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Indonesia AirAsia logo

Indonesia AirAsia

Check-in is available starting from 180 minutes

Online Check-in

Last Updated: June 26, 2020 9:25 AM

Overview

Indonesia AirAsia

Introduction

Indonesia AirAsia (QZ) is a low cost carrier airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). Passenger can check in at the airport 180 minutes before the scheduled departure time. Check in online is possible for flights with the airline on Indonesia AirAsia official website. It can be processed 14 days before scheduled flight departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete your payment through the selected method. 6. Find your Indonesia AirAsia flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Indonesia AirAsia ticket booking on Airpaz.com can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Indonesia AirAsia

Company Profile

Indonesia AirAsia which operates with IATA code (QZ) and ICAO code AWQ, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Soekarno Hatta International Airport (CGK) Although the airline operates using the name Indonesia AirAsia, it operates under PT Indonesia AirAsia. The company is lead by the CEO, Dendy Kurniawan. The address of the head office is Indonesia. Indonesia AirAsia is a member of Malaysia Airlines.

History

Indonesia AirAsia which operates with IATA code (QZ) and ICAO code (AWQ) was first established in 1999. The airline is managed by PT Indonesia AirAsia. During its period of development, Indonesia AirAsia strives to serve more customers by innovating its services

Flight Attendant

Airasia Indonesia flight attendant image
Indonesia AirAsia cabin crew wears a uniform that is dominated by red, white, grey, black. For male flight attendants, they wear black jacket with red zipper and black trousers. For female flight attendants, they wear bright red outfits comprised of tailored blazers and white shirt with red pencil skirts, gray tights, and black shoes. The design itself has been perfectly laid out, that makes it easier for the crew to move around the cabin while serving the passengers.

Fleet

Airasia Indonesia fleet image
Indonesia AirAsia operates using a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Airbus A320-200 25

Call Center

Call center for Indonesia AirAsia is not available. Please contact through AirAsia live chat (AVA).

Live Chat

Another way is to access their live chat page here.

Facilities and Services

Indonesia AirAsia

Baggage

Cabin Baggage

Passengers using the service of Indonesia AirAsia are given a cabin baggage allowance included in their ticket fare. The maximum dimension of the baggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H), and max weight of the baggage is 7 kg.

Checked Baggage

Excess Baggage

Excess checked baggage allowance can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Airasia Indonesia Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Indonesia AirAsia is 18 inch.

Inflight Comfort

Airasia Indonesia inflight entertainment image

Inflight Entertainment

Indonesia AirAsia provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie, music, games, magazine.

Inflight Free Snack

Free snack/beverage is not provided during flights with Indonesia AirAsia.
Airasia Indonesia meals menu image
Meal Order
Passengers can order food to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.
Airasia Indonesia wifi image

Inflight Wifi

Indonesia AirAsia does not provide in-flight WiFi for the passengers.
Airasia Indonesia privilege program image

Privilege Program

Privilege program is available for the loyal customers of Indonesia AirAsia, and more information on it can be read here.

Check-in

Indonesia AirAsia

Web Check-in

Passengers can check in online through the official website of Indonesia AirAsia. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 14 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Indonesia AirAsia opens 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Indonesia AirAsia passengers, and could be accessed at the departure city airport according to the availability. For more information on this service, contact the airline customer service. The check in time is 3 hours prior to the flight departure time.

App Check-in

It is possible for Indonesia AirAsia passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, download the Indonesia AirAsia mobile application on their mobile phone. The check in time is 336 hours before the departure time.

Terms and Conditions

Indonesia AirAsia

For the complete Terms and Conditions of Indonesia AirAsia, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule can be made to the ticket by directly contacting the airline. For more complete information on Indonesia AirAsia flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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