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South African Airways

Check-in is available starting from 180 minutes
Available for Check-in Online
South African Airways flight attendant images
South African Airways fleet image
South African Airways economy seat images
South African Airways business seat images
South African Airways entertaiment images
South African Airways menu meals images
South African Airways privilege program images

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South African Airways


South African Airways (SA) is a full flight airline flying to domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 8 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). The ticket fare does not include free checked baggage allowance. Passengers can check in at the airport 180 minutes prior to the departure time. Online check in is allowed for flight on South African Airways official website. It can be processed 1 days before flight departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete payment through the selected method. 6. Receive your South African Airways flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your South African Airways ticket booking on can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.


South African Airways

Company Profile

South African Airways which operates with IATA code (SA) and ICAO code SAA, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in O.R. Tambo International Airport. Although the airline operates using the name South African Airways, it is the trade name for South African Airways. The leader of the company is Zukisa Ramasia. The head office for the airline is located in South Africa. South African Airways is a part of Star Alliance.


South African Airways operating with IATA code (SA) and ICAO code (SAA) was established in 1934. The airline is managed by South African Airways. During its period of establishment, South African Airways aspire to serve their passengers through the services it offers

Flight Attendant

South African Airways flight attendant images
South African Airways cabin crew wears a uniform in blue. For male flight attendants, they wear suit and pants. For female flight attendants, they wear blazer with skirt / pants. The design itself was perfectly laid out, which makes it easier for the crew to move around the cabin while providing passengers’ needs.


South African Airways fleet image
South African Airways has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A300 9
Airbus A319 11
Airbus A320 19
Airbus A330 16
Airbus A340 23
Airbus A350 XWB 4
Boeing 737 53
Boeing 747 28
Boeing 767 3

Call Center

If you have any inquiry for the airline or are facing any difficulty during your flight such as lost baggage or cancelled flights, you can contact the airline. To contact the airline is by sending an email to The South African Airways contact support can be contacted on one of the following phone numbers :
Country Phone
South African 27 11 978 1786
Argentina 54 11 5032 7850
Australia 61 02 9286 8960
Brazil 55 11 3065 5115
Cambodia 855 23 22 11 35/22 13 34/ 22 11 34
Cape Verde +238 241 1358 or +238 241 1788
Chile 56 2 376 9040
China +86 10 6502 6789
Czech Republic +420 234 723 240
Denmark +45 3314 3031
France +33 153435317
Greece +30 2109600942
Hong Kong +61 1 300 435 972
Hungary +36 1 9991490
India +91 22 62376222
Indonesia 62 21 290 79787
Ireland +44 (0)20 8576 5500
Israel +97 237951344
Italy +39 0243458381
Japan +61 1 300 435 972
Jordan +966 2 682 0710

Live Chat

South African Airways customer service does not provide live chat.

Facilities and Services

South African Airways


Cabin Baggage

Passengers flying with South African Airways are provided a cabin baggage allowance included in their flight tickets. The the max size of the baggage put in the cabin is 56 cm x 36 cm x 23 cm (L x W x H), and max weight of the luggage is 8 kg.

Checked Baggage

South African Airways does not provide free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance weight cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


South African Airways economy seat images

Economy Class

The standard seat size of the South African Airways Economy Class is 30 - 32 pitch.

South African Airways business seat images

Business Class

The size of the standard seat for the Business Class in South African Airways is 74 pitch.

Inflight Comfort

South African Airways entertaiment images

Inflight Entertainment

South African Airways provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Movie,Magazine,game.

Inflight Free Snack

During flights with South African Airways free snack/beverage is not provided.
South African Airways menu meals images
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.
South African Airways privilege program images

Privilege Program

South African Airways has a privilege program for their loyal customers, and more information on it can be read here.


South African Airways

Web Check-in

Through the official website of South African Airways, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the South African Airways check-in counters 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

South African Airways let you use kiosk check-in services for the passengers, that may be accessed at the departure city airport according to the availability. For more information on this service, contact the airline call center. The check in time is 3 hours prior to the scheduled departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do so, download the South African Airways mobile application on their gadget. The check in time is 24 hours before the scheduled flight departure time.

Terms and Conditions

South African Airways
For the complete Conditions of Carriage of South African Airways, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For complete information on South African Airways flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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