In continue of giving the best service and safety for all travelers, Airpaz adheres government's policies from all around the world. Hereby, Airpaz encourages our beloved travelers to cooperate by following our policy. For more information, please click here.
Silk Air logo

Silk Air

Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: September 13, 2021 4:13 AM

Overview

Silk Air

Introduction

Silk Air (MI) is a full flight airline operating international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 61 inches (L + W + H). The passengers flying international route with Silk Air will get checked baggage allowance of 30 kg. Check in time at the airport starts from 180 minutes prior to the departure time. Online check in is possible for flight on Silk Air official website page. It can be done 2 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected method. 6. Get your Silk Air flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Silk Air booking on Airpaz can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Silk Air

Company Profile

Silk Air which operates with IATA code (MI) and ICAO code SLK, is a full flight airline that flies international routes. The airline serves flights to destination cities all over the world with its main hub located in Changi International Airport (SIN). The airline flies to Indonesia, Malaysia, Thailand, and Some destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. SilkAir (Singapore) Private Limited is the owner of the trade name Silk Air. The company is lead by the CEO, Foo Chai Woo. The head office for the airline is located in Singapore. Silk Air is a member of the Singapore Airlines.

History

Silk Air operating with IATA code (MI) and ICAO code (SLK) is managed by SilkAir (Singapore) Private Limited. In 1989, this airline was founded. Across the years, Silk Air aims to serve their loyal passengers by innovating its services. Silk Air has been awarded Five Star Major Regional Airline Award in 2019,Indonesia Leading Regional Airline Award in 2018. Today, the airline has successfully obtained On January 28 2021, SilkAir announced ceased its operations and merged with Singapore Airlines.

Flight Attendant

Silk Air flgiht attendant image
Silk Air cabin crew wears a uniform that is dominated by aqua, red plum, and black. For male flight attendants, they wear light grey shirt, black vest, aqua tie, black suit and black trouser. For female flight attendants, they wear aqua-blue for the junior crew and plum-red for the senior crew. with dark blue skirt. The uniform itself represents Silk Air sense of purpose to deliver the best service to their passengers during the flight.

Fleet

Silk Air fleet image
Silk Air has a number of aircrafts, all of which can be checked below:
Type Quantity
Airbus A319-100 2
Airbus A320-200 8
Boeing 737-800 17
Boeing 737 MAX 8 5

Call Center

If you have questions for the airline or are facing issues in the airport such as delayed flights or lost baggage, you can contact the airline. The Silk Air contact support can be contacted on one of the following numbers :
Country Phone
Singapore +65 22 4241251

Live Chat

Silk Air customer service does not support live chat.

Facilities and Services

Silk Air

Baggage

Cabin Baggage

Passengers of Silk Air are given a cabin baggage allowance included in their flight tickets. The the max dimension of the baggage put in the cabin is 61 inches (L + W + H), while max weight of the luggage is 7 kg.

Checked Baggage

Silk Air provides free checked baggage allowance for the passengers. Passengers on international route have 30 kg free checked baggage allowance, but passengers flying domestic routes with Silk Air do not get free checked baggage allowance.

Excess Baggage

Excess checked baggage allowance can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Silk Air Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Silk Air is 17 inch.

Silk Air Business Class seat image

Business Class

The standard seat size of the Silk Air Business Class is 22 inch.

Inflight Comfort

Silk Airlines inflight entertainment image

Inflight Entertainment

Silk Air provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movies,TV,music.

Inflight Free Snack

Free snack/beverage is available during flights with Silk Air.
Silk Airlines meals menu image
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.
Silk Air wifi image

Inflight Wifi

Silk Air provides inflight WiFi for the passengers.
Silk Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Silk Air, and more detail on it can be checked here.

Check-in

Silk Air

Web Check-in

Through the official website of Silk Air, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Silk Air check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Silk Air allows kiosk check-in services for the passengers, that may be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service call center. The check in time is 48 hours prior to the scheduled flight departure time.

App Check-in

It is possible for Silk Air passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Silk Air mobile application on their handphone. The check in time is 48 hours before the flight departure time.

Terms and Conditions

Silk Air

For further information, read the Conditions of Carriage of Silk Air, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For more complete information on Silk Air flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: