Check-in is available starting from 180 minutes
IntroductionIndonesia AirAsia (QZ) is a low cost carrier airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). The passengers flying domestic routes with Indonesia AirAsia will get free checked baggage allowance of 15 kg. Passenger can check in at the airport 180 minutes before the scheduled departure time. Check in online is possible for flights with the airline on Indonesia AirAsia official website. It can be processed 14 days before scheduled flight departure time.
How to Book1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete your payment through the selected method. 6. Find your Indonesia AirAsia flight e-ticket in the My Booking page, or in your email.
How to PayThe payment for your Indonesia AirAsia ticket booking on Airpaz.com can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.
Company ProfileIndonesia AirAsia which operates with IATA code (QZ) and ICAO code AWQ, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Soekarno Hatta International Airport (CGK) Although the airline operates using the name Indonesia AirAsia, it operates under PT Indonesia AirAsia. The company is lead by the CEO, Dendy Kurniawan. The address of the head office is Indonesia. Indonesia AirAsia is a member of Malaysia Airlines.
HistoryIndonesia AirAsia which operates with IATA code (QZ) and ICAO code (AWQ) was first established in 1999. The airline is managed by PT Indonesia AirAsia. During its period of development, Indonesia AirAsia strives to serve more customers by innovating its services
Call CenterCall center for Indonesia AirAsia is not available. Please contact through AirAsia live chat (AVA).
Live ChatAnother way is to access their live chat page here.
Facilities and Services
Cabin BaggagePassengers using the service of Indonesia AirAsia are given a cabin baggage allowance included in their ticket fare. The maximum dimension of the baggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H), and max weight of the baggage is 7 kg.
Checked BaggagePassengers on domestic flight will get 15 kg free checked baggage allowance, but passengers flying international flight with Indonesia AirAsia do not get free checked baggage allowance.
Excess BaggageExcess checked baggage allowance can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The size of the standard seat for the Economy Class in Indonesia AirAsia is 18 inch.
Inflight EntertainmentIndonesia AirAsia provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie, music, games, magazine.
Inflight Free SnackFree snack/beverage is not provided during flights with Indonesia AirAsia.
Meal OrderPassengers can order food to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.
Inflight WifiIndonesia AirAsia does not provide in-flight WiFi for the passengers.
Privilege ProgramPrivilege program is available for the loyal customers of Indonesia AirAsia, and more information on it can be read here.
Web Check-inPassengers can check in online through the official website of Indonesia AirAsia. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 14 days prior to scheduled departure time.
Airport Check-inCheck-in counters for Indonesia AirAsia opens 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check-in services is available for the Indonesia AirAsia passengers, and could be accessed at the departure city airport according to the availability. For more information on this service, contact the airline customer service. The check in time is 3 hours prior to the flight departure time.
App Check-inIt is possible for Indonesia AirAsia passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, download the Indonesia AirAsia mobile application on their mobile phone. The check in time is 336 hours before the departure time.
Terms and Conditions