EasyJet UK

Company Profile

EasyJet or EasyJet Airline Company Limited is a British low-cost airline based in London Luton Airport that was established in 1995. The airline operates under ICAO code EZY and IATA code U2. It operates not only domestic but also international routes, flying to 132 airports in 31 countries.To list some of the company’s international GB flight destinations are France, German, Greece, Sweden, and Switzerland. The low-cost model of the airline allows it to really grow. Currently not only is it known as the biggest low-cost airline, it is also named the best-value airline in the UK by Skyscanner in 2018. The airline’s growth can be attributed to the low flight cost that attracts customers. EasyJet also partners up with other airlines to better serve its passengers through long-haul connection or partner direct flights to other cities. Their newest airline partner is Virgin Atlantic, although they have also partnered up with Norwegian, WestJet, Thomas Cook, Corsair, La Compagnie, Loganair, Neos, and Gatwick Connect in their EasyJet Worldwide program.

History

EasyJest was established in 1995 by the Greek businessman, Stelios Haji-Ioannaou. It started flying with two leased Boeing 737-200 aircrafts in two routes: London Luton Airport to Glasgow and Edinburgh. In 1996 their first aircraft was delivered, allowing them to start their international flight route to Amsterdam. Despite having been operating for two years, until 1997 the airline actually had not operated their flights. All flights before October 1997 were operated by GB Airways and AirFoyle because they had not received Air Operator’s Certificate. In March 1998 EasyJet purchased 40% stake in TEA Basle, a Swiss charter airline. The airline was then renamed EasyJet Switzerland, as its first franchise. This purchase was followed in 2002 when they purchase its rival airline, Go Fly. Their acquisition of Go Fly almost doubled their Boeing 737-300 fleet, other than getting three new UK bases: Bristol Airport, East Midlands Airport, and London Stansted Airport. In the same year, EasyJet opened a new base at Gatwick Airport, followed by other bases in Germany, France, Italy and Spain. This helps the airline establish their market presence in the continental Europe. In 2007, it purchased another airline to expand its operation. This time it was the GB Airways, and EasyJet could establish a base at Manchester Airport. In June 2011, its eleventh base at the London Southend Airport was opened where it offers flights to Alicante, Barcelona, Amsterdam, Belfast, Malaga, Jersey, Faro, Palma de Majorca, and Ibiza. It was promoted to the FTSE 100 and launched its 100th route from Gatwick Airport, offering passengers direct flights from London to New York in March 2013. In 2017, it opened a new headquarter in Austria to operate after Brexit, and EasyJet also announced that it will lease 25 Airbus A320 previously used by Air Berlin. The aircrafts will be used to operate its European network, based at the Berlin-Tegel Airport.

Flight Attendant

All of the airline’s crew wear uniforms that incorporate its signature orange colour. The female flight attendants wear a sharp knee-length dress with an orange belt and a scarf that match, while the male flight attendants wear a set of sharp grey suit with an orange patterned tie. The uniform was designed in cooperation with ICW Incorporate Wear in 2013.

Fleet

Currently, EasyJet’s fleet is completely comprised of Airbus aircrafts ranging from the A319 to A321neo.

Call Center

If you have questions for the airline or are facing issues during your flight such as lost baggage or delayed flights, you can contact the airline. There are various ways to contact EasyJet Customer Service, from the Live Chat feature in their website, to online form and through the Call Center. However, both the Live Chat and Call Center are only open from 8AM-8PM local time, depending where you contact them from. The airline contact support can be contacted on one of the following phone numbers:

Live Chat

EasyJet UK customer service does not provide live chat.

Web Check-in

To do web check in, go to the check in page on their website here. However since your boarding pass will be downloaded as pdf, you have to print it out. The airport security team cannot scan your boarding pass on your mobile device if it’s in the form of pdf. The time for online check-in 30 days to 2 hours before your flight departs.

Airport Check-in

If you have any difficulty, you can check-in at the airport between 2 hours to 40 minutes before departure.

Kiosk Check-in

EasyJet UK does not provide kiosk check in services for the passengers.

App Check-in

For a no-hassle check in, you can download the EasyJet mobile app on both your iOS and Android gadget. This will allow you not to print out the boarding pass, and instead download it to your gadget. It will be saved offline, so you don’t have to worry about Wi-Fi or roaming charges if you’re flying abroad. Once you save it, you can scan it at the Bag Drop desk, Security checkpoints, and the gate. You can use the mobile app to check in on all airports where EasyJet flights depart, except at Belgrade, La Rochelle, Oslo, Agadir, Essaouira, Hurghada, Marrakech, Pristina, Izmir, Antalya, Bodrum, and Dalaman. The time for mobile check-in 30 days to 2 hours before your flight departs.

Baggage

Introduction

EasyJet UK (U2) is a low cost carrier airline flying to domestic & international routes. Cabin baggage allowance are not given to passengers of EasyJet UK. checked baggage allowance is not included in the flight Passenger can start checking in at the airport 120 minutes prior to the scheduled departure time. Check in online is possible for flight on EasyJet UK official website. It can be done 30 days before departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Process your payment through the selected payment method. 6. Find your EasyJet UK flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your EasyJet UK ticket booking on Airpaz.com can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Fare Rules

All tickets are non-refundable, although there are some exceptions in its cancellation policy. If you decide to cancel your ticket within 24 hours of booking, you will get a full refund minus the cancellation fee. And although the airline does not offer refund, you can reschedule, reroute, and even change the name on your ticket as long as you pay the fee for the changes that you can see below. If your flight happens to be delayed, the airline has its own delay compensation policy. The compensation offered ranges from refreshment vouchers to ticket refund that differ based on the route and the length of delay time. Although you cannot cancel and get a refund for your flight ticket, the cancellation policy is different when the airline is the one cancelling the flight. In this case, you can either transfer to another flight with the airline for free, or get a refund. - If you book the flight directly with EasyJet, log into the website using your email address, password, and booking reference number. Go to Manage Booking, and continue from there. - If you book through travel agent and want to change flight, go to the Ground Crew. For cancellations and refunds, you have to contact the Customer Service team. If your flight is delayed or cancelled and you need overnight accommodations, the airline will arrange it for you. For more information on EasyJet delay and cancellation policy, click here To check if your flight is going to be on time, delayed, or cancelled, prepare your flight number and find it on this official EasyJet page Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc., check the airline’s fare rules page for the airline, here click here.