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South African Airways

Check-in is available starting from 180 minutes

Online Check-in

Last Updated: June 25, 2020 10:24 AM


South African Airways


South African Airways (SA) is a full flight airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 8 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). Free checked baggage allowance is not included in the flight Passengers can start checking in at the airport 180 minutes prior to the scheduled flight departure time. Online check in is possible for flight on South African Airways official website page. It can be done 1 days prior to flight departure time.

How to Book

1. Visit, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete payment through the selected payment method. 6. Find your South African Airways flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your South African Airways ticket on can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Payment Guide page.


South African Airways

Company Profile

South African Airways operating with IATA code (SA) and ICAO code SAA, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in O.R. Tambo International Airport. Although the airline operates using the name South African Airways, it operates under South African Airways. The leader of the company is Zukisa Ramasia. The address of the head office is South Africa. South African Airways is a member of Star Alliance.


South African Airways which operates with IATA (SA) and ICAO (SAA) is managed by South African Airways. The airline was first established in 1934. During the year of its establishment, South African Airways strives to satisfy their loyal passengers through the services it offers

Flight Attendant

South African Airways flight attendant images
South African Airways cabin crew wears a uniform in blue. For male flight attendants, they wear suit and pants. For female flight attendants, they wear blazer with skirt / pants. The design itself was beautifully laid out, making the crew look more refined.


South African Airways fleet image
South African Airways has a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Airbus A300 9
Airbus A319 11
Airbus A320 19
Airbus A330 16
Airbus A340 23
Airbus A350 XWB 4
Boeing 737 53
Boeing 747 28
Boeing 767 3

Call Center

If you have any question for the airline or are facing problems during your flight such as lost baggage or delayed flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to The South African Airways call center can be contacted on one of the following numbers :
Country Phone
South African 27 11 978 1786
Argentina 54 11 5032 7850
Australia 61 02 9286 8960
Brazil 55 11 3065 5115
Cambodia 855 23 22 11 35/22 13 34/ 22 11 34
Cape Verde +238 241 1358 or +238 241 1788
Chile 56 2 376 9040
China +86 10 6502 6789
Czech Republic +420 234 723 240
Denmark +45 3314 3031
France +33 153435317
Greece +30 2109600942
Hong Kong +61 1 300 435 972
Hungary +36 1 9991490
India +91 22 62376222
Indonesia 62 21 290 79787
Ireland +44 (0)20 8576 5500
Israel +97 237951344
Italy +39 0243458381
Japan +61 1 300 435 972
Jordan +966 2 682 0710

Live Chat

South African Airways customer service does not provide live chat.

Facilities and Services

South African Airways


Cabin Baggage

Passengers flying with South African Airways are provided a cabin baggage allowance included in their flight tickets fare. The maximum weight of the luggage is 8 kg, while the max size of the baggage put in the cabin is 56 cm x 36 cm x 23 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on South African Airways.

Excess Baggage

Excess checked baggage allowance weight cannot be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


South African Airways economy seat images

Economy Class

The standard seat size of the South African Airways Economy Class fare is 30 - 32 pitch.

South African Airways business seat images

Business Class

The standard seat size of the South African Airways Business Class fare is 74 pitch.

Inflight Comfort

South African Airways entertaiment images

Inflight Entertainment

South African Airways provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Movie,Magazine,game.

Inflight Free Snack

During flights with South African Airways free snack/beverage is not available.
South African Airways menu meals images
Meal Order
According to the availability, passengers can order beverage to enjoy during their flight.For the airline's meals and beverages menu, click here.
South African Airways privilege program images

Privilege Program

South African Airways has a privilege program for their loyal customers, and more detail on it can be accessed here.


South African Airways

Web Check-in

Through the official website of South African Airways, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for South African Airways opens 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the South African Airways passengers, and may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline call center. The check in time is 3 hours before the flight departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do this, the passengers should download the South African Airways mobile application on their smartphone. The check in time is 24 hours before the flight departure time.

Terms and Conditions

South African Airways

For further information, read the Conditions of Carriage of South African Airways, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For complete information on South African Airways flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

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