SriLankan Airlines

SriLankan Airlines

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Free Cabin Baggage Allowance 7 kg

Available for Check-in Online

Check-in is available starting from 180 minutes

SriLankan Airlines Flight Attendant Image
SriLankan Airlines Fleet Image
SriLankan Airlines Economy Seat Size Image
SriLankan Airlines Business Seat Size Image
SriLankan Airlines Entertainment Image
SriLankan Airlines Wifi Image
SriLankan Airlines Privilege Program Image
Last Updated on 18 April 2022 02:34 (UTC +0)

Company Profile

SriLankan Airlines operating with IATA code (UL) and ICAO code ALK, is a full flight airline that flies domestic routes. The airline flies to destination cities all over the world from its main hub located in Bandaranaike International Airport (CMB). SriLankan Airlines operates under SriLankan Airlines Limited. The company is lead by the CEO, Asoka Pathirage. The address of the head office is Sri Lanka. SriLankan Airlines is a part of One World.


SriLankan Airlines which operates with IATA (UL) and ICAO (ALK) runs under the management of SriLankan Airlines Limited. In 1979, this airline was founded. During the year of its establishment, SriLankan Airlines strives to serve their customers by expanding its services. SriLankan Airlines has won Skytrax Best Airline in Central Asia 2001-2003, Skywards Freddie award winner 2005-2006,‘Best in Region: Asia & Australasia’ award at the Airline Passenger Experience Association (APEX) 2012 Passenger Choice Awards in USA,“Superior Achievement in Passenger Experience” APEX Passenger Choice Awards 2015,Future Travel Awards 2015: Best in the Region,Best Full Service Airline-Asia Pacific Region – Future Travel Awards 2016,Best Full Service Airline in Central and South Asia- Future Travel Experience Awards 2017,Best Wi-Fi in Central Asia Region - APEX Regional Passenger Choice Awards– Asia and Middle East, FTE-APEX ASIA EXPO 2019.

Flight Attendant

SriLankan Airlines cabin crew wears a uniform that is dominated by blue tosca. The design itself represents SriLankan Airlines sense of purpose to provide the best experience to their passengers throughout the flight.


SriLankan Airlines operates using a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A320-200 5
Airbus A320neo 2
Airbus A321-200 1
Airbus A321neo 4
Airbus A330-200 4
Airbus A330-300 7

Call Center

If you have questions for the airline or are facing difficulties on your flight such as delayed flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to The SriLankan Airlines customer service can be contacted on one of the following phone numbers :
Country Phone
Srilanka (+94)117 77 1979
Australia (Melbourne) (+61)384004353
Bahrain (+61)384004353
Bangladesh (+880)258817207
Canada (+1)4162279000
Hong Kong (+852)25210708
China (Beijing) (+86)1064590910
China (Guangzhou) (+86)2036062215
China (Shanghai) (+86)2162376887
Cyprus (+357)24008877
Czech Republic (+420)224815374
Denmark (+46)859000090
Sweden (+46)859000090
Finland (+46)859000090
France (+33)975181999
Germany (+49)770673070
Greece (+30)2103716368
Hungary (+36)19876401
India (Cochin) (+91)4842362042
India (Ahmedabad) (+91)7926561232
India (Bangalore) (+91)6742531331
India (Bhubaneshwar) (+91)9199739954
India (Bodhgaya) (+91)4422560577
India (Calicut) (+91)4222212699
India (Chennai) (+91)8322227512
India (Coimbatore) (+91)4023372429
India (Goa) (+91)1812232056
India (Hyderabad) (+91)3322890440
India (Jalandhar) (+91)4522300505
India (Kolkata) (+91)2266859365
India (Madurai) (+91)1149638950
India (Mumbai) (+91)4312460844
India (New Delhi) (+91)4712501140
India (Tiruchirapalli) (+91)89990692
India (Trivandrum) (+91)8912598996
India (Varnasi) (+62)2130014969
India (Visakhapatnam) (+972)37952111
Indonesia (+390)236769835
Israel (+390)648771351
Italy (Milan) (+81)5068648188
Italy (Rome) (+962)65620751
Japan (+254)2022440024
Jordan (+965)22069099
Kenya (+371)67009141
Kuwait (+961)3879305
Latvia (+60)377243155
Lebanon (+960)3315508
Malaysia (+31)204068141
Netherland (+92)2138799836
Pakistan (+48)226251427
Poland (+974)55569443
Qatar (+248)4224516
Seychelles (+966)138825161
Saudi Arabia (Dammam) (+966)122632999
Saudi Arabia (Jeddah) (+966) 11 4788935
Saudi Arabia (Riyadh) (+65)31580580
Singapore (+677)20031
Solomon Island (+27)0117831181
South Africa (+82)514672600
South Africa (Busan) (+82)23178779
South Africa (Seoul) (+34)913230453
Spain (+41)443155840
Switzerland (+886)225116188
Taiwan (+66)20182444
Thailand (+90)2122511315
Turkey (+971)26337125
United Arab Emirates (Abu Dhabi) (+971)43961222
United Arab Emirates (Dubai) (+44)2085382000
United Kingdom (+1)8779152652
United States (+84)2838379977

Live Chat

Another way is to go to their live chat page here.

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