In continue of giving the best service and safety for all travelers, Airpaz adheres government's policies from all around the world. Hereby, Airpaz encourages our beloved travelers to cooperate by following our policy. For more information, please click here.
Lao Airlines logo

Lao Airlines

Check-in is available starting from 120 minutes

Free snack will be given on this trip

Last Updated: June 24, 2020 6:16 AM

Overview

Lao Airlines

Introduction

Lao Airlines (QV) is a full flight airline operating domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 30 cm x 60 cm x 18 cm (L x W x H). The international route ticket fare includes free checked baggage allowance of 20 kg while the domestic route ticket fare also includes checked baggage allowance of 20 kg. Passenger can check in at the airport 120 minutes before the flight departure time. Online check in is not available.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Process your payment through the selected payment method. 6. Receive your Lao Airlines flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Lao Airlines booking on Airpaz.com can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

About

Lao Airlines

Company Profile

Lao Airlines operating with IATA code (QV) and ICAO code LAO, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Wattay International Airport. Although the airline operates using the name Lao Airlines, it operates under Lao Airlines State Enterprise is the owner of the trade name Lao Airlines. The company is lead by the CEO, Mr Bounma Chanthavongsa. The head office for the airline is located in Laos.

History

Lao Airlines which operates with IATA code (QV) and ICAO code (LAO) is managed by Lao Airlines State Enterprise. The airline was first founded in 1976. Over time, Lao Airlines always offers the best services for their customers to become one of the leading airlines in the future

Flight Attendant

Lao Airlines flight attendant image
Lao Airlines cabin crew wears a uniform that is dominated by blue. For female flight attendants, they wear deep blue long sleeved shirt with dark blue long skirt. Apart from a exquisitely designed uniform, Lao Airlines cabin crew have gained a great reputation for its excellent flight services.

Fleet

Lao Airlines fleet image
Lao Airlines has a number of airplanes, all of which can be checked below:
Type Quantity
Airbus A320-214 4
ATR 72-500 4
ATR 72-600 3

Call Center

If you have any question for the airline or are facing any issue on your flight such as delayed flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to vtersqv@laoairlines.com. The Lao Airlines call center can be contacted on one of the following numbers :
Country Phone
Laos (856-21) 510040

Live Chat

There is no live chat service for passengers of Lao Airlines.

Facilities and Services

Lao Airlines

Baggage

Cabin Baggage

Passengers flying with Lao Airlines are given a cabin baggage allowance included in their flight tickets. The the max dimension of the baggage put in the cabin is 30 cm x 60 cm x 18 cm (L x W x H), and max weight of the luggage is 7 kg.

Checked Baggage

Lao Airlines provides free checked baggage allowance for the passengers. Passengers are allowed to check in up to 20 kg of luggage on domestic routes, and 20 kg on international routes.

Excess Baggage

Excess checked baggage allowance can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Lao Airlines Economy Class seat image

Economy Class

The standard seat size of the Lao Airlines Economy Class is 17 inch.

Inflight Comfort

Lao Airlines inflight entertainment image

Inflight Entertainment

Lao Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as TV,movie.

Inflight Free Snack

During flights with Lao Airlines free snack/beverage is available.
Lao Airlines meals menu image
Meal Order
According to the availability, passengers can order beverage to enjoy in their flight.For the airline's meals and beverages menu, click here.
Lao Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Lao Airlines, and more complete information on it can be checked here.

Check-in

Lao Airlines

Web Check-in

Passengers cannot do online check-in through the official website of Lao Airlines.

Airport Check-in

Airport check in can be done in the Lao Airlines check-in counters 120 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Lao Airlines.

App Check-in

This service is not available for passengers flying with Lao Airlines.

Terms and Conditions

Lao Airlines

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: