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Croatia Airlines logo

Croatia Airlines

Check-in is available starting from 120 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: March 8, 2021 5:25 AM

Overview

Croatia Airlines

Introduction

Croatia Airlines (OU) is a full flight airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 8 kg and maximum size of 55 cm x 40 cm x 20 cm (L x W x H). checked baggage allowance is not included in the ticket. Passengers can start checking in at the airport 180 minutes before the scheduled flight departure time. Online check in is available for flights with the airline on Croatia Airlines official website page. It can be done 1 days prior to scheduled departure time.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Process your payment through the selected payment method. 6. Receive your Croatia Airlines flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Croatia Airlines booking on Airpaz.com can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Croatia Airlines

Company Profile

Croatia Airlines operating with IATA code (OU) and ICAO code CTN, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Zagreb Airport (ZAG). Croatia Airlines Ltd. is the owner of the trade name Croatia Airlines. The company is lead by the CEO, Jasmin Bajić. The address of the head office is Croatia. Croatia Airlines is a member of Star Alliance.

History

Croatia Airlines which operates with IATA (OU) and ICAO (CTN) is managed by Croatia Airlines Ltd.. The airline was first established in 1989. During its period of establishment, Croatia Airlines always strives to become one of the promising airlines in the future. This airline was first commenced on 05-05-1991. The first ever flight route was Zagreb (ZAG) - Split (SPU) using McDonnell Douglas MD-82. Croatia Airlines has won in 2016, at the Farnborough Air Show at which the prestigious World Airline Awards were awarded, Croatia Airlines was declared one of the best airlines in Easter Europe and was ranked 4th. Nowadays, the airline has succeeded in obtaining in 2016, Croatia Airlines was the 8th in the world in fulfilling passenger rights while,in 2018, Croatia Airlines has operated direct flights to 40 European destinations in 24 countries as part of scheduled passenger air transport,in 2019, Croatia Airlines joined UNICEF.

Flight Attendant

Croatia Airlines Flight Attendant Image
Croatia Airlines cabin crew wears a uniform in black. For male flight attendants, they wear white short sleeve with black suit and black tie and black trousers. For female flight attendants, they wear white shirt with black suit and white square scarf or white shirt with blue vest and white square scarf and black skirt. The design itself has been exquisitely laid out, making the crew look more refined.

Fleet

Croatia Airlines Fleet Image
Croatia Airlines operates using a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Airbus A 320-200 2
Airbus A 319-100 4
Dash 8-Q400 6

Call Center

If you have any inquiry for the airline or are facing problems on your flight such as cancelled flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to contact@croatiaairlines.hr. The Croatia Airlines call center can be contacted on one of the following phone numbers :
Country Phone
Croatia 072 500 505
International +385 1 66 76 555

Live Chat

There is no live chat service for passengers of Croatia Airlines.

Facilities and Services

Croatia Airlines

Baggage

Cabin Baggage

Passengers flying with Croatia Airlines are given a cabin baggage allowance included in their ticket fare. The the max size of the baggage put in the overhead cabin is 55 cm x 40 cm x 20 cm (L x W x H), and maximum weight of the luggage is 8 kg.

Checked Baggage

Free checked baggage allowance is not available for the passengers flying on Croatia Airlines.

Excess Baggage

Excess checked baggage allowance weight cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Croatia Airlines Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class fare in Croatia Airlines is 30" pitch and 17" width.

Croatia Airlines Business Seat Size Image

Business Class

The size of the standard seat for the Business Class in Croatia Airlines is 42" pitch and 19" width.

Inflight Comfort

Croatia Airlines Entertainment Image

Inflight Entertainment

Croatia Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as magazine,newspaper,movie.

Inflight Free Snack

During flights with Croatia Airlines free snack/beverage is provided.
Croatia Airlines Menu Meals Image
Meal Order
Passengers can order food to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.
Croatia Airlines Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of Croatia Airlines, and more complete detail on it can be accessed here.

Check-in

Croatia Airlines

Web Check-in

Through the official website of Croatia Airlines, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Croatia Airlines opens 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Croatia Airlines passengers, and could be accessed at the departure airport according to the availability. For more information on this service, contact the airline. The check in time is 3 hours prior to the departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) app is possible. To do this, download the Croatia Airlines mobile application on their smartphone. The check in time is 24 hours before the scheduled flight departure time.

Terms and Conditions

Croatia Airlines

Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may not be made for ticket of Croatia Airlines. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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