Vietravel Airlines

Check-in is available starting from 120 minutes

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Overview

Vietravel Airlines

Introduction

Vietravel Airlines (VU) is a low cost carrier airline operating domestic routes. The cabin baggage allowance provided by this airline is 7 kg and maximum size of 36 cm x 23 cm x 56 cm (L x W x H). The fare does not include checked baggage allowance. Passenger can start checking in at the airport 120 minutes before the flight departure time. There is no option to check in online with the airline.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact details on the booking page. 5. Process payment through the selected method. 6. Receive your Vietravel Airlines flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Vietravel Airlines ticket booking on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Vietravel Airlines

Company Profile

Vietravel Airlines operating with IATA code (VU) and ICAO code VAG, is a low cost carrier airline that flies domestic routes. The airline flies to destination cities all over the world with its main hub located in Tan Son Nhat International Airport (SGN), Noi Bai International Airport (HAN), Phu Bai International Airport (HUI). VIET NAM TRAVEL AIRLINES JOINT STOCK COMPANY is the owner of the trade name Vietravel Airlines. The company is lead by the CEO, Nguyễn Quốc Kỳ. The address of the head office is Vietnam.

History

Vietravel Airlines which operates with IATA (VU) and ICAO (VAG) was established in 2019. The airline runs under the management of VIET NAM TRAVEL AIRLINES JOINT STOCK COMPANY. Throughout the years, Vietravel Airlines always offers the best services for their loyal customers to become one of the most favourable airlines in the future. This airline started its operation on 07-01-2021. The first ever flight route was Hanoi (HAN) - Hue (HUI) - Ho Chi Minh (SGN) using Airbus A321-200.

Flight Attendant

Vueling Airlines Flight Attendant Image
Vietravel Airlines cabin crew wears a uniform in yellow and solid dark blue. For male flight attendants, they wear white long sleeve with solid dark blue suit and solid dark blue tie and solid dark blue trousers. This uniform was perfectly laid out, making it easier for the crew to move around the cabin while serving the passengers.

Fleet

Vueling Airlines Fleet Image
Vietravel Airlines operates using a number of airplanes, all of which can be checked below:
Type Quantity
Airbus A321-200 3

Call Center

If you have any inquiry for the airline or are facing issues on your flight such as lost baggage or delayed flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to customercare@vietravelairlines.vn. The Vietravel Airlines contact support can be contacted on one of the following phone numbers :
Country Phone
Vietnam (+84) 19006686

Live Chat

Vietravel Airlines customer service does not support live chat.

Facilities and Services

Vietravel Airlines

Baggage

Cabin Baggage

Passengers flying with Vietravel Airlines are given a cabin baggage allowance included in their flight tickets fare. The maximum weight of the luggage is 7 kg, and the maximum dimension of the luggage put in the overhead cabin is 36 cm x 23 cm x 56 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on Vietravel Airlines.

Excess Baggage

Excess checked baggage allowance weight cannot be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Vueling Airlines Economy Seat Size Image

Economy Class

The standard seat size of the Vietravel Airlines Economy Class fare is 31" seat pitch and 18" seat width.

Inflight Comfort

Vueling Airlines Entertainment Image

Inflight Entertainment

Vietravel Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as inflight magazine.

Inflight Free Snack

During flights with Vietravel Airlines free snack/beverage is not provided.
Vueling Airlines Menu Meals Image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight.
Vueling Airlines Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of Vietravel Airlines, and more complete information on it can be read here.

Check-in

Vietravel Airlines

Web Check-in

Passengers can’t do web check-in through the official website of Vietravel Airlines.

Airport Check-in

Airport check in can be done in the Vietravel Airlines check-in counters 120 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Vietravel Airlines.

App Check-in

App check in service is not available for passengers of Vietravel Airlines.

Terms and Conditions

Vietravel Airlines

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight tickets by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.