Aeromexico

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Online Check-in

Last Updated:

Overview

Aeromexico

Introduction

Aeromexico (AM) is a full flight airline operating domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 10 kg and maximum size of 55 cm x 40 cm x 25 cm (L + W + H). The ticket fare does not include checked baggage allowance. Airport check in time at the airport starts from 180 minutes before the flight departure time. Check in online is allowed for flights with the airline on Aeromexico official website. It can be done 1 days before flight departure time.

How to Book

1. Visit Airpaz.com, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger information and contact details on the booking page. 5. Complete payment through the selected payment method. 6. Get your Aeromexico flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Aeromexico ticket booking on Airpaz can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.

About

Aeromexico

Company Profile

Aeromexico operating with IATA code (AM) and ICAO code AMX, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Mexico City International Airport. Although the airline operates using the name Aeromexico, it is the trade name for Aerovías de México, S.A. de C.V.. The company is lead by the CEO, Andrés Conesa Labastida. The address of the head office is Mexico. Aeromexico is a member of SkyTeam.

History

Aeromexico operating with IATA code (AM) and ICAO code (AMX) runs under the management of Aerovías de México, S.A. de C.V.. The airline was established in 1934. Throughout its journey, Aeromexico intended to satisfy more customers by innovating its services. This airline was first commenced on 14-09-1934. The first ever flight route was Mexico City – Acapulco using Stinson SR Reliant 5A (registered XB-AJI).

Flight Attendant

Aeromexico Flight Attendant Image
Aeromexico cabin crew wears a uniform that is dominated by black. For male flight attendants, they wear white long sleeve with black suit and dark blue tie with black trousers. For female flight attendants, they wear white shirt with black vest and red scarf and black shirt. The uniform itself represents Aeromexico sense of purpose to deliver the best service to their passengers during the flight.

Fleet

Aeromexico Fleet Image
Aeromexico has a number of airplanes, all of which can be checked in the following table:
Type Quantity
Boeing 737-700 5
Boeing 737-800 31
Boeing 737 MAX 8 6
Boeing 737 MAX 9 10
Boeing 787-8 9
Boeing 787-9 10

Call Center

If you have question for the airline or are facing any issue during your flight such as delayed flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to customerrelations@aeromexico.com. The Aeromexico customer service call center can be contacted on one of the following phone numbers :
Country Phone
Canada 1-800-237-6639
Mexico (55) 5133 4000
Japan (81) 3 5293 5945
Argentina 0800 888 2276
France 0800 916 754
Netherlands 0800 0224008
Spain 900 995 282
South Korea 82 2 754 6336
United Kingdom 82 2 754 6336
Spain 86 21 6466 8099
China

Live Chat

Another alternative is to access their live chat page here.

Facilities and Services

Aeromexico

Baggage

Cabin Baggage

Passengers using the service of Aeromexico are provided a cabin baggage allowance included in their ticket fare. The the max size of the baggage put in the cabin is 55 cm x 40 cm x 25 cm (L + W + H), and maximum weight of the baggage is 10 kg.

Checked Baggage

Aeromexico does not provide free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance weight cannot be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Aeromexico Economy Seat Size Image

Economy Class

The standard seat size of the Aeromexico Economy Class fare is 31-32" pitch 17" width.

Aeromexico Business Seat Size Image

Business Class

The standard seat size of the Aeromexico Business Class is 42" pitch 19" width.

Inflight Comfort

Aeromexico Entertainment Image

Inflight Entertainment

Aeromexico provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Movie,Game.
Aeromexico Wifi Image

Inflight Wifi

In-flight WiFi is available during flight with Aeromexico.
Aeromexico Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of Aeromexico, and more complete detail on it can be checked here.

Check-in

Aeromexico

Web Check-in

Passengers can check in online through the official website of Aeromexico. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Aeromexico opens 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Aeromexico.

App Check-in

Aeromexico does not provide app check in services for the passengers.

Terms and Conditions

Aeromexico

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may not be made for ticket of Aeromexico. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.