SriLankan Airlines
Free snack will be given on this trip
Check-in is available starting from 180 minutes
Available for Check-in Online
Last Updated:
Overview
SriLankan AirlinesIntroduction
SriLankan Airlines (UL) is a full flight airline flying to domestic routes. The cabin baggage allowance provided by this airline is 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). The passengers flying international route with SriLankan Airlines will get checked baggage allowance of 30 kg. Passengers can start checking in at the airport 180 minutes before the departure time. Online check in is allowed for flights on SriLankan Airlines official website. It can be processed 2 days prior to scheduled departure time.How to Book
1. Visit Airpaz.com, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete your payment through the selected method. 6. Get your SriLankan Airlines flight e-itinerary in the My Booking page, or in your registered email.How to Pay
Payment for your SriLankan Airlines ticket booking on Airpaz can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.About
SriLankan AirlinesCompany Profile
SriLankan Airlines operating with IATA code (UL) and ICAO code ALK, is a full flight airline that flies domestic routes. The airline flies to destination cities all over the world from its main hub located in Bandaranaike International Airport (CMB). SriLankan Airlines operates under SriLankan Airlines Limited. The company is lead by the CEO, Asoka Pathirage. The address of the head office is Sri Lanka. SriLankan Airlines is a part of One World.History
SriLankan Airlines which operates with IATA (UL) and ICAO (ALK) runs under the management of SriLankan Airlines Limited. In 1979, this airline was founded. During the year of its establishment, SriLankan Airlines strives to serve their customers by expanding its services. SriLankan Airlines has won Skytrax Best Airline in Central Asia 2001-2003, Skywards Freddie award winner 2005-2006,‘Best in Region: Asia & Australasia’ award at the Airline Passenger Experience Association (APEX) 2012 Passenger Choice Awards in USA,“Superior Achievement in Passenger Experience” APEX Passenger Choice Awards 2015,Future Travel Awards 2015: Best in the Region,Best Full Service Airline-Asia Pacific Region – Future Travel Awards 2016,Best Full Service Airline in Central and South Asia- Future Travel Experience Awards 2017,Best Wi-Fi in Central Asia Region - APEX Regional Passenger Choice Awards– Asia and Middle East, FTE-APEX ASIA EXPO 2019.Flight Attendant
Fleet
| Type | Quantity |
|---|---|
| Airbus A320-200 | 5 |
| Airbus A320neo | 2 |
| Airbus A321-200 | 1 |
| Airbus A321neo | 4 |
| Airbus A330-200 | 4 |
| Airbus A330-300 | 7 |
Call Center
If you have questions for the airline or are facing difficulties on your flight such as delayed flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to reservations@srilankan.com. The SriLankan Airlines customer service can be contacted on one of the following phone numbers :| Country | Phone |
|---|---|
| Srilanka | (+94)117 77 1979 |
| Australia (Melbourne) | (+61)384004353 |
| Bahrain | (+61)384004353 |
| Bangladesh | (+880)258817207 |
| Canada | (+1)4162279000 |
| Hong Kong | (+852)25210708 |
| China (Beijing) | (+86)1064590910 |
| China (Guangzhou) | (+86)2036062215 |
| China (Shanghai) | (+86)2162376887 |
| Cyprus | (+357)24008877 |
| Czech Republic | (+420)224815374 |
| Denmark | (+46)859000090 |
| Sweden | (+46)859000090 |
| Finland | (+46)859000090 |
| France | (+33)975181999 |
| Germany | (+49)770673070 |
| Greece | (+30)2103716368 |
| Hungary | (+36)19876401 |
| India (Cochin) | (+91)4842362042 |
| India (Ahmedabad) | (+91)7926561232 |
| India (Bangalore) | (+91)6742531331 |
| India (Bhubaneshwar) | (+91)9199739954 |
| India (Bodhgaya) | (+91)4422560577 |
| India (Calicut) | (+91)4222212699 |
| India (Chennai) | (+91)8322227512 |
| India (Coimbatore) | (+91)4023372429 |
| India (Goa) | (+91)1812232056 |
| India (Hyderabad) | (+91)3322890440 |
| India (Jalandhar) | (+91)4522300505 |
| India (Kolkata) | (+91)2266859365 |
| India (Madurai) | (+91)1149638950 |
| India (Mumbai) | (+91)4312460844 |
| India (New Delhi) | (+91)4712501140 |
| India (Tiruchirapalli) | (+91)89990692 |
| India (Trivandrum) | (+91)8912598996 |
| India (Varnasi) | (+62)2130014969 |
| India (Visakhapatnam) | (+972)37952111 |
| Indonesia | (+390)236769835 |
| Israel | (+390)648771351 |
| Italy (Milan) | (+81)5068648188 |
| Italy (Rome) | (+962)65620751 |
| Japan | (+254)2022440024 |
| Jordan | (+965)22069099 |
| Kenya | (+371)67009141 |
| Kuwait | (+961)3879305 |
| Latvia | (+60)377243155 |
| Lebanon | (+960)3315508 |
| Malaysia | (+31)204068141 |
| Netherland | (+92)2138799836 |
| Pakistan | (+48)226251427 |
| Poland | (+974)55569443 |
| Qatar | (+248)4224516 |
| Seychelles | (+966)138825161 |
| Saudi Arabia (Dammam) | (+966)122632999 |
| Saudi Arabia (Jeddah) | (+966) 11 4788935 |
| Saudi Arabia (Riyadh) | (+65)31580580 |
| Singapore | (+677)20031 |
| Solomon Island | (+27)0117831181 |
| South Africa | (+82)514672600 |
| South Africa (Busan) | (+82)23178779 |
| South Africa (Seoul) | (+34)913230453 |
| Spain | (+41)443155840 |
| Switzerland | (+886)225116188 |
| Taiwan | (+66)20182444 |
| Thailand | (+90)2122511315 |
| Turkey | (+971)26337125 |
| United Arab Emirates (Abu Dhabi) | (+971)43961222 |
| United Arab Emirates (Dubai) | (+44)2085382000 |
| United Kingdom | (+1)8779152652 |
| United States | (+84)2838379977 |
Live Chat
Another way is to go to their live chat page here.Facilities and Services
SriLankan AirlinesBaggage
Cabin Baggage
Passengers flying with SriLankan Airlines are provided a cabin baggage allowance included in their ticket fare. The max weight of the baggage is 7 kg, while the maximum size of the baggage put in the cabin is 56 cm x 36 cm x 23 cm (L x W x H).Checked Baggage
Free checked baggage allowance is provided for the passengers flying on SriLankan Airlines. Passengers on international flights have 30 kg free checked baggage allowance, but passengers flying domestic routes with SriLankan Airlines do not get free checked baggage allowance.Excess Baggage
Extra checked baggage allowance cannot be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.Seat
Economy Class
The size of the standard seat for the Economy Class fare in SriLankan Airlines is 30-32 in pitch and 18 in width.
Business Class
The standard seat size of the SriLankan Airlines Business Class is 36-60 in pitch and 21 in width.
Inflight Comfort
Inflight Entertainment
SriLankan Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as TV,movie,music. Inflight Wifi
SriLankan Airlines provides inflight WiFi for the passengers. Privilege Program
SriLankan Airlines has a privilege program for their loyal customers, and more complete information on it can be accessed here.Check-in
SriLankan AirlinesWeb Check-in
Through the official website of SriLankan Airlines, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.Airport Check-in
Airport check in can be done in the SriLankan Airlines check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.Kiosk Check-in
This service is not available for passengers flying with SriLankan Airlines.App Check-in
Check in through the airline’s official mobile (Android/iOS) application is possible. To do so, the passengers should download the SriLankan Airlines mobile application on their gadget. The check in time is 48 hours before the departure time.Terms and Conditions
SriLankan AirlinesFor the complete Conditions of Carriage of SriLankan Airlines, click here.
