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Check-in is available starting from 180 minutes

Online Check-in

Last Updated: March 12, 2021 6:43 AM




Novoair (VQ) is a low cost carrier airline operating domestic routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum size of 22 cm x 34 cm x 48 cm (L x W x H). The passengers flying international route with Novoair will get checked baggage allowance of 20 kg, while the domestic flight passengers is provided with 20 kg. Passenger can check in at the airport 180 minutes before the scheduled departure time. Online check in is allowed for flights with the airline on Novoair official website page. It can be done 0.5 days before departure time.

How to Book

1. Go to, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process your payment through the selected payment method. 6. Find your Novoair flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Novoair ticket on can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.



Company Profile

Novoair operating with IATA code (VQ) and ICAO code NVQ, is a low cost carrier airline that flies domestic routes. The airline serves flights to destination cities all over the world with its main hub located in Hazrat Shahjalal International Airport. Novoair operates under NOVOAIR. The company is lead by the CEO, Fayzur Rahman Badal. The address of the head office is Bangladesh.


Novoair operating with IATA (VQ) and ICAO (NVQ) runs under the management of NOVOAIR. In 2007, this airline was established. Throughout the years, Novoair always tries its best to become one of the favored airlines in the future. This airline began its operation on 09-01-2013. The milestone that has been accomplished by the airline is on 9 January 2020, the airline had operated 61,599 flights to domestic destinations and its only international destination, Kolkata, carrying more than 3.33 million passengers.

Flight Attendant

Novoair Flight Attendant Image
Novoair cabin crew wears a uniform that is dominated by blue and yellow. For male flight attendants, they wear blue vest and white long sleeve with blue trousers. For female flight attendants, they wear blue suit with yellow long sleeve and patterned yellow scarf and blue trousers. The design itself has been perfectly laid out, making it easier for the crew to move around the cabin while serving the passengers.


Novoair Fleet Image
Novoair operates using a number of airplanes, all of which can be checked below:
Type Quantity
ATR 72-500 7

Call Center

If you have any inquiry for the airline or are facing any difficulty during your travel such as lost baggage or delayed flights, you can contact the airline. To contact the airline is by sending an email to The Novoair customer service can be contacted on one of the following numbers :
Country Phone
Bangladesh (+88)-09638-013603
Bangladesh (+88)-09666722224
India (+91)-9836333603

Live Chat

Another alternative is to go to their live chat page here.

Facilities and Services



Cabin Baggage

Passengers flying with Novoair are given a cabin baggage allowance included in their flight tickets fare. The max weight of the luggage is 7 kg, while the max dimension of the luggage put in the cabin is 22 cm x 34 cm x 48 cm (L x W x H).

Checked Baggage

Novoair provides free checked baggage allowance for the passengers. Passengers are allowed to check in up to 20 kg of baggage on domestic routes, and 20 kg on international flights.

Excess Baggage

Extra checked baggage allowance cannot be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Novoair Economy Seat Size Image

Economy Class

The standard seat size of the Novoair Economy Class is 31" pitch and 18" width.

Inflight Comfort

Novoair Entertainment Image

Inflight Entertainment

Novoair provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Inflight magazine.

Inflight Free Snack

Free snack/beverage is not available during flights with Novoair.
Novoair Menu Meals Image
Meal Order
According to the availability, passengers can order meal to enjoy during their flight.
Novoair Privilege Program Image

Privilege Program

Novoair has a privilege program for their loyal customers, and more information on it can be read here.



Web Check-in

Through the official website of Novoair, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 0.5 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Novoair check-in counters 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Novoair.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do so, the passengers should download the Novoair mobile application on their mobile phone. The check in time is 24 hours before the scheduled flight departure time.

Terms and Conditions


Fare Rules

a. Cancellation and Refund

Flight tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may not be made for tickets of Novoair. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: