight Passengers can start checking in at the airport 180 minutes prior to the departure time. Online check in is available for flight with the airline on Malaysia Airlines official website page. It can be done 2 days before departure time.

How to Book

1. Visit, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger information on the booking page. 5. Complete your payment through the selected method. 6. Find your Malaysia Airlines flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Malaysia Airlines ticket on can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Payment Guide page.


Malaysia Airlines

Company Profile

Malaysia Airlines operating with IATA code (MH) and ICAO code MAS, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in Kuala Lumpur International Airport (KUL). The airline flies to Indonesia, Malaysia, Thailand, and Some of the cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Malaysia Airlines, it operates under Malaysia Airlines Berhad. The leader of the company is Izham Ismail. The head office for the airline is located in Malaysia. Malaysia Airlines is a member of the Oneworld.


Malaysia Airlines which operates with IATA code (MH) and ICAO code (MAS) was established in 1947. The airline is operated under Malaysia Airlines Berhad. Across the years, Malaysia Airlines always tries its best to earn a position as one of the promising airlines in the future. The first ever flight route was Kuala Lumpur (KUL) - Singapore (SIN) using Boeing 778. Malaysia Airlines has won CIPS Supply Management Awards 2018 Asia by ProcureCon Asia 2018, PATWA International Travel Awards in 2019, Malaysian Digital Association (MDA) d-Awards in 2019, Indonesia Travel Tourism Awards in 2018/19, 4-Star Rating Airline by Skytrax 2019, COVID-19 7-Star Rating by 2020

Flight Attendant

Malaysia Airlines flight attendant image
Malaysia Airlines cabin crew wears a uniform that is dominated by ottanio, magenta, or light blue. For male flight attendants, they wear light blue long sleeve shirt with grey vest suit with grey trousers. For female flight attendants, they wear ottanio with magenta flower sarong kebaya blouse with ottanio colour with magenta flower sarong kebaya long skirt. The design itself has been exquisitely laid out, making the crew look more dashing.


Malaysia Airlines fleet image
Malaysia Airlines has a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A330-200 6
Airbus A330-300 15
Airbus A350-900 6
Boeing 737-800 48

Call Center

If you have question for the airline or are facing any issue during your flight such as lost baggage or cancelled flights, you can contact the airline The Malaysia Airlines customer service can be contacted on one of the following numbers :
Country Phone
Malaysia (+60) 3 7843 3000
Cambodia (+855) 23 962 508
Indonesia (+62) 212 7899 595
Japan (+81) 3 4477 4938
Philippines (+63) 282313955
Saudi Arabia (+966) 800 8445677
Singapore (+65) 6723 1009
South Korea (+82) 2 3483 4849
Thailand (+66) 2 7873513
Vietnam (+84) 24 44583372
United Kingdom (+44) 3303650080
United States (+1) 669 288 7053

Live Chat

Another alternative is to access their live chat page here.

Facilities and Services

Malaysia Airlines


Cabin Baggage

The cabin baggage allowance for Malaysia Airlines (MH) depends on the class fares which is divided into 3 classes. Although the baggage weight allowance is different for every class, the dimensions are the same: 56cm x 36cm x 23cm.
Class Fare Pieces Allowed Weight Allowance
Economy Class One piece 7kg
Business Class Two pieces 14kg in total
Business Suite Two pieces 14kg in total

Checked Baggage

Different class fares, but also for different routes. The checked baggage allowance for domestic flights ranges from 0kg to 40kg, while for international flights it ranges from 20kg to 50kg. Baggage dimension for each checked-in piece, the linear dimension must be less than 158 cm (62 in). International Routes Checked Baggage Allowance
Class Fare Checked Baggage Allowance Weight
Economy Promo 20kg
Economy Basic 25kg
Economy Smart 30kg
Economy Flex 35kg
Business Class 40kg
Business Suite 50kg
Domestic (within Malaysia) Routes Checked Baggage Allowance
Class Fare Checked Baggage Allowance Weight
Economy Lite 0kg
Economy Basic 20kg
Economy Flex 25kg
Business Class 40kg

Excess Baggage

Excess checked baggage allowance weight can be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Malaysia Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Malaysia Airlines is 31"-32" seat pitch and 18" seat width.

Malaysia Airlines Business Class seat image

Business Class

The standard seat size of the Malaysia Airlines Business Class is 44" seat pitch and 22" seat width.

Malaysia Airlines First Class seat image

First Class

The size of the standard seat for the First Class/Executive Class in Malaysia Airlines is 83" seat pitch and 23" seat width.

Inflight Comfort

Malaysia Airlines inflight entertainment image

Inflight Entertainment

Malaysia Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movies, TV, music, radio.

Inflight Free Snack

Free snack/beverage is not provided during flights with Malaysia Airlines.
Malaysia Airlines inflight meals menu image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight. For the airline's beverages and meals menu, click here.
Malaysia Airlines wifi image

Inflight Wifi

Inflight WiFi is available during flight with Malaysia Airlines.
Malaysia Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Malaysia Airlines, and more complete information on it can be checked here.


Malaysia Airlines

Web Check-in

Through the official website of Malaysia Airlines, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Malaysia Airlines check-in counters 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Malaysia Airlines provides kiosk check-in services for the passengers, which could be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service. The check in time is 48 hours prior to the scheduled departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do so, the passengers should download the Malaysia Airlines mobile application on their gadget. The check in time is 48 hours before the flight departure time.

Terms and Conditions

Malaysia Airlines
For the complete Conditions of Carriage of Malaysia Airlines, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may not be made for flight tickets of Malaysia Airlines. For more complete information on Malaysia Airlines tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.