Sriwijaya Air

Order List

Free Cabin Baggage Allowance 7 kg

Available for Check-in Online

Check-in is available starting from 120 minutes

Sriwijaya Air inflight entertainment image

Last Updated on 1 August 2023 08:52 (UTC +0)

Sriwijaya Air

Introduction

Sriwijaya Air (SJ) is a hybrid service carrier airline operating domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max size of 56 cm x 33 cm x 23 cm (L x W x H). The passengers flying domestic routes with Sriwijaya Air will get free checked baggage allowance of 20 kg. Passengers can check in at the airport 120 minutes before the flight departure time. Online check in is available for flight with the airline on Sriwijaya Air official website. It can be processed 1 days before flight departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact details on the booking page. 5. Process payment through the selected method. 6. Get your Sriwijaya Air flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Sriwijaya Air booking on Airpaz can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.

Last Updated on 1 August 2023 08:52 (UTC +0)

Company Profile

Sriwijaya Air operating with IATA code (SJ) and ICAO code SJY, is a hybrid service carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Soekarno Hatta International Airport (CGK) Although the airline operates using the name Sriwijaya Air, it operates under PT Sriwijaya Air. The company is lead by the CEO, Chandra Lie, Hendry Lie, Andi Halim, and Fandy Lingga. The head office for the airline is located in Indonesia

History

Sriwijaya Air which operates with IATA code (SJ) and ICAO code (SJY) was first established in 2003. The airline runs under the management of PT Sriwijaya Air. Across the years, Sriwijaya Air aims to satisfy more customers through the services it offers. This airline began its operation on 10-11-2003. The first ever flight route was Jakarta (CGK) - Pangkal Pinang (PGK) using Boeing 737-200. The milestone that has been obtained by the airline is 53 routes in 31 August 2019,48 fleet in 31 August 2019.

Flight Attendant

Sriwijaya Air cabin crew wears a uniform in red, purple, white, black. For male flight attendants, they wear white shirt, black suit with black trousers. For female flight attendants, they wear red batik with V collar and orange list detail purple batik with V collar and green list detail with red batik skirt with orange list detail purple batik skirt with green list detail. The uniform itself represents Sriwijaya Air sense of purpose to create an excellent service to their passengers during the flight.

Fleet

Sriwijaya Air has a number of airplanes, all of which can be seen below:

Type	Quantity
Boeing 737-500	5
Boeing 737-800	9
Boeing 737-900 ER	1

Call Center

If you have inquiry for the airline or are facing difficulties on your flight such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to customerservice@sriwijayaair.co.id. The Sriwijaya Air call center can be contacted on one of the following numbers :

Country	Phone
Indonesia	(+62) 81119607777

Live Chat

Another alternative is to access their live chat page here.

Last Updated on 1 August 2023 08:52 (UTC +0)

Baggage

Cabin Baggage

Passengers flying with Sriwijaya Air are allowed to bring one luggage and a laptop bag/handbag as a cabin baggage. The total weight of the items should be no more than 7kg, while the main cabin luggage should not be bigger than 56 x 33 x 23cm.

Checked Baggage

For the free checked baggage allowance, the airline has different allowance for the passengers (starting March 1st 2019). For Executive Class passengers, the allowance is 25kg. For Economy Class passengers, the baggage allowance is 15kg. As for passengers flying in ATR aircrafts, the free check in baggage allowance is 10kg. Extra 5kg baggage allowance is given to passengers bringing their sport equipments (diving equipment, surfing equipment, and bicycle) and/or Zamzam water. ATR Routes for SJ & IN

Code	City
BDJ-BTW-BDJ	Banjarmasin-Batulicin-Banjarmasin
BDJ-SRI-BDJ	Banjarmasin-Samarinda-Banjarmasin
BTW-SUB-BTW	Batulicin-Surabaya-Batulicin
DJJ-WMX-DJJ	Jayapura-Wamena-Jayapura
NBX-BIK-NBX	Nabire-Biak-Nabire
NBX-DJJ-NBX	Nabire-Jayapura-Nabire
PNK-KTG-PNK	Pontianak-Ketapang-Pontianak
PNK-SQG-PNK	Pontianak-Sintang-Pontianak
SMQ-BDJ-SMQ	Sampit-Banjarmasin-Sampit
SRG-BDO-SRG	Semarang-Bandung-Semarang
SRG-DPS-SRG	Semarang-Denpasar-Semarang
SRG-KTG-SRG	Semarang-Ketapang-Semarang
SRG-SMQ-SRG	Semarang-Sampit-Semarang
PNK-PSU-PNK	Pontianak-Putusibau-Pontianak
DPS-DIL-DPS	Denpasar-Dili-Denpasar
CGK-PGK-CGK	Jakarta-Pangkal Pinang-Jakarta
CGK-TKG-CGK	Jakarta-Bandar Lampung-Jakarta

Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for more information.

Excess Baggage

Excess checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.