Royal Brunei Airlines

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Online Check-in

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Royal Brunei Airlines


Royal Brunei Airlines (BI) is a full flight airline flying to international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 55 cm x 38 cm x 20 cm (L x W x H). Check in time at the airport starts from 180 minutes before the flight departure time. Check in online is allowed for flight on Royal Brunei Airlines official website page. It can be processed 2 days before scheduled flight departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected method. 6. Receive your Royal Brunei Airlines flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Royal Brunei Airlines ticket on can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.


Royal Brunei Airlines

Company Profile

Royal Brunei Airlines which operates with IATA code (BI) and ICAO code RBA, is a full flight airline that flies international routes. The airline serves flights to destination cities all over the world with its main hub located in Brunei International Airport (BWN). Although the airline operates using the name Royal Brunei Airlines, it is the trade name for Royal Brunei (RB) Airlines Sdn Bhd. The leader of the company is Karam Chand. The head office for the airline is located in Brunei Darussalam. Royal Brunei Airlines is a part of Interline Partners.


Royal Brunei Airlines operating with IATA code (BI) and ICAO code (RBA) was established in 1974. The airline is managed by Royal Brunei (RB) Airlines Sdn Bhd. Throughout its journey, Royal Brunei Airlines is committed to satisfy their customers by expanding its services. This airline began its operation on 14-05-1975. The first ever flight route was Brunei (BWN) - Singapore (SIN) using Boeing 737-200. Royal Brunei Airlines has been awarded Skytrax Award in 2016,British Travel Award in 2017,TripAdvisor Award in 2018,APEX Award in 2018.

Flight Attendant

Royal Brunei Airlines flight attendant image
Royal Brunei Airlines cabin crew wears a uniform in brown, mocha, olive, morning sky, fresh mint. For male flight attendants, they wear three-piece suits in matching brown, with Malay-inspired shirts with traditional standing collars based on the same three key colours and mocha, olive, morning sky and fresh mint blouses have been detailed with traditional songket patterns along the hem, trim and back, with matching headscarves. For female flight attendants, they wear mocha, olive, morning sky and fresh mint blouses have been detailed with traditional songket patterns along the hem, trim and back, with matching headscarves and chestnut brown skirts. This uniform has been designed perfectly, making the crew look more dashing.


Royal Brunei Airlines fleet image
Royal Brunei Airlines operates using a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A320-200 2
Airbus A320neo 7
Boeing 787-8 5

Call Center

If you have inquiry for the airline or are facing any problem on your flight such as delayed flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to The Royal Brunei Airlines customer service call center can be contacted on one of the following phone numbers :
Country Phone
Indonesia (62) 21 520 6338
Australia (61) 3 8651 1000
Malaysia (60) 3 20707166
Japan +81 3 6455 0734
Brunei Darussalam +673 2212222

Live Chat

There is no live chat service for passengers of Royal Brunei Airlines.

Facilities and Services

Royal Brunei Airlines


Cabin Baggage

Passengers using the service of Royal Brunei Airlines are given a cabin baggage allowance included in their ticket fare. The the maximum dimension of the baggage put in the overhead cabin is 55 cm x 38 cm x 20 cm (L x W x H), while maximum weight of the baggage is 7 kg.

Checked Baggage

Royal Brunei Airlines gives free checked baggage allowance for the passengers

Excess Baggage

Extra checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Royal Brunei Airlines Economy Class seat image

Economy Class

The standard seat size of the Royal Brunei Airlines Economy Class is 17.2 inch.

Royal Brunei Airlines Business Class image

Business Class

The size of the standard seat for the Business Class fare in Royal Brunei Airlines is 21 inch.

Inflight Comfort

Royal Brunei Airlines inflight entertainment image

Inflight Entertainment

Royal Brunei Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV,movie,games,magazine,muhibah.

Inflight Free Snack

During flights with Royal Brunei Airlines free snack/beverage is provided.
Royal Brunei Airlines meals menu image
Meal Order
Passengers can order meal to enjoy in their flight according to the availability. For the airline's beverages and meals menu, click here.
Royal Brunei Airlines privilege program image

Privilege Program

Royal Brunei Airlines has a privilege program for their loyal customers, and more information on it can be read here.


Royal Brunei Airlines

Web Check-in

Through the official website of Royal Brunei Airlines, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Royal Brunei Airlines opens 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Royal Brunei Airlines.

App Check-in

Check in through the airline’s official mobile (Android/iOS) app is possible. To do this, download the Royal Brunei Airlines mobile application on their gadget. The check in time is 48 hours before the flight departure time.

Terms and Conditions

Royal Brunei Airlines
For further information, read the Terms and Conditions of Royal Brunei Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the ticket by directly contacting the airline. For more information on Royal Brunei Airlines flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.