Free snack will be given on this trip
Check-in is available starting from 120 minutes
Online Check-in

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Alitalia (AZ) is a full flight airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 8 kg and max dimension of 35 cm x 25cm x 55 cm (L x W x H). The ticket fare does not include checked baggage allowance. Check in time at the airport starts from 120 minutes prior to the scheduled departure time. Online check in is allowed for flight on Alitalia official website page. It can be processed 1 days before flight departure time.

How to Book

1. Go to, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Get your Alitalia flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Alitalia ticket on can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.



Company Profile

Alitalia operating with IATA code (AZ) and ICAO code AZA, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Rome–Fiumicino International Airport "Leonardo da Vinci". Although the airline operates using the name Alitalia, it operates under Alitalia – Società Aerea Italiana S.p.A is the owner of the trade name Alitalia. The company is lead by the CEO, Cramer Ball. The head office for the airline is located in Rome. Alitalia is a part of the SkyTeam.


Alitalia operating with IATA (AZ) and ICAO (AZA) is managed by Alitalia – Società Aerea Italiana S.p.A. In 2009, this airline was established. Throughout the years, Alitalia always tries its best to become one of the promising airlines in the future. The milestone that has been accomplished by the airline is In 2011, 25 million passengers were carried..

Flight Attendant

Alitalia flight attendant image
Alitalia cabin crew wears a uniform in Green, red, and black. For male flight attendants, they wear Suit with Pants. For female flight attendants, they wear Blazer with Skirt. The uniform itself represents their strong passion to deliver the best passengers' experience during the flight.


Alitalia fleet image
Alitalia operates using a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Airbus A319-100 22
Airbus A320-200 38
Airbus A321-100 6
Airbus A330-200 14
Boeing 777-200ER 11
Boeing 777-300ER 1

Call Center

If you have question for the airline or are facing issues during your travel such as delayed flights or lost baggage, you can directly contact the airline. The Alitalia customer service can be contacted on one of the following numbers :
Country Phone
Italy +39 06 65649
United States of America +1 800 223 5730

Live Chat

There is no live chat service for passengers of Alitalia.

Facilities and Services



Cabin Baggage

Passengers using the service of Alitalia are given a cabin baggage allowance included in their flight tickets fare. The the max dimension of the luggage put in the cabin is 35 cm x 25cm x 55 cm (L x W x H), and maximum weight of the baggage is 8 kg.

Checked Baggage

Alitalia does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance weight cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Alitalia economy seat images

Economy Class

The standard seat size of the Alitalia Economy Class fare is 31" Seat Pitch.

Alitalia business seat images

Business Class

The size of the standard seat for the Business Class fare in Alitalia is 44" inch pitch.

Inflight Comfort

Alitalia entertaiment images

Inflight Entertainment

Alitalia provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movies,music,games.

Inflight Free Snack

During flights with Alitalia free snack/beverage is available.
Alitalia menu meals images
Meal Order
Passengers can order food to enjoy during their flight according to the availability.For the airline's meals and beverages menu, click here.
Alitalia privilege program images

Privilege Program

Alitalia has a privilege program for their loyal customers, and further detail on it can be accessed here.



Web Check-in

Passengers can check in online through the official website of Alitalia. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Alitalia check-in counters 120 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Alitalia passengers, and can be accessed at the departure airport according to the availability. For more information on this service, contact the airline customer service. The check in time is 2 hours before the scheduled departure time.

App Check-in

It is possible for Alitalia passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the Alitalia mobile application on their handphone. The check in time is 24 hours before the departure time.

Terms and Conditions

For further information, read the Terms and Conditions of Alitalia, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for tickets of Alitalia. For more information on Alitalia flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.