Check-in is available starting from 180 minutes
Online Check-in
Novoair Flight Attendant Image
Novoair Fleet Image
Novoair Economy Seat Size Image
Novoair Entertainment Image
Novoair Menu Meals Image
Novoair Privilege Program Image

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Novoair (VQ) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 22 cm x 34 cm x 48 cm (L x W x H). The international route fare includes checked baggage allowance of 20 kg while the domestic route fare includes free checked baggage allowance of 20 kg. Passengers can check in at the airport 180 minutes prior to the departure time. Check in online is allowed for flight with the airline on Novoair official website. It can be done 1 days prior to flight departure time.

How to Book

1. Go to, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected method. 6. Find your Novoair flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Novoair ticket on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.



Company Profile

Novoair which operates with IATA code (VQ) and ICAO code NVQ, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Hazrat Shahjalal International Airport (DAC). NOVOAIR Limited is the owner of the trade name Novoair. The company is lead by the CEO, Fayzur Rahman Badal. The address of the head office is Bangladesh.


Novoair operating with IATA (VQ) and ICAO (NVQ) runs under the management of NOVOAIR Limited. The airline was established in 2007. Over the years, Novoair has grown remarkably and keep offering a trustworthy service for their customers. This airline began its operation on 09-01-2013. Novoair has won Bangladesh Best Domestic Airline. The milestone that has been accomplished by the airline is on 9 January 2020, the airline had operated 61,599 flights to domestic destinations and its only international destination, Kolkata, carrying more than 3.33 million passengers.

Flight Attendant

Novoair Flight Attendant Image
Novoair cabin crew wears a uniform in blue and yellow. For male flight attendants, they wear blue vest and white long sleeve with blue trousers. For female flight attendants, they wear blue suit with yellow long sleeve and patterned yellow scarf and blue trousers. The design itself represents their strong passion to offer a great passengers' experience during the flight.


Novoair Fleet Image
Novoair operates using a number of airplanes, all of which can be seen below:
Type Quantity
ATR 72-500 7

Call Center

If you have any question for the airline or are facing any issue during your flight such as lost baggage or delayed flights, you can contact the airline. To contact the airline is by sending an email to The Novoair contact support can be contacted on one of the following numbers :
Country Phone
Bangladesh (+88)-09638-013603 / (+88)-09666-722224 / (+88) 029871891-2

Live Chat

Another way is to go to their live chat page here.

Facilities and Services



Cabin Baggage

Passengers using the service of Novoair are given a cabin baggage allowance included in their flight tickets. The the maximum size of the luggage put in the overhead cabin is 22 cm x 34 cm x 48 cm (L x W x H), and maximum weight of the baggage is 7 kg.

Checked Baggage

Free checked baggage allowance is given to the passengers flying on Novoair. Passengers are allowed to bring up to 20 kg of baggage on domestic routes, and 20 kg on international flight.

Excess Baggage

Extra checked baggage allowance weight cannot be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Novoair Economy Seat Size Image

Economy Class

The standard seat size of the Novoair Economy Class is 31" pitch and 18" width.

Inflight Comfort

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Inflight Entertainment

Novoair provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Inflight magazine.

Inflight Free Snack

During flights with Novoair free snack/beverage is not available.
Novoair Menu Meals Image
Meal Order
According to the availability, passengers can order food to enjoy in their flight.
Novoair Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of Novoair, and more detail on it can be checked here.



Web Check-in

Through the official website of Novoair, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Novoair opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Novoair.

App Check-in

It is possible for Novoair passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, the passengers should download the Novoair mobile application on their handphone. The check in time is 12 hours before the departure time.

Terms and Conditions

For further information, read the Conditions of Carriage of Novoair, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For more complete information on Novoair tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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