Silk Air

Introduction

Silk Air (MI) is a full flight airline operating international routes. The cabin baggage allowance given by this airline is 7 kg and max dimension of 61 inches (L + W + H). The international route ticket fare includes free checked baggage allowance of 30 kg. Check in time at the airport starts from 180 minutes prior to the flight departure time. Online check in is available for flights on Silk Air official website page. It can be processed 2 days prior to flight departure time.

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process your payment through the selected payment method. 6. Get your Silk Air flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Silk Air ticket booking on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

Company Profile

Silk Air operating with IATA code (MI) and ICAO code SLK, is a full flight airline that flies international routes. The airline serves flights to destination cities all over the world from its main hub located in Changi International Airport (SIN). The airline flies to Indonesia, Malaysia, Thailand, and Several destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Silk Air, it is the trade name for SilkAir (Singapore) Private Limited. The company is lead by the CEO, Foo Chai Woo. The head office for the airline is located in Singapore. Silk Air is a part of the Singapore Airlines.

History

Silk Air operating with IATA code (MI) and ICAO code (SLK) was first established in 1989. The airline runs under the management of SilkAir (Singapore) Private Limited. Throughout its journey, Silk Air continued to improve its business by offering a worthwhile and pleasant service for their customers. Silk Air has won Five Star Major Regional Airline Award in 2019,Indonesia Leading Regional Airline Award in 2018. Today, the airline has successfully obtained On 31 March 2015, the airline flew over 3.5 million passengers,On January 28 2021, SilkAir announced ceased its operations and merged with Singapore Airlines.

Flight Attendant

Silk Air cabin crew wears a uniform that is dominated by aqua, red plum, and black. For male flight attendants, they wear light grey shirt, black vest, aqua tie, black suit with black trouser. For female flight attendants, they wear aqua-blue for the junior crew and plum-red for the senior crew. and dark blue skirt. The design itself represents their strong commitment to create an outstanding service for its passengers throughout the flight.

Fleet

Silk Air has a number of airplanes, all of which can be seen below:

Call Center

If you have any inquiry for the airline or are facing any difficulty during your travel such as lost baggage or delayed flights, you can directly contact the airline. The Silk Air customer service call center can be contacted on one of the following phone numbers :

Live Chat

There is no live chat service for passengers of Silk Air.

Baggage

Web Check-in

Passengers can check in online through the official website of Silk Air. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Silk Air check-in counters 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Silk Air passengers, and may be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline. The check in time is 48 hours before the scheduled flight departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do this, download the Silk Air mobile application on their smartphone. The check in time is 48 hours before the departure time.

Fare Rules