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Thai Vietjet Air logo

Thai Vietjet Air

Check-in is available starting from 120 minutes

Online Check-in

Last Updated: October 28, 2020 10:33 AM


Thai Vietjet Air


Thai Vietjet Air (VZ) is a low cost carrier airline operating domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm × 36 cm × 23 cm (L x W x H). Free checked baggage allowance is not included in the flight Airport check in time at the airport starts from 120 minutes before the scheduled flight departure time. Check in online is allowed for flight with the airline on Thai Vietjet Air official website page. It can be done 1 days prior to departure time.

How to Book

1. Go to, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Process payment through the selected payment method. 6. Get your Thai Vietjet Air flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Thai Vietjet Air booking on can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Payment Guide page.


Thai Vietjet Air

Company Profile

Thai VietJet Air is an associate company of VietJet Air in Thailand, operating from its hub in Bangkok Suvarnabhumi International Airport. Currently, the airline flies to 12 destinations in 4 countries: India (Gaya - seasonal), Thailand (Chiang Mai, Chiang Rai, Phuket, Krabi, Bangkok), Vietnam (Hai Phong, Hanoi, Ho Chi Minh city, Can Tho, Da Lat), and Taiwan (Taichung). The main office for Thai VietJet Air is 100/519 Moo 2, Chaeng-Wattana Rd. Thungsonghong, Laksi, Bangkok, Thailand.


Thai VietJet Air is a subsidiary of VietJet Air in Thailand, and a joint venture between the Vietnamese carrier (49%) and the Kan Air president Somphong Sooksanguan (51%). However, the ownership was changed when Mr.Sooksanguan sold 40% of his stake to an anonymous investor, leaving him with 10% stake in Thai VietJet Air. The airline was established in 2014, receiving its Air Operator’s Certificate in November that year. Its inaugural flight was a charter flight from Bangkok to Gaya, followed by its routine flight from its hub in Bangkok Suvarnabhumi Airport to Phuket International Airport.

Flight Attendant

Thai Vietjet Air flight attendant image
The male and female cabin crew for Thai VietJet Air wear different type of uniforms. The male flight attendants wear a red top with brown checkered collar and black trousers, while the female flight attendants wear a set of military-inspired set of uniform. The female flight attendants wear a red shirt with brown checkered collar, a bow, and short pants in the same colour, complete with a brown checkered boat hat and red Mary Jane shoes.


Thai Vietjet Air Fleet
Thai Vietjet has 7 aircraft in its fleet, all of them made by Airbus. The total passenger of the aircraft varies from 180 to 230, depending on the aircraft used for the flight.
Type Quantity
Airbus A320-200 6
Airbus A321-200 2

Call Center

If you have inquiries for the airline or are facing difficulties in the airport such as cancelled flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to The Thai Vietjet Air call center can be contacted on one of the following phone numbers :
Country Phone
Vietnam +84 1900 1886
Thailand +66 2 089 1909

Live Chat

Live chat service is not available for passengers of Thai Vietjet Air.

Facilities and Services

Thai Vietjet Air


Cabin Baggage

Passengers flying with Thai VietJet Air are allowed to bring two bags to the cabin, one hand luggage and one smaller bag. The dimension of the carry-on luggage should not exceed 56 x 36 x 23cm, while the dimensions of the smaller bag are dependant on the type of the bag: - Handbag/camera bag/children food bag/duty free bag: 30 x 20 x 10cm - Jacket bag: 114 x 60 x 11cm - Laptop bag: 40 x 30 x 10cm

Checked Baggage

Thai Vietjet Air does not give free checked baggage allowance for the passengers.

Excess Baggage

If the cabin baggage weighs more or measures bigger than the size given by the airline, it will be taken as an excess hold baggage. However, the price of check in baggage allowance is higher at the airport check in counter. It is better to add baggage allowance to your ticket before your flight if you plan to bring more, since there is no free baggage allowance for items loaded to the airplane hold. For checked baggage, the allowance that you can buy is at a maximum of 32kg. The size of the item taken as check-in baggage should not be more than 119 x 119 x 81cm. Check the price of the add baggage allowance here. Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Click here for the airline’s official baggage policy page.


Thai Vietjet Air Economy Seat

Economy Class

The standard seat size of the Thai Vietjet Air Economy Class fare is 18 inch. There are various seat selections that the airline offers for the passengers: standard seats, extra legroom seats, and hot seats in the quiet zone. If no seats are booked, the airline will assign a random seat.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not available during flights with Thai Vietjet Air.
Thai Vietjet Air Menu Meals Image
Meal Order
The airline has a food and beverage menu that the passenger that can be pre-ordered before your flight through their website, or be ordered on board according to the availability.
Thai Vietjet Air privilege program image

Privilege Program

Thai Vietjet Air has a privilege program for their loyal customers, and more information on it can be read here.


Thai Vietjet Air

Web Check-in

Through the official website of Thai Vietjet Air, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Thai Vietjet Air check-in counters 120 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Check-in counters for Thai VietJet opens from 3 hours to 45 minutes before the scheduled departure time for international flight and 2 hours to 45 minutes before the scheduled departure time for domestic flight. You are advised to check in at least half an hour before the check in and baggage drop counter at the airport closes.

App Check-in

App check in service is not available for passengers of Thai Vietjet Air.

Terms and Conditions

Thai Vietjet Air

To access the Terms and Conditions of Thai VietJet Air, click here.

Fare Rules

a. Cancellation and Refund

Ticket cancellation and refund is not possible with flights with Thai VietJet. However, passengers can reschedule and reroute their flights with additional charge and ticket fare difference between the initial ticket and the new one.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. The airline may change its policy without any prior notification. To get an update when it happens, and for their policy on insurance, or flight delay, check the airline’s fare rules page here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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