Check-in is available starting from 180 minutes
IntroductionShenzhen Air (ZH) is a full flight airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 5 kg and maximum size of 20 cm × 40 cm × 55 cm (L x W x H). The passengers flying international route with Shenzhen Air will get free checked baggage allowance of 23 kg, while the domestic flight passengers is provided with 20 kg. Check in time at the airport starts from 180 minutes prior to the scheduled departure time. Online check in is available for flights on Shenzhen Air official website. It can be processed 1 days before departure time.
How to Book1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete your payment through the selected payment method. 6. Find your Shenzhen Air flight e-ticket in the My Booking page, or in your registered email.
How to PayPayment for your Shenzhen Air booking on Airpaz can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.
Company ProfileShenzhen Air operating with IATA code (ZH) and ICAO code CSZ, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Shenzhen Bao'an International Airport (SZX). Although the airline operates using the name Shenzhen Air, it is the trade name for Shenzhen Airlines Co Ltd is the owner of the trade name Shenzhen Air. The leader of the company is Chen Zhiyong. The head office for the airline is located in China. Shenzhen Air is a part of Star Alliance.
HistoryShenzhen Air operating with IATA (ZH) and ICAO (CSZ) was established in 1992. The airline runs under the management of Shenzhen Airlines Co Ltd. Over time, Shenzhen Air always strives to obtain a position as one of the leading airlines in the future
|Boeing 737 MAX 8||5|
Call CenterIf you have any question for the airline or are facing any problem on your flight such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to firstname.lastname@example.org. The Shenzhen Air call center can be contacted on one of the following phone numbers :
|China||+86 755 2777 1999|
Live ChatThere is no live chat service for passengers of Shenzhen Air.
Facilities and Services
Cabin BaggagePassengers of Shenzhen Air are given a cabin baggage allowance included in their flight tickets. The maximum weight of the luggage is 5 kg, and the max size of the luggage put in the overhead cabin is 20 cm × 40 cm × 55 cm (L x W x H).
Checked BaggageFree checked baggage allowance is provided for the passengers flying on Shenzhen Air. Passengers are allowed to check in up to 20 kg of baggage on domestic route, and 23 kg on international route.
Excess BaggageExcess checked baggage allowance can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The standard seat size of the Shenzhen Air Economy Class is 17 inch.
The standard seat size of the Shenzhen Air Business Class is 21 inch.
Inflight EntertainmentShenzhen Air provides services and in-flight entertainment for the passengers while flying on their aircraft, such as TV and movies.
Inflight Free SnackFree snack/beverage is not provided during flights with Shenzhen Air.
Meal OrderAccording to the availability, passengers can order beverage to enjoy during their flight.For the airline's beverages and meals menu, click here.
Privilege ProgramShenzhen Air has a privilege program for their loyal customers, and further information on it can be accessed here.
Web Check-inThrough the official website of Shenzhen Air, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.
Airport Check-inAirport check in can be done in the Shenzhen Air check-in counters 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check in service is not available for passengers of Shenzhen Air.
App Check-inThis service is not available for passengers flying with Shenzhen Air.
Terms and Conditions