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Vietnam Airlines

Check-in is available starting from 180 minutes
Available for Check-in Online
Vietnam Airlines flight attendant image
Vietnam Airlines fleet image
Vietnam Airlines Economy Class seat image
Vietnam Airlines Business Class seat image
Vietnam Airlines inflight entertainment image
Vietnam Airlines meals menu image
Vietnam Airlines wifi image
Vietnam Airlines privilege program image

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Vietnam Airlines


Vietnam Airlines (VN) is a full flight airline flying to domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 36 cm x 23 cm x 56 cm (L x W x H). The ticket fare does not include free checked baggage allowance. Passengers can check in at the airport 180 minutes prior to the departure time. Check in online is available for flights on Vietnam Airlines official website page. It can be processed 1 days before flight departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete payment through the selected method. 6. Receive your Vietnam Airlines flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Vietnam Airlines booking on Airpaz can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For a complete information, visit Payment Guide page.


Vietnam Airlines

Company Profile

Vietnam Airlines which operates with IATA code (VN) and ICAO code HVN, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in Noi Bai International Airport (HAN), Tan Son Nhat International Airport (SGN). Vietnam Airlines operates under Vietnam Airlines JSC. The leader of the company is Duong Tri Thanh. The address of the head office is Vietnam. Vietnam Airlines is a member of the SkyTeam.


Vietnam Airlines operating with IATA code (VN) and ICAO code (HVN) was established in 1956. The airline runs under the management of Vietnam Airlines JSC. During its period of establishment, Vietnam Airlines aims to satisfy more customers through the services it offers. Vietnam Airlines has been awarded Best Business-Class Seat Design on Boeing 787-9 Dreamliner and Airbus A350-900 by Global Traveler Magazine China 2016, and certified as 4-Star Airlines by SKYTRAX in 2016.

Flight Attendant

Vietnam Airlines flight attendant image
Vietnam Airlines cabin crew wears a uniform in blue, yellow, and white. For male flight attendants, they wear white shirt white blue tie and black trousers. For female flight attendants, they wear blue or yellow the traditional ao dai dress with white trousers. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. Besides, it also perfectly represents the airlines brand's image.


Vietnam Airlines fleet image
Vietnam Airlines operates using a number of airplanes, all of which can be checked below:
Type Quantity
Boeing 787-9 11
Airbus 350-900 14
Airbus A321-200 50
AirbusA321neo 20

Call Center

If you have questions for the airline or are facing any difficulty in the airport such as cancelled flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to The Vietnam Airlines customer service can be contacted on one of the following numbers :
Country Phone
Vietnam (domestic) 19001100
Vietnam (from foreign countries) (+84) 24 38320320

Live Chat

Vietnam Airlines customer service does not support live chat.

Facilities and Services

Vietnam Airlines


Cabin Baggage

Passengers of Vietnam Airlines are given a cabin baggage allowance included in their flight tickets fare. The the max dimension of the baggage put in the overhead cabin is 36 cm x 23 cm x 56 cm (L x W x H), and max weight of the luggage is 7 kg.

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on Vietnam Airlines.

Excess Baggage

Extra checked baggage allowance can be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Vietnam Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Vietnam Airlines is 32" seat pitch and 17"-18" seat width.

Vietnam Airlines Business Class seat image

Business Class

The size of the standard seat for the Business Class fare in Vietnam Airlines is 42" seat pitch and 21" seat width.

Inflight Comfort

Vietnam Airlines inflight entertainment image

Inflight Entertainment

Vietnam Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie,TV,audio,games,magazine.

Inflight Free Snack

Free snack/beverage is not provided during flights with Vietnam Airlines.
Vietnam Airlines meals menu image
Meal Order
According to the availability, passengers can order food to enjoy in their flight. For the airline's meals and beverages menu, click here.
Vietnam Airlines wifi image

Inflight Wifi

Inflight WiFi is available during flight with Vietnam Airlines.
Vietnam Airlines privilege program image

Privilege Program

Vietnam Airlines has a privilege program for their customers, and more information on it can be checked here.


Vietnam Airlines

Web Check-in

Through the official website of Vietnam Airlines, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Vietnam Airlines opens 180 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Vietnam Airlines passengers, and could be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline. The check in time is 3 hours before the scheduled flight departure time.

App Check-in

It is possible for Vietnam Airlines passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the Vietnam Airlines mobile application on their smartphone. The check in time is 24 hours before the flight departure time.

Terms and Conditions

Vietnam Airlines
For further information, read the Terms and Conditions of Vietnam Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may not be made for flight tickets of Vietnam Airlines. For complete information on Vietnam Airlines tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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