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Vietnam Airlines logo

Vietnam Airlines

Check-in is available starting from 180 minutes

Online Check-in

Last Updated: June 25, 2020 3:38 AM

Overview

Vietnam Airlines

Introduction

Vietnam Airlines (VN) is a full flight airline operating domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 12 kg and maximum dimension of 40 cm x 30 cm x 15 cm (L x W x H). checked baggage allowance is not included in the ticket. Airport check in time at the airport starts from 180 minutes before the flight departure time. Check in online is allowed for flight on Vietnam Airlines official website page. It can be processed 1 days before scheduled flight departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete your payment through the selected method. 6. Receive your Vietnam Airlines flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Vietnam Airlines ticket booking on Airpaz.com can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

About

Vietnam Airlines

Company Profile

Vietnam Airlines which operates with IATA code (VN) and ICAO code HVN, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Noi Bai International Airport (HAN), Tan Son Nhat International Airport (SGN). Although the airline operates using the name Vietnam Airlines, it operates under Vietnam Airlines Ltd. The leader of the company is Duong Tri Thanh. The address of the head office is Vietnam. Vietnam Airlines is a member of the SkyTeam.

History

Vietnam Airlines operating with IATA code (VN) and ICAO code (HVN) runs under the management of Vietnam Airlines Ltd. The airline was first founded in 1956. During the year of its establishment, Vietnam Airlines intended to satisfy their passengers by innovating its services. Vietnam Airlines has been awarded World Travel Awards in 2018,APEX (Airline Passenger Experience Association) in 2018,SKYTRAX Award in 2018,Trip Advisor Award in 2018.

Flight Attendant

Vietnam Airlines flight attendant image
Vietnam Airlines cabin crew wears a uniform in blue, yellow, and white. For male flight attendants, they wear white shirt white blue tie with black trousers. For female flight attendants, they wear blue or yellow the traditional ao dai dress with white trousers. The uniform itself represents Vietnam Airlines sense of purpose to provide and create the best service to their passengers throughout the flight.

Fleet

Vietnam Airlines fleet image
Vietnam Airlines has a number of airplanes, all of which can be checked below:
Type Quantity
Airbus A321-200 51
Airbus A321neo 11
Airbus A330-200 2
Airbus A350-900 14
ATR 72-500 3
Boeing 787-9 11

Call Center

If you have any inquiry for the airline or are facing problems on your flight such as lost baggage or cancelled flights, you can directly contact the airline. The Vietnam Airlines call center can be contacted on one of the following numbers :
Country Phone
Indonesia (+62) 21 5208823
South Korea (+82)-2-1577-9908
Laos +856-21-252618
Vietnam +842 4373 2732

Live Chat

Live chat service is not available for passengers of Vietnam Airlines.

Facilities and Services

Vietnam Airlines

Baggage

Cabin Baggage

Passengers flying with Vietnam Airlines are given a cabin baggage allowance included in their flight tickets. The maximum weight of the luggage is 12 kg, and the max dimension of the luggage put in the cabin is 40 cm x 30 cm x 15 cm (L x W x H).

Checked Baggage

Vietnam Airlines does not provide free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Vietnam Airlines Economy Class seat image

Economy Class

The standard seat size of the Vietnam Airlines Economy Class is 18 inch.

Vietnam Airlines Business Class seat image

Business Class

The standard seat size of the Vietnam Airlines Business Class fare is 21 inch.

Inflight Comfort

Vietnam Airlines inflight entertainment image

Inflight Entertainment

Vietnam Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,TV,music or audio book.

Inflight Free Snack

Free snack/beverage is not provided during flights with Vietnam Airlines.
Vietnam Airlines meals menu image
Meal Order
According to the availability, passengers can order food to enjoy during their flight.For the airline's beverages and meals menu, click here.
Vietnam Airlines wifi image

Inflight Wifi

Inflight WiFi is available during flight with Vietnam Airlines.
Vietnam Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Vietnam Airlines, and further detail on it can be checked here.

Check-in

Vietnam Airlines

Web Check-in

Passengers can check in online through the official website of Vietnam Airlines. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Vietnam Airlines opens 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Vietnam Airlines passengers, and can be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline. The check in time is 3 hours prior to the scheduled flight departure time.

App Check-in

It is possible for Vietnam Airlines passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, download the Vietnam Airlines mobile application on their mobile. The check in time is 24 hours before the scheduled departure time.

Terms and Conditions

Vietnam Airlines

For further information, read the Terms and Conditions of Vietnam Airlines, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may not be made for flight tickets of Vietnam Airlines. For more information on Vietnam Airlines flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

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