Pacific Airlines

Check-in is available starting from 180 minutes
Online Check-in

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Pacific Airlines


Pacific Airlines (BL) is a low cost carrier airline flying to domestic routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). The fare does not include free checked baggage allowance. Airport check in time at the airport starts from 180 minutes before the flight departure time. Check in online is allowed for flight with the airline on Pacific Airlines official website page. It can be processed 1 days before scheduled departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete payment through the selected payment method. 6. Find your Pacific Airlines flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Pacific Airlines booking on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.


Pacific Airlines

Company Profile

Pacific Airlines operating with IATA code (BL) and ICAO code PIC, is a low cost carrier airline that flies domestic routes. The airline flies to destinations all over the world with its main hub located in Tan Son Nhat International Airport (SGN). Although the airline operates using the name Pacific Airlines, it is the trade name for Pacific Airlines Joint Stock Company (Pacific Airlines Joint Stock Aviation Company) is the owner of the trade name Pacific Airlines. The leader of the company is Trinh Hong Quang. The address of the head office is Vietnam. Pacific Airlines is a member of the Vietnam Airlines.


Pacific Airlines which operates with IATA code (BL) and ICAO code (PIC) runs under the management of Pacific Airlines Joint Stock Company (Pacific Airlines Joint Stock Aviation Company). The airline was first founded in 1990. During the year of its establishment, Pacific Airlines has grown steadily and continues to offer a credible service for their loyal passengers. This airline began its operation on 01-04-1991. The milestone that has been accomplished by the airline is In June 2020, Vietnam Airlines and Qantas agreed to rebrand Jetstar Pacific as “Pacific Airlines.”.

Flight Attendant

Pacific Airlines Flight Attendant Image
Pacific Airlines cabin crew wears a uniform that is dominated by dark blue. For male flight attendants, they wear skylight blue long sleeve with dark blue suit and orange tie with black trousers. For female flight attendants, they wear dark blue jacket with an orange trim detail with black tailored trousers or an A-line skirt. Besides a perfectly designed uniform, Pacific Airlines cabin crew have earned a great reputation for its excellent flight services.


Pacific Airlines Fleet Image
Pacific Airlines operates using a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A320 18

Call Center

If you have questions for the airline or are facing any issue during your flight such as delayed flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to The Pacific Airlines contact support can be contacted on one of the following numbers :
Country Phone
Vietnam 1900 1550
Taiwan +886-2-7738-1010

Live Chat

Live chat service is not available for passengers of Pacific Airlines.

Facilities and Services

Pacific Airlines


Cabin Baggage

Passengers using the service of Pacific Airlines are provided a cabin baggage allowance included in their flight tickets. The the maximum size of the baggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H), while maximum weight of the luggage is 7 kg.

Checked Baggage

Pacific Airlines does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Pacific Airlines Economy Seat Size Image

Economy Class

The standard seat size of the Pacific Airlines Economy Class fare is 17.9 inch.

Inflight Comfort

Jetstar Pacific inflight entertainment image

Inflight Entertainment

Pacific Airlines does not provide in-flight entertainment for the passengers while during flight.

Inflight Free Snack

Free snack/beverage is not provided during flights with Pacific Airlines.
Jetstar Pacific meals menu image
Meal Order
Inflight meal is not available to order with Pacific Airlines.
Pacific Airlines Privilege Program Image

Privilege Program

Pacific Airlines has a privilege program for their customers, and more information on it can be checked here.


Pacific Airlines

Web Check-in

Passengers can do web check in through the official website of Pacific Airlines. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Pacific Airlines check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Pacific Airlines passengers, and could be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline customer service. The check in time is 3 hours prior to the departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) app is possible. To do this, download the Pacific Airlines mobile application on their mobile. The check in time is 24 hours before the departure time.

Terms and Conditions

Pacific Airlines
For the complete Conditions of Carriage of Pacific Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for tickets of Pacific Airlines. For more complete information on Pacific Airlines flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.