China Eastern

Check-in is available starting from 150 minutes
Online Check-in

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China Eastern


China Eastern (MU) is a full flight airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 10 kg and maximum size of 55 cm x 40 cm x 20 cm (L x W x H). The domestic route fare also includes free checked baggage allowance of 20 kg. Passengers can start checking in at the airport 150 minutes before the flight departure time. Check in online is allowed for flights with the airline on China Eastern official website. It can be done 1 days before scheduled flight departure time.

How to Book

1. Visit, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Get your China Eastern flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your China Eastern booking on can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Payment Guide page.


China Eastern

Company Profile

China Eastern which operates with IATA code (MU) and ICAO code CES, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Shanghai Pudong International Airport (PVG), Shanghai–Hongqiao International Airport (SHA), Kunming Changsui International Airport (KMG) and Xi'an Xianyang International Airport (SIA). Although the airline operates using the name China Eastern, it is the trade name for China Eastern Airlines Corporation Limited. The leader of the company is Liu Shaoyong. The head office for the airline is located in China. China Eastern is a member of SkyTeam.


China Eastern which operates with IATA code (MU) and ICAO code (CES) was founded in 1988. The airline is managed by China Eastern Airlines Corporation Limited. Over time, China Eastern intends to serve more customers by innovating its services

Flight Attendant

China Eastern Airlines flight attendant image
China Eastern cabin crew wears a uniform in black and red. For male flight attendants, they wear black shirt and black trousers and red belt. For female flight attendants, they wear black shirt and red scarf with black skirt and red belt. Besides a beautifully designed uniform, China Eastern cabin crew always put the passenger and their experience on the forefront.


China Eastern Airlines fleet image
China Eastern has a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A319-100 35
Airbus A320-200 180
Airbus A320neo 25
Airbus A321-200 77
Airbus A330-200 30
Airbus A330-300 6
Airbus A350-900 39
Boeing 737-700 111
Boeing 737-800 3
Boeing 737 MAX 8 20
Boeing 777-300ER 3
Boeing 787-9

Call Center

If you have question for the airline or are facing any problem during your flight such as lost baggage or cancelled flights, you can directly contact the airline. The China Eastern call center can be contacted on one of the following phone numbers :
Country Phone
China +86 21 95530

Live Chat

China Eastern customer service does not provide live chat.

Facilities and Services

China Eastern


Cabin Baggage

Passengers of China Eastern are given a cabin baggage allowance included in their ticket fare. The maximum weight of the baggage is 10 kg, and the max size of the luggage put in the overhead cabin is 55 cm x 40 cm x 20 cm (L x W x H).

Checked Baggage

Passengers on domestic flights get 20 kg free checked baggage allowance, but passengers flying international routes do not get free checked baggage allowance.

Excess Baggage

Excess checked baggage allowance can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


China Eastern Airlines Economy Class seat image

Economy Class

The standard seat size of the China Eastern Economy Class fare is 18 inch.

China Eastern Airlines Business Class seat image

Business Class

The standard seat size of the China Eastern Business Class fare is 21 inch.

China Eastern Airlines First Class seat image

First Class

The standard seat size of the China Eastern First Class/Executive Class is 23 inch.

Inflight Comfort

China Eastern Airlines inflight entertainment image

Inflight Entertainment

China Eastern provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,TV,music.

Inflight Free Snack

During flights with China Eastern free snack/beverage is not available.
China Eastern Airlines meals menu image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight.For the airline's meals and beverages menu, click here.
China Eastern Airlines wifi image

Inflight Wifi

Inflight WiFi is available during flight with China Eastern.
China Eastern Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of China Eastern, and further information on it can be read here.


China Eastern

Web Check-in

Passengers can check in online through the official website of China Eastern. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the China Eastern check-in counters 150 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with China Eastern.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do this, the passengers should download the China Eastern mobile application on their gadget. The check in time is 24 hours before the flight departure time.

Terms and Conditions

China Eastern
For the complete Conditions of Carriage of China Eastern, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the tickets by directly contacting the airline. For more information on China Eastern flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.