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Hainan Airlines

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Available for Check-in Online
Hainan Airlines flight attendant image
Hainan Airlines fleet image
Hainan Airlines Economy Class seat image
Hainan Airlines Business Class seat image
Hainan Airlines inflight entertainment image
Hainan Airlines meals menu image
Hainan Airlines Wifi Image
Hainan Airlines privilege program image

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Hainan Airlines


Hainan Airlines (HU) is a full flight airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 10 kg and maximum dimension of 20 cm x 40 cm x 55 cm (L x W x H). The international route fare includes free checked baggage allowance of 23 kg while the domestic route ticket fare also includes checked baggage allowance of 20 kg. Airport check in time at the airport starts from 180 minutes before the scheduled departure time. Online check in is allowed for flights on Hainan Airlines official website page. It can be processed 1 days before departure time.

How to Book

1. Go to, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete your payment through the selected payment method. 6. Find your Hainan Airlines flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Hainan Airlines ticket booking on can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For the complete information, visit Payment Guide page.


Hainan Airlines

Company Profile

Hainan Airlines operating with IATA code (HU) and ICAO code CHH, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Beijing Capital International Airport (PEK), Haikou Meilan International Airport (HAK), Xi'an Xianyang International Airport (XIY). The airline flies to Indonesia, Malaysia, Thailand, and Several destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Hainan Airlines Holding Co Ltd is the owner of the trade name Hainan Airlines. The leader of the company is Liu Weijing. The address of the head office is China.


Hainan Airlines which operates with IATA code (HU) and ICAO code (CHH) was first established in 1993. The airline is operated under Hainan Airlines Holding Co Ltd. During its period of establishment, Hainan Airlines always gives the best services for their loyal customers to become one of the favored airlines in the future. This airline began its operation on 02-05-1993. Hainan Airlines has been awarded 5-star airline in Mainland China by SKYTRAX,5-star Covid-19 Airline Safety Rating and Covid-19 Airline Excellence Award by SKYTRAX,"2021 Best Airline Staff in China" and "2021 Best Cabin Crew in China" by SKTRAX. Today, the airline has successfully reached as of 2021, Hainan Airlines and its holding subsidiaries operate nearly 1,800 domestic and international routes. There are nearly 1,700 domestic routes, involving all inland provinces, autonomous regions and municipalities directly under the Central Government.

Flight Attendant

Hainan Airlines flight attendant image
Hainan Airlines cabin crew wears a uniform in grey and white. For male flight attendants, they wear grey suit and grey mantle with grey trousers. For female flight attendants, they wear white dress with chinese traditional element, grey blazer and grey beret and white dress. The uniform itself represents Hainan Airlines sense of purpose to create and deliver an excellent experience to their passengers throughout the flight.


Hainan Airlines fleet image
Hainan Airlines has a number of airplanes, all of which can be checked below:
Type Quantity
Airbus A330-200 2
Airbus A330-300 12
Boeing 737-800 106
Boeing 787-8 1
Boeing 787-9 11

Call Center

If you have inquiries for the airline or are facing any difficulty during your travel such as cancelled flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to The Hainan Airlines contact support can be contacted on one of the following numbers :
Country Phone
China (+86) 95339
Outer China (+86-898)95339 / (+86-10)95339

Live Chat

Another way is to access their live chat page here.

Facilities and Services

Hainan Airlines


Cabin Baggage

Passengers flying with Hainan Airlines are given a cabin baggage allowance included in their flight tickets fare. The the max size of the baggage put in the cabin is 20 cm x 40 cm x 55 cm (L x W x H), and maximum weight of the baggage is 10 kg.

Checked Baggage

Hainan Airlines gives free checked baggage allowance for the passengers. Passengers are allowed to bring up to 20 kg of baggage on domestic flight, and 23 kg on international route.

Excess Baggage

Extra checked baggage allowance can be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Hainan Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Hainan Airlines is 32"-33" seat pitch and 19" seat width.

Hainan Airlines Business Class seat image

Business Class

The size of the standard seat for the Business Class in Hainan Airlines is 74" seat pitch and 21" seat width.

Inflight Comfort

Hainan Airlines inflight entertainment image

Inflight Entertainment

Hainan Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie,TV,music,games.

Inflight Free Snack

During flights with Hainan Airlines free snack/beverage is available.
Hainan Airlines meals menu image
Meal Order
According to the availability, passengers can order food to enjoy during their flight. For the airline's meals and beverages menu, click here.
Hainan Airlines Wifi Image

Inflight Wifi

Inflight WiFi is available during flight with Hainan Airlines.
Hainan Airlines privilege program image

Privilege Program

Hainan Airlines has a privilege program for their loyal customers, and more complete information on it can be accessed here.


Hainan Airlines

Web Check-in

Passengers can do web check in through the official website of Hainan Airlines. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Hainan Airlines check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Hainan Airlines passengers, and may be accessed at the departure city airport according to the availability. For more information on this service, contact the airline customer service. The check in time is 3 hours before the scheduled departure time.

App Check-in

This service is not available for passengers flying with Hainan Airlines.

Terms and Conditions

Hainan Airlines
For further information, read the Conditions of Carriage of Hainan Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the ticket by directly contacting the airline. For more complete information on Hainan Airlines flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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