Vietnam Airlines (VN)
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BaggageInformation Baggage of Vietnam Airlines
Complying with the safety standard, each piece of hand luggage must not exceed 7kg and the total dimensions (width + heights + depth ) must not exceed 115cm (56 cm x 36 cm x 23 cm (or: 22’’ x 11‘’ x 9’’)
In case that your hand baggage exceeds the quantity, weight and dimensions as specified above, the luggage must be checked in.
For health and safety reasons, each piece of baggage that is checked in must not exceed 32kg and total dimensions (width + heights + depth ) must not exceed 203 cm.
You will be required to re-pack your bag if the weight per piece of checked baggage exceeds 32kg.
Alternatively, you may want to consider sending your baggage as cargo. Please contact center hereus prior to your travel.
On Vietnam Airlines' flights, you are offered baggage allowance free of charge at least as below:
Business & Premium Class: 30kg checked baggage + two pieces of hand baggage
Economy Class: 20kg checked baggage + one piece of hand baggage
Personal items free of charge click here
You should check Vietnam Airlines' baggage allowance by itineraries as belows:
For itineraries within Asia click here
For itineraries from/to the America click here
For other itineraries click here
Baggage allowance for infant (under 2 years old):
From/To the America: 01 piece, maximum weight of 23kg and sum of 3 dimensions not exceeding 115cm (45 in) and a fully collapsible stroller. Other itinerary: 10kg and a fully collapsible stroller.
In some cases, baggage allowance printed in your ticket may be different from above mentioned. Baggage allowance printed in your ticket will be applied.
For itineraries from/to the America, baggage allowance policy of First Marketing Carrier will be applied for the whole routing (First Marketing Carrier is the first Carrier whose code appears on your ticket).
If the journey includes multiple sectors and carriers, baggage allowance may be different amongst those of the carriers.
Unless otherwise specified, maximum weight per piece of baggage is 32kg and total dimension does not exceed 203cm. If you need to bring over-weight and/or over-size baggage, please kindly contact Vietnam Airlines official agents or Vietnam Airlines offices for further information.
Check-InINFORMATION CHECK-IN OF VIETNAM AIRLINES
Check-in counter opens and closes following the below timing:
|Closing time of check-in counter before scheduled time of departure||Opening time of check-in counter before scheduled time of departure|
|Vietnam domestic flights||02 hours||40 minutes|
|International flights||03 hours (**)||50 minutes|
(*) At international airports such as Charles de Gaulle (Paris – France), Frankfurt International Airport (Frankfurt – Germany) and London Heathrow (London – England)... closing time is 60 minutes prior to time of departure.
(**) Opening time of check-in counter is different depending on the airport. Please contact Vietnam Airlines offices for more details, click here
Kiosk check-in is now available at the following airports
Kiosk Check In Application: click here
Kiosk Check In Procedure: Passengers please follow below these steps [https://www.vietnamairlines.com/travel-information/check-in/kiosk-check-in/kiosk-check-in-step]
Vietnam Airlines provides our customers the easiest process of check-in. You can check the timing for openning and closing of Check-in counter as belows:
|Opening time||Closing time|
|Web check-in||24 hours||2 hours|
|Kiosk check-in||24 hours||2 hours|
|Counter check-in||Vietnam domestic flights||02 hours||40 minutes|
|International flights||03 hours||50 minutes|
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Information rules of Vietnam Airlines click here
Flight schedulue of Vietnam Airlines click here
|Jan||1956||Vietnam Civil Aviation Department was established by the Government, marking the birth of the civil aviation industry in Vietnam. At that time, the fleet was small with only five aircraft of IL-14, AN-2, Aero-45, etc, which started to serve domestic flights in September 1956.|
|April||1993||Vietnam Airlines was officially established as the country’s national flag carrier|
|27th May||1995||Vietnam Airlines Corporation was born with the gathering of 20 aviation enterprises and the airline itself as the core business.|
|20th Oct||2002||Vietnam Airlines introduced the new logo of the Golden Lotus and corporate identity that symbolized its dramatic progress towards becoming a world-class airline|
|2006||After being awarded the IATA Operational Safety Audit (IOSA) certificate, a strict safety standard set by Aviation Quality Services (AQS), Vietnam Airlines joined the International Air Transport Association (IATA) as an official member, affirming its international standard.|
|June||2010||Vietnam Airlines joined SkyTeam, the world’s second largest global airline alliance, affirming the carrier’s new position on the global aviation map as the strategic partner of the alliance in Southeast Asia region as well as its international standard services.|
|2015||Vietnam Airlines became the second airline in the world to operate both next-generation aircraft Boeing 787-9 & Airbus A350 at the same time.|
|July||2016||Vietnam Airlines received a 4-Star Airline Certificate from Skytrax, the world’s leading airline and airport rating organization.|
Free meals and drinks
Vietnam Airlines was officially established as the country’s national flag carrieris on April 1993, based in Hanoi and majority-owned by the Vietnamese government. Utilising a fleet of narrow and wide-body Airbus, Boeing, and ATR aircraft, Vietnam Airlines operates an extensive network of domestic and regional services within Southeast and North Asia and international services to Europe and Australia.
Vietnam Airlines joined the SkyTeam alliance in June 2010, making it the first Southeast Asian carrier to have joined that alliance. It is expected to be restructured and partially privatized by 2015 to help it streamline its services and better compete with other airlines.
This would facilitate its long-term development plan that involves the improvement of its products and services, and the expansion of its fleet and flight network, as the airline aspires to become the second-largest full-service carrier in Southeast Asia by 2020.
|Singapore Changi Intl Airport (SIN)||-||-||Singapore Changi Intl Airport (SIN) - T3||Singapore Changi Intl Airport (SIN) - T3|
|Hongkong Intl Airport (HKG)||-||-||Hongkong Intl Airport (HKG) - T1||Hongkong Intl Airport (HKG) - T1|
|Shanghai Pudong Intl Airport (PVG)||-||-||Shanghai Pudong Intl Airport (PVG) - T2||Shanghai Pudong Intl Airport (PVG) - T2|
|Taipei Taoyuan Intl Airport (TPE)||-||-||Taipei Taoyuan Intl Airport (TPE) - T1||Taipei Taoyuan Intl Airport (TPE) - T1|
|Sydney Intl Airport (SYD)||-||-||Sydney Intl Airport (SYD) - T1||Sydney Intl Airport (SYD) - T1|
|Melbourne Airport (MEL)||-||-||Melbourne Airport (MEL) - T2||Melbourne Airport (MEL) - T2|
|Tokyo Narita Intl Airport (NRT)||-||-||Tokyo Narita Intl Airport (NRT) - T1 North Wing International||Tokyo Narita Intl Airport (NRT) - T1 North Wing International|
|Bangkok Suvarnabhumi Intl Airport (BKK)||-||-||Bangkok Suvarnabhumi Intl Airport (BKK) - T1||Bangkok Suvarnabhumi Intl Airport (BKK) - T1|
|Gimhae Intl Airport (PUS)||-||-||Gimhae Intl Airport (PUS) - International Terminal||Gimhae Intl Airport (PUS) - International Terminal|
|Yangon Intl Airport (RGN)||-||-||Yangon Intl Airport (RGN) - T1||Yangon Intl Airport (RGN) - T1|
Terms & Conditions
Terms and Conditions of Vietnam Airlines click here