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Vietravel Airlines

Check-in is available starting from 120 minutes
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Vietravel Airlines


Vietravel Airlines (VU) is a low cost carrier airline operating domestic routes. The cabin baggage allowance provided by this airline is 7 kg and maximum dimension of 36 cm x 23 cm x 56 cm (L x W x H). The fare does not include checked baggage allowance. Airport check in time at the airport starts from 120 minutes before the departure time. Online check in is not available.

How to Book

1. Go to, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete payment through the selected payment method. 6. Find your Vietravel Airlines flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Vietravel Airlines ticket booking on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For a complete information, visit Payment Guide page.


Vietravel Airlines

Company Profile

Vietravel Airlines which operates with IATA code (VU) and ICAO code VAG, is a low cost carrier airline that flies domestic routes. The airline flies to destinations all over the world with its main hub located in Tan Son Nhat International Airport (SGN), Noi Bai International Airport (HAN), Phu Bai International Airport (HUI). Although the airline operates using the name Vietravel Airlines, it is the trade name for VIET NAM TRAVEL AIRLINES JOINT STOCK COMPANY. The leader of the company is Nguyễn Quốc Kỳ. The head office for the airline is located in Vietnam.


Vietravel Airlines operating with IATA (VU) and ICAO (VAG) runs under the management of VIET NAM TRAVEL AIRLINES JOINT STOCK COMPANY. The airline was first established in 2019. Across the years, Vietravel Airlines has grown significantly and keep offering a trustworthy service for their loyal passengers. This airline was first flown on 07-01-2021. The first ever flight route was Hanoi (HAN) - Hue (HUI) - Ho Chi Minh (SGN) using Airbus A321-200.

Flight Attendant

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Vietravel Airlines cabin crew wears a uniform that is dominated by yellow and solid dark blue. For male flight attendants, they wear white long sleeve with solid dark blue suit and solid dark blue tie and solid dark blue trousers. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. Besides, it also embodies the airlines brand's image perfectly.


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Vietravel Airlines operates using a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A321-200 3

Call Center

If you have questions for the airline or are facing problems during your flight such as lost baggage or cancelled flights, you can contact the airline. To contact the airline is by sending an email to The Vietravel Airlines customer service call center can be contacted on one of the following phone numbers :
Country Phone
Vietnam (+84) 19006686

Live Chat

Vietravel Airlines customer service does not provide live chat.

Facilities and Services

Vietravel Airlines


Cabin Baggage

Passengers flying with Vietravel Airlines are given a cabin baggage allowance included in their flight tickets fare. The the maximum size of the baggage put in the cabin is 36 cm x 23 cm x 56 cm (L x W x H), and max weight of the baggage is 7 kg.

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on Vietravel Airlines.

Excess Baggage

Excess checked baggage allowance cannot be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


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Economy Class

The size of the standard seat for the Economy Class fare in Vietravel Airlines is 31" seat pitch and 18" seat width.

Inflight Comfort

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Inflight Entertainment

Vietravel Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as inflight magazine.

Inflight Free Snack

During flights with Vietravel Airlines free snack/beverage is not provided.
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Meal Order
According to the availability, passengers can order beverage to enjoy in their flight.
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Privilege Program

Privilege program is available for the loyal customers of Vietravel Airlines, and further information on it can be checked here.


Vietravel Airlines

Web Check-in

Passengers can’t do web check-in through the official site of Vietravel Airlines.

Airport Check-in

Check-in counters for Vietravel Airlines opens 120 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Vietravel Airlines does not provide kiosk check in services for the passengers.

App Check-in

App check in service is not available for passengers of Vietravel Airlines.

Terms and Conditions

Vietravel Airlines
For further information, read the Terms and Conditions of Vietravel Airlines, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For further information on Vietravel Airlines flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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