In continue of giving the best service and safety for all travelers, Airpaz adheres government's policies from all around the world. Hereby, Airpaz encourages our beloved travelers to cooperate by following our policy. For more information, please click here.
Thai Smile Air logo

Thai Smile Air

Check-in is available starting from 120 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: September 4, 2020 3:12 AM

Overview

Thai Smile Air

Introduction

Thai Smile Air (WE) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and maximum dimension of 56 cm x 45 cm x 25 cm (L x W x H). The passengers flying international route with Thai Smile Air will get checked baggage allowance of 30 kg, while the domestic flight passengers is provided with 20 kg. Check in time at the airport starts from 120 minutes prior to the scheduled flight departure time. Check in online is available for flights with the airline on Thai Smile Air official website page. It can be done 1 days prior to flight departure time.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process your payment through the selected method. 6. Find your Thai Smile Air flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Thai Smile Air ticket on Airpaz can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

About

Thai Smile Air

Company Profile

Thai Smile Air operating with IATA code (WE) and ICAO code THD, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Suvarnabhumi Airport (BKK). Although the airline operates using the name Thai Smile Air, it is the trade name for Thai Smile Airways Ltd. The leader of the company is Mr Chatchai Panyoo. The address of the head office is Thailand. Thai Smile Air is a member of Star Alliance.

History

Thai Smile Air which operates with IATA code (WE) and ICAO code (THD) runs under the management of Thai Smile Airways Ltd. In 2011, this airline was established. During its period of establishment, Thai Smile Air continued to expand its business by maintaining a worthwhile and pleasant service for their customers. This airline was first flown on 07-07-2012.

Flight Attendant

Thai Smile Air flight attendant image
Thai Smile Air cabin crew wears a uniform in orange. For male flight attendants, they wear orange shirt with orange trousers. For female flight attendants, they wear orange blouse white orange scarft and orange trousers and skirts. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. Besides, it also represents the airlines brand's image perfectly.

Fleet

Thai Smile Air fleet image
Thai Smile Air operates using a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A320-200 6
Airbus A320-200SL 14

Call Center

If you have any inquiry for the airline or are facing difficulties during your flight such as lost baggage or cancelled flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to "customer.service@thaismileair.com ". The Thai Smile Air customer service can be contacted on one of the following phone numbers :
Country Phone
Thailand +66 2 118 8888

Live Chat

Another way is to go to their live chat page here.

Facilities and Services

Thai Smile Air

Baggage

Cabin Baggage

Passengers using the service of Thai Smile Air are given a cabin baggage allowance included in their flight tickets. The maximum weight of the luggage is 7 kg, while the maximum size of the baggage put in the overhead cabin is 56 cm x 45 cm x 25 cm (L x W x H).

Checked Baggage

Thai Smile Air gives free checked baggage allowance for the passengers. Passengers are allowed to check in up to 20 kg of luggage on domestic flights, and 30 kg on international routes.

Excess Baggage

Extra checked baggage allowance can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Thai Smile Air Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Thai Smile Air is 17 inch.

Inflight Comfort

Inflight Free Snack

During flights with Thai Smile Air free snack/beverage is provided.
Thai Smile Air meals menu image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight.For the airline's beverages and meals menu, click here.
Thai Smile Air privilege program image

Privilege Program

Privilege program is available for the loyal customers of Thai Smile Air, and further detail on it can be read here.

Check-in

Thai Smile Air

Web Check-in

Through the official website of Thai Smile Air, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Thai Smile Air check-in counters 120 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Thai Smile Air.

App Check-in

App check in service is not available for passengers of Thai Smile Air.

Terms and Conditions

Thai Smile Air

For further information, read the Terms and Conditions of Thai Smile Air, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the ticket by directly contacting the airline. For more information on Thai Smile Air flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: