Free snack will be given on this trip
Check-in is available starting from 120 minutes
Online Check-in

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Lufthansa (LH) is a full flight airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 8 kg and max size of 55 cm x 40 cm x 23 cm (L x W x H). Airport check in time at the airport starts from 120 minutes prior to the scheduled flight departure time. Online check in is available for flight on Lufthansa official website. It can be done 1 days before departure time.

How to Book

1. Go to, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger information on the booking page. 5. Complete your payment through the selected payment method. 6. Get your Lufthansa flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Lufthansa booking on can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.



Company Profile

Lufthansa operating with IATA code (LH) and ICAO code DLH, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Frankfurt Airport (FRA), Munich Airport (MUC). Although the airline operates using the name Lufthansa, it is the trade name for Deutsche Lufthansa AG is the owner of the trade name Lufthansa. The company is lead by the CEO, Carsten Spohr. The head office for the airline is located in Germany. Lufthansa is a member of the Star Alliance.


Lufthansa which operates with IATA (LH) and ICAO (DLH) is managed by Deutsche Lufthansa AG. The airline was first founded in 1953. Throughout its journey, Lufthansa always offers the best services for their loyal customers to obtain a position as one of the most favourable airlines in the future. This airline was first flown on 01-04-1955. Lufthansa has won SKYTRAX Award in 2018,SKYTRAX Award in 2019.

Flight Attendant

Lufthansa flight attendant image
Lufthansa cabin crew wears a uniform that is dominated by dark blue, yellow, and white. For male flight attendants, they wear white shirt, dark blue suit with dark blue trousers. For female flight attendants, they wear white shirt, dark blue blazer with yellow and dark blue scarf with dark blue skirt. This uniform was perfectly laid out, making the crew look more dashing.


Lufthansa fleet image
Lufthansa has a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Airbus A319-100 28
Airbus A320-200 74
Airbus A320neo 20
Airbus A321-100 20
Airbus A321-200 43
Airbus A321neo 2
Airbus A330-300 16
Airbus A340-300 15
Airbus A340-600 17
Airbus A350-900 14
Airbus A380-800 1314
Boeing 747-400 13
Boeing 747-8I 19

Call Center

If you have inquiries for the airline or are facing any difficulty during your flight such as lost baggage or cancelled flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to The Lufthansa customer service call center can be contacted on one of the following numbers :
Country Phone
Indonesia +62 01 803 852 7122
Japan +81 570 089 000
Malaysia +65 1800 816 588
Germany +49 69 86 799 799

Live Chat

Live chat service is not available for passengers of Lufthansa.

Facilities and Services



Cabin Baggage

Passengers of Lufthansa are given a cabin baggage allowance included in their ticket fare. The max weight of the baggage is 8 kg, and the max size of the luggage put in the cabin is 55 cm x 40 cm x 23 cm (L x W x H).

Checked Baggage

Lufthansa gives free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Lufthansa Economy Class seat image

Economy Class

The standard seat size of the Lufthansa Economy Class fare is 18 inch.

Lufthansa Business Class seat image

Business Class

The standard seat size of the Lufthansa Business Class fare is 21 inch.

Lufthansa First Class seat image

First Class

The standard seat size of the Lufthansa First Class/Executive Class fare is 20.5 inch.

Inflight Comfort

Lufthansa inflight entertainment image

Inflight Entertainment

Lufthansa provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie,tv,music.

Inflight Free Snack

Free snack/beverage is available during flights with Lufthansa.
Lufthansa meals menu image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight.For the airline's beverages and meals menu, click here.
Lufthansa wifi image

Inflight Wifi

In-flight WiFi is available during flight with Lufthansa.
Lufthansa privilege program image

Privilege Program

Lufthansa has a privilege program for their loyal customers, and further information on it can be read here.



Web Check-in

Passengers can do web check in through the official website of Lufthansa. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Lufthansa opens 120 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Lufthansa let you use kiosk check-in services for the passengers, that could be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service. The check in time is 2 hours prior to the departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do so, the passengers should download the Lufthansa mobile application on their mobile phone. The check in time is 24 hours before the scheduled flight departure time.

Terms and Conditions

For further information, read the Conditions of Carriage of Lufthansa, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For complete information on Lufthansa ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.