Silk Air
Check-in is available starting from 180 minutes
Free snack will be given on this trip
Online Check-in
Last Updated: September 13, 2021 4:13 AM
Overview
Silk Air
Introduction
Silk Air (MI) is a full flight airline operating international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 61 inches (L + W + H). The passengers flying international route with Silk Air will get checked baggage allowance of 30 kg. Check in time at the airport starts from 180 minutes prior to the departure time. Online check in is possible for flight on Silk Air official website page. It can be done 2 days prior to scheduled flight departure time.How to Book
1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected method. 6. Get your Silk Air flight e-ticket in the My Booking page, or in your registered email.How to Pay
Payment for your Silk Air booking on Airpaz can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.About
Silk Air
Company Profile
Silk Air which operates with IATA code (MI) and ICAO code SLK, is a full flight airline that flies international routes. The airline serves flights to destination cities all over the world with its main hub located in Changi International Airport (SIN). The airline flies to Indonesia, Malaysia, Thailand, and Some destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. SilkAir (Singapore) Private Limited is the owner of the trade name Silk Air. The company is lead by the CEO, Foo Chai Woo. The head office for the airline is located in Singapore. Silk Air is a member of the Singapore Airlines.History
Silk Air operating with IATA code (MI) and ICAO code (SLK) is managed by SilkAir (Singapore) Private Limited. In 1989, this airline was founded. Across the years, Silk Air aims to serve their loyal passengers by innovating its services. Silk Air has been awarded Five Star Major Regional Airline Award in 2019,Indonesia Leading Regional Airline Award in 2018. Today, the airline has successfully obtained On January 28 2021, SilkAir announced ceased its operations and merged with Singapore Airlines.Flight Attendant
Fleet
| Type | Quantity |
|---|---|
| Airbus A319-100 | 2 |
| Airbus A320-200 | 8 |
| Boeing 737-800 | 17 |
| Boeing 737 MAX 8 | 5 |
Call Center
If you have questions for the airline or are facing issues in the airport such as delayed flights or lost baggage, you can contact the airline. The Silk Air contact support can be contacted on one of the following numbers :| Country | Phone |
|---|---|
| Singapore | +65 22 4241251 |
Live Chat
Silk Air customer service does not support live chat.Facilities and Services
Silk Air
Baggage
Cabin Baggage
Passengers of Silk Air are given a cabin baggage allowance included in their flight tickets. The the max dimension of the baggage put in the cabin is 61 inches (L + W + H), while max weight of the luggage is 7 kg.Checked Baggage
Silk Air provides free checked baggage allowance for the passengers. Passengers on international route have 30 kg free checked baggage allowance, but passengers flying domestic routes with Silk Air do not get free checked baggage allowance.Excess Baggage
Excess checked baggage allowance can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.Seat
Economy Class
The size of the standard seat for the Economy Class fare in Silk Air is 17 inch.
Business Class
The standard seat size of the Silk Air Business Class is 22 inch.
Inflight Comfort
Inflight Entertainment
Silk Air provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movies,TV,music.Inflight Free Snack
Free snack/beverage is available during flights with Silk Air.
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.
Inflight Wifi
Silk Air provides inflight WiFi for the passengers.
Privilege Program
Privilege program is available for the loyal customers of Silk Air, and more detail on it can be checked here.Check-in
Silk Air
Web Check-in
Through the official website of Silk Air, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.Airport Check-in
Airport check in can be done in the Silk Air check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.Kiosk Check-in
Silk Air allows kiosk check-in services for the passengers, that may be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service call center. The check in time is 48 hours prior to the scheduled flight departure time.App Check-in
It is possible for Silk Air passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Silk Air mobile application on their handphone. The check in time is 48 hours before the flight departure time.Terms and Conditions
Silk Air
For further information, read the Conditions of Carriage of Silk Air, click here.
