Free snack will be given on this trip
Check-in is available starting from 180 minutes
IntroductionSilk Air (MI) is a full flight airline flying to international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum size of 61 inches (L + W + H). The international route fare also includes free checked baggage allowance of 30 kg. Passengers can check in at the airport 180 minutes prior to the flight departure time. Online check in is allowed for flights with the airline on Silk Air official website. It can be processed 2 days prior to scheduled departure time.
How to Book1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Find your Silk Air flight e-ticket in the My Booking page, or in your registered email.
How to PayPayment for your Silk Air booking on Airpaz can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.
Company ProfileSilk Air which operates with IATA code (MI) and ICAO code SLK, is a full flight airline that flies international routes. The airline serves flights to destination cities all over the world with its main hub located in Changi International Airport (SIN). The airline flies to Indonesia, Malaysia, Thailand, and Some of the destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Silk Air operates under SilkAir (Singapore) Private Limited. The leader of the company is Foo Chai Woo. The head office for the airline is located in Singapore. Silk Air is a part of Singapore Airlines.
HistorySilk Air operating with IATA code (MI) and ICAO code (SLK) runs under the management of SilkAir (Singapore) Private Limited. In 1989, this airline was founded. Over the years, Silk Air has grown significantly and keep providing a trustworthy and credible service for their loyal passengers. Silk Air has been awarded Five Star Major Regional Airline Award in 2019,Indonesia Leading Regional Airline Award in 2018. Nowadays, the airline has successfully obtained On 31 March 2015, the airline flew over 3.5 million passengers,On January 28 2021, SilkAir announced ceased its operations and merged with Singapore Airlines.
|Boeing 737 MAX 8||5|
Call CenterIf you have inquiry for the airline or are facing difficulties in the airport such as lost baggage or delayed flights, you can contact the airline. The Silk Air call center can be contacted on one of the following numbers :
|Singapore||+65 22 4241251|
Live ChatSilk Air customer service does not provide live chat.
Facilities and Services
Cabin BaggagePassengers of Silk Air are provided a cabin baggage allowance included in their flight tickets fare. The the max size of the luggage put in the cabin is 61 inches (L + W + H), and maximum weight of the luggage is 7 kg.
Checked BaggageFree checked baggage allowance is provided for the passengers flying on Silk Air. Passengers on international route will have 30 kg free checked baggage allowance, but passengers flying domestic flight with Silk Air do not get checked baggage allowance.
Excess BaggageExtra checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The size of the standard seat for the Economy Class fare in Silk Air is 17 inch.
The size of the standard seat for the Business Class fare in Silk Air is 22 inch.
Inflight EntertainmentSilk Air provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movies,TV,music.
Inflight Free SnackDuring flights with Silk Air free snack/beverage is provided.
Meal OrderPassengers can order beverage to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.
Inflight WifiInflight WiFi is available during flight with Silk Air.
Privilege ProgramSilk Air has a privilege program for their loyal customers, and more information on it can be read here.
Web Check-inPassengers can do web check in through the official website of Silk Air. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.
Airport Check-inCheck-in counters for Silk Air opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check-in services is available for the Silk Air passengers, and can be accessed at the departure airport depending on the availability. For more information on this service, contact the airline customer service call center. The check in time is 48 hours before the scheduled departure time.
App Check-inCheck in through the airline’s official mobile (Android/iOS) app is possible. To do this, the passengers should download the Silk Air mobile application on their mobile. The check in time is 48 hours before the departure time.
Terms and Conditions
For further information, read the Conditions of Carriage of Silk Air, click here.