Lao Airlines

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Online Check-in
Lao Airlines flight attendant image
Lao Airlines fleet image
Lao Airlines meals menu image
Lao Airlines privilege program image

Last Updated:

Overview

Lao Airlines

Introduction

| The domestic route fare includes checked baggage allowance of 15 kg. | The international route ticket fare also includes free checked baggage allowance of 20 kg

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete your payment through the selected method. 6. Get your Lao Airlines flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Lao Airlines booking on Airpaz can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

About

Lao Airlines

Company Profile

The airline flies to destinations all over the world with its main hub located in Wattay International Airport (VTE), Luang Prabang International Airport (LPQ). The address of the head office is Laos.

History

Across the years, Lao Airlines always do their best to obtain a position as one of the favored airlines in the future

Flight Attendant

Lao Airlines flight attendant image
Lao Airlines cabin crew wears a uniform that is dominated by blue. For female flight attendants, they wear deep blue long sleeved shirt and dark blue long skirt. Apart from a beautifully made uniform, Lao Airlines cabin crew have gained a great reputation for its excellent flight services and safety quality.

Fleet

Lao Airlines fleet image
Lao Airlines operates using a number of airplanes, all of which can be checked below:
Type Quantity
Airbus A320-214 4
ATR 72-500 4
ATR 72-600 3

Call Center

If you have any inquiry for the airline or are facing difficulties during your travel such as lost baggage or delayed flights, you can directly contact the airline. To contact the airline is by sending an email to vtersqv@laoairlines.com. The Lao Airlines contact support can be contacted on one of the following numbers :
Country Phone
Laos (856-21) 510 040 or 1626
Thailand (66-2) 236 9822 / (66-2) 2369823 / (66-2) 237 8044
Cambodia (855-23) 222956 / (855-23) 216 563
China 0086-871-63125748 / 0086-13987182913 / 00-86-13708401515
Korea (+82) 2-6327-0007
Singapore (65) 621 488 29
Vietnam (84-4)394 25362

Live Chat

Facilities and Services

Lao Airlines

Baggage

Cabin Baggage

Passengers using the service of Lao Airlines are given a cabin baggage allowance included in their flight tickets

Checked Baggage

| Free checked baggage allowance is given to the passengers flying on Lao Airlines. Passengers flying international flights with Lao Airlines do not get checked baggage allowance, but passengers on domestic flights will get 15 kg free checked baggage allowance. | Free checked baggage allowance is provided for the passengers flying on Lao Airlines. Passengers on international routes will get 20 kg free checked baggage allowance, but passengers flying domestic routes with Lao Airlines do not get checked baggage allowance. | Lao Airlines provides free checked baggage allowance for the passengers

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is provided during flights with Lao Airlines.
Lao Airlines meals menu image
Meal Order
| According to the availability, passengers can order meal to enjoy in their flight
Lao Airlines privilege program image

Privilege Program

Check-in

Lao Airlines

Web Check-in

| Through the official website of Lao Airlines, passengers can do web check in

Airport Check-in

Kiosk Check-in

| Lao Airlines let you use kiosk check-in services for the passengers, which could be accessed at the departure city airport depending on the availability. For further information on this service, contact the airline call center

App Check-in

| It is possible for Lao Airlines passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the Lao Airlines mobile application on their handphone

Terms and Conditions

Lao Airlines
For further information, read the Terms and Conditions of Lao Airlines, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may not be made for flight tickets of Lao Airlines. For more information on Lao Airlines flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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