Malindo Air - Promo

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Malindo Air

Malindo Air (OD)

 Free Cabin 7kg
 Free Baggage 15kg
 Check-in 120 min before
 Free Snack Onboard
 Online Check-in
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Baggage

Malindo Air Baggage Information

Cabin Baggage Allowance

Economy Class Passengers are allowed to bring up to 7KG with the dimension of 40cm x 30 cm x 20 cm of hand luggage on board Malindo Air Flights. The weight of cabin baggage should not exceed 7kgs. Stroller bags with the above specified dimensions will be allowed.

Cabin baggage is accepted in the cabin subject to availability of space in the overhead bin. Restricted stowage space is also available under the front seat. In the event no space being available in the aircraft to stow cabin baggage, it will be necessary to remove and load it in the same baggage hold as per safety regulations.

Free Checked-in Baggage Allowance

Check-in Baggage Allowance
Each passenger is allowed to check-in a maximum of 2 pieces of luggage only. Bookings made from 4th December 2015 onwards will the new baggage allowance apply.

Malindo Air Domestic Flights

Class Adult/Child
Business 40 kgs (for Boeing aircrafts)
Economy 30 kgs (for Boeing aircrafts)
Economy 15 kgs (for ATR aircrafts)

Malindo Air International Flights

Business Class

INDIA

Route Adult/Child
Amritsar (ATQ) 40 kgs
Delhi (DEL) 40 kgs
Cochi (COK) 40 kgs
Mumbai (BOM) 40 kgs
Trichy (TRZ) 40 kgs
Trivandrum (TRV) 40 kgs

AUSTRALIA

Class Adult/Child
Perth (PER) 40 kgs

BANGLADESH

Class Adult/Child
Dhaka (DAC) 40 kgs

PAKISTAN

Class Adult/Child
Lahore (LHE) 40 kgs

SRI LANKA

Class Adult/Child
Colombo (CMB) 40 kgs

INDONESIA

Class Adult/Child Infant
Bandung (BDO) 40 kgs
Batam (BTH) -
Denpasar (DPS) 40 kgs
Jakarta (CGK) 40 kgs
Pekanbaru (PKU) -

THAILAND

Class Adult/Child
Bangkok (DMK) 40 kgs

VIETNAM

Class Adult/Child
Saigon (SGN) 40 kgs

SINGAPORE

Class Adult/Child
Singapore (SIN) 40 kgs

KATHMANDU

Class Adult/Childt
Kathmandu (KTM) 40 kgs

CHINA

Class Adult/Child
Hong Kong (Hkgs) 40 kgs
Sanya (SYX) 40 kgs

Economy Class

INDIA

Route Adult/Child
Amritsar (ATQ) 20 kgs
Delhi (DEL) 20 kgs
Cochi (COK) 30 kgs
Mumbai (BOM) 30 kgs
Trichy (TRZ) 30 kgs
Trivandrum (TRV) 30 kgs

AUSTRALIA

Class Adult/Child
Perth (PER) 30 kgs

BANGLADESH

Class Adult/Child
Dhaka (DAC) 30 kgs

PAKISTAN

Class Adult/Child
Lahore (LHE) 30 kgs

SRI LANKA

Class Adult/Child
Colombo (CMB) 30 kgs

INDONESIA

Class Adult/Child
Bandung (BDO) 30 kgs
Batam (BTH) 15 kgs
Denpasar (DPS) 30 kgs
Jakarta (CGK) 30 kgs
Pekanbaru (PKU) 15

THAILAND

Class Adult/Child
Bangkok (DMK) 40 kgs

VIETNAM

Class Adult/Child
Saigon (SGN) 30 kgs

SINGAPORE

Class Adult/Child
Singapore (SIN) 30 kgs

KATHMANDU

Class Adult/Child
Kathmandu (KTM) 30 kgs

CHINA

Class Adult/Child
Hong Kong (Hkgs) 30 kgs
Sanya (SYX) 30 kgs
Wuhan (WUH) 30kg

NOTE:

  • Infant without a seat are not entitle for Free Checked-in Baggage Allowance and no seat will be allocated for
    infant traveling with Lion Group
  • Checked Baggage regulations can changes at anytime without prior notice. Update Malindo Air Baggage

Check In

Malindo Air Check-in Time

Online Checkin

Online Check in now availbale on Malindo website

Counter Check-in Time

B737 (JET) FLIGHT OPERATIONS:

  • Counter will be closed 45 minutes before standard time of departure (STD).
  • Boarding gate will be closed 15 minutes before standard time of departure (STD).
  • For Malaysia Domestic flights, check-in will commence 2 hours before departure and the check-in counters will close 45 minute before standard departure time for Business and Economy Class.
  • For International Flights, check-in will commence 3 hours before departure and check-in counters will close 45 minutes before standard departure time for Business and Economy Class.

ATR (PROPELLER) FLIGHT OPERATIONS (SUBANG AIRPORT):

  • Check-in will commence 2 hours before departure and will be closed 30 minutes before standard time of departure (STD).
  • Boarding gate will be closed 10 minutes before standard time of departure (STD).
  • Certain formalities are required to be completed by the passengers at the airport before or after being accepted for the flight. To complete these formalities and the check-in process, passengers are required to arrive at the airport sufficiently before the departure time of the flight.
  • In order to maintain schedules, the boarding gate will be closed 15 minutes before departure time for all B737 (Jet) operations and 10 minutes for ATR (propeller) operations.
  • Passengers who do not report at the boarding gate at the requested boarding time, will not be boarded on the said flight and will be considered no-show passengers.

Contact

Malindo Air Call Centre

Country Customer Care Centre Operating Hours
Malaysia +603 - 7841 5388 7am - 11pm (GMT +8) Monday to Sunday
Singapore +65 - 6339 1922 7am - 11pm (GMT +8) Monday to Sunday
Australia 1300 885 930 7am - 11pm (GMT +8) Monday to Sunday
Lost Found (Baggage Enquiry) +6010 7942771

Fare Rules

Malindo Air Domestic Fare Rules

Category Economy Promo X/V/T Economy Y/A/G/W/S/B/H/L/M/N/Q Business Promo I Business C/I/D
Changes
Anytime, per ticket charge Permitted. Charge MYR100 per ticket. Free if reissue to higher cabin. Fare diff applies Permitted. Charge MYR50 per ticket. Free if reissue to higher cabin. Fare diff applies Permitted.No Charges. Fare diff applies Permitted. No Charges. Fare diff applies
Cancel/Refund
Before Departure (fully unutilized ticket)
Anytime Not permitted. Ticket forfeited Permitted at a charge of MYR150 per ticket Not permitted. Ticket forfeited Permitted at a charge of MYR150 per ticket
After Departure (partially unutilized ticket)
Anytime Not permitted. Ticket forfeited Not permitted. Ticket forfeited Not permitted. Ticket forfeited Permitted at a charge of MYR200 per ticket
No Show Not permitted. Ticket forfeited Not permitted. Ticket forfeited. Not permitted. Ticket forfeited Permitted at a charge MYR200 per ticket
Go Show Permitted for travel on earlier flights on the same of departure

Malindo Air International Fare Rules

Category Economy Promo X/V/T Economy Y/A/G/W/S/B/H/L/M/N/Q Business Promo I Business C/I/D
Changes
Changes
Anytime, per ticket charge Permitted. Charge MYR200 per ticket. Free if reissue to higher cabin. Fare diff applies Permitted. Charge MYR100 per ticket. Free if reissue to higher cabin. Fare diff applies Permitted.No Charges. Fare diff applies Permitted. No Charges. Fare diff applies
Cancel/Refund
Before Departure (fully unutilized ticket)
Anytime Not permitted. Ticket forfeited Permitted at a charge of MYR300 per ticket Not permitted. Ticket forfeited Permitted at a charge of MYR300 per ticket
After Departure (partially unutilized ticket)
Anytime Not permitted. Ticket forfeited Not permitted. Ticket forfeited Not permitted. Ticket forfeited Permitted at a charge of MYR400 per ticket
No Show Not permitted. Ticket forfeited Not permitted. Ticket forfeited. Not permitted. Ticket forfeited Permitted at a charge MYR400 per ticket
Go Show Permitted for travel on earlier flights on the same of departure
Others - The most restrictive fare rules applies for the entire journey
- Charge applies to adult and child and infant accupying a seat. Penalty does not apply to infant without a seat
- Charge waived for death of passenger or family member. A copy of valid death cerificate issued by A competent medical authority is required
- In case of No-Show only one fee is to be charged i.e either the no-show fee or the reissue fee whicever is higher and not both
- Refund charges are now-commisionable
- Refund is not applicable on the remaining flight coupons if the ticket is utilised out of sequence of if the inbound journey from the point of turnarround has commenced

Note: The implementation date of the revision of fare rules is 10 November 2016 and subject to changes without prior notice

Flights Schedule

Malindo Air Flights Schedule

History

Malindo Air Company History

Malindo Air is an airline of joint venture between National Aerospace and Defence Industries (NADI) Malaysia 51% and Lion Air Indonesia for 49% with the airlines name is derived from the names of Malaysia and Indonesia.

On 22 March 2013, the airlines inaugural flights begun operations on 22 March 2013 with airline base /Main hub in Kuala Lumpur International Airport.
As of January 2015, Malindo Air currently flies to: Malaysia, Perth, Australia, Bangladesh, China, India, Indonesia, Nepal, Saudi Arabia, Singapore, Sri Lanka, Thailand, Vietnam.
On December 2014, Malindo Air announces first new flight for 2015 and made Malindo Air as the only carrier to fly direct to Visakhapatnam, India from Kuala Lumpur. Also, Malindo Air enhances Kota Bharu and Melaka routes.
On July 2015, Malindo Air starts new route from Ipoh to Singapore
On August 2015, Malindo Air launches Penang - Trichy services
On September 2015, Malindo Air has announced new double capacity from its main hub KLIA2 to Bali and Jakarta. Also Malindo Air strengthens Penang Hub with Direct flights to Singapore and Flies to Amritsar, India.
On september 2015, Malindo Air officially announces a new connection between Penang and Singapore via daily flights.
On End of 2015, Malindo Air has opened bookings for its new services between Kuala Lumpur and Colombo, between Kuala Lumpur and Ho Chi Minh City.
26 January 2016, Lion Group plans to rebrand Malindo Air to Batik Air Malaysia

In Flight Comforts

No Free Food and Beverages

Company Profile

Malindo Air Company Profile

Malindo Air was established in 2013 with headquarters in Petaling Jaya, Selangor- Malaysia. Malindo Air was began as a pact between the National Aerospace and Defence Industries (NADI) of Malaysia and Lion Air of Indonesia has become the first hybrid airline in the region with low air fare and a premium in-flight services included, means the baggage allowance and in-flight entertainment are taken care of. Fuss-free and no hidden costs.

Fleet of Boeing 737-900ER and ATR 72-600 aircraft flies to domestic and international destinations operated centrally from airport hubs at the Kuala Lumpur International Airport (KLIA) and the Sultan Abdul Aziz Shah Airport (also known as the Subang Airport or Subang SkyPark) in Subang, Selangor.

Since the inaugural flight departed from Kuala Lumpur for Kota Kinabalu in March 2013, Malindo Air have taken pleasure in expanding the network to include everyone’s favorite destinations in Asia, such as popular cities in Thailand, India and Indonesia. As of January 2014, over 1,000,000 satisfied customers have chosen to fly with Malindo Air.

Terminal

Malindo Air Airport Terminal

Airport Departure Flight Terminal
Kuala Lumpur International Airport KLIA
Soekarno Hatta International Airport 2D

Important Notes: Effective 15 March 2016
All Malindo Air flights will depart and arrive from Kuala Lumpur International Airport Main Terminal Building (KLIA)
Operations from Lapangan Terbang Sultan Abdul Aziz Shah (Skypark Terminal, Subang) will not be affected by this relocation

Terms & Conditions

Malindo Air Terms & Conditions